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[Issue]: Artist images not loading in correctly #4678
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Originally created by @stankovictab on GitHub (Mar 1, 2023).
Please describe your bug
First off, apologies if this issue is already documented, however I didn't find it.
The problem I have is that when I put images of an artist, specifically default.jpg, logo.png and backdrop.jpg, into the folder of my artist, and when I refresh the metadata, the images aren't loaded in when I go into his profile in the Jellyfin UI.
However, when I open one of his albums, the art refreshes, and I can see the backdrop and logo.
When I then go back into the artist from that screen, I have all the images loaded up.
When I return to the home screen and see all the artists, the artwork is gone.
This is pretty bizzare, and it's exactly the same problem on the Android Jellyfin app.
This is how the artist looks like in Home -> Music -> Artists.
This is the artist profile once you go in.
When you go into an album, all the artwork loads up instantly.
When you click the artist name from that screen you have the artist page with artwork.
And when you go back to home, it all goes away.
The Edit Images dialog on the artist is as you'd expect, when there's no artwork there's nothing there, when you load it up through the album it pops up.
I've tried it without the Skin Manager plugin, that is with the default skin, same thing.
Anyone have any idea what's going on?
Jellyfin Version
10.8.0
if other:
10.8.9.0
Environment
Jellyfin logs
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FFmpeg logs
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Please attach any browser or client logs here
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Please attach any screenshots here
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Code of Conduct
@jellyfin-bot commented on GitHub (Jun 30, 2023):
This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.