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Errors Playing Matroska Files on version 10.8.9 #4657

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opened 2026-02-07 01:02:57 +03:00 by OVERLORD · 7 comments
OVERLORD commented 2026-02-07 01:02:57 +03:00
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Originally created by @dasgregor on GitHub (Feb 22, 2023).

Media Info of the file
General
Unique ID : 93778847475694003232444425329307565337 (0x468D26282A0584C8E0A1A30F77103D19)
Complete name : Rocketman (2019).mkv
Format : Matroska
Format version : Version 2
File size : 29.4 GiB
Duration : 2 h 1 min
Overall bit rate mode : Variable
Overall bit rate : 34.7 Mb/s
Movie name : Rocketman
Encoded date : UTC 2023-01-08 04:14:18
Writing application : MakeMKV v1.17.2 linux(x64-release)
Writing library : libmakemkv v1.17.2 (1.3.10/1.5.2) x86_64-linux-gnu
Cover : Yes
Attachments : cover.jpg

Video
ID : 1
ID in the original source medium : 4113 (0x1011)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2 h 1 min
Bit rate mode : Variable
Bit rate : 29.2 Mb/s
Maximum bit rate : 32.6 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.588
Stream size : 24.8 GiB (84%)
Language : English
Default : No
Forced : No
Original source medium : Blu-ray

Audio #1
ID : 2
ID in the original source medium : 4352 (0x1100)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 2 h 1 min
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 555 MiB (2%)
Title : Surround 5.1
Language : English
Service kind : Complete Main
Default : Yes
Forced : No
Original source medium : Blu-ray

Audio #2
ID : 3
ID in the original source medium : 4357 (0x1105)
Format : MLP FBA 16-ch
Format/Info : Meridian Lossless Packing FBA with 16-channel presentation
Commercial name : Dolby TrueHD with Dolby Atmos
Codec ID : A_TRUEHD
Duration : 2 h 1 min
Bit rate mode : Variable
Bit rate : 4 133 kb/s
Maximum bit rate : 7 836 kb/s
Channel(s) : 8 channels
Channel layout : L R C LFE Ls Rs Lb Rb
Sampling rate : 48.0 kHz
Frame rate : 1 200.000 FPS (40 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 3.50 GiB (12%)
Title : Surround 7.1
Language : English
Default : No
Forced : No
Original source medium : Blu-ray
Number of dynamic objects : 11
Bed channel count : 1 channel
Bed channel configuration : LFE

Audio #3
ID : 4
ID in the original source medium : 4357 (0x1105)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Format settings : Dolby Surround EX
Codec ID : A_AC3
Duration : 2 h 1 min
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 555 MiB (2%)
Title : Surround 5.1
Language : English
Service kind : Complete Main
Default : No
Forced : No
Original source medium : Blu-ray

FFmpeg Logs

/videos/c5ed1f05-ab49-035d-8f87-42dff7092f28/hls1/main/0.ts

{"Protocol":0,"Id":"3186d19c167f8fd806c7bfd3088e61cc","Path":"/volume1/video/Movies/Rocketman (2019)/Rocketman (2019).mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv,webm","Size":31578230784,"Name":"Rocketman (2019)","IsRemote":false,"ETag":"21acc3422e28f798992a1b815d98a800","RunTimeTicks":72769601536,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":"SDR","VideoRangeType":"SDR","VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"0","IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":34715848,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"High","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":null},{"Codec":"ac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Surround 5.1","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"Surround 5.1 - 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English - Dolby Digital - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"mjpeg","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":"bt470bg","ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/90000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":null,"NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":360,"Width":640,"AverageFrameRate":null,"RealFrameRate":90000,"Profile":"Baseline","Type":3,"AspectRatio":"16:9","Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuvj420p","Level":-99,"IsAnamorphic":null}],"MediaAttachments":[{"Codec":"mjpeg","CodecTag":"[0][0][0][0]","Comment":null,"Index":4,"FileName":"cover.jpg","MimeType":"image/jpeg","DeliveryUrl":null}],"Formats":[],"Bitrate":40129059,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":null,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}

/var/packages/ffmpeg/target/bin/ffmpeg -analyzeduration 200M -f matroska,webm -autorotate 0 -i file:"/volume1/video/Movies/Rocketman (2019)/Rocketman (2019).mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:3 -map -0:s -codec:v:0 libx264 -preset ultrafast -crf 28 -maxrate 8366000 -bufsize 16732000 -profile:v:0 high -level 41 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,0+n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 384000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed3%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed3.m3u8"


ffmpeg version 4.4.3-47 Copyright (c) 2000-2022 the FFmpeg developers
  built with gcc 4.9.3 (crosstool-NG 1.20.0) 20150311 (prerelease)
  configuration: --target-os=linux --cross-prefix=/home/spksrc/tvh-update/spksrc/toolchain/syno-x64-6.1/work/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --prefix=/var/packages/ffmpeg/target --extra-cflags=-I/home/spksrc/tvh-update/spksrc/spk/ffmpeg/work-x64-6.1/install/var/packages/ffmpeg/target/include --extra-ldflags=-L/home/spksrc/tvh-update/spksrc/spk/ffmpeg/work-x64-6.1/install/var/packages/ffmpeg/target/lib --extra-libs='-lxml2 -ldl' --pkg-config=/usr/bin/pkg-config --ranlib=/home/spksrc/tvh-update/spksrc/toolchain/syno-x64-6.1/work/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-ranlib --enable-cross-compile --enable-rpath --enable-pic --enable-shared --enable-gpl --enable-version3 --enable-avresample --disable-debug --disable-static --disable-doc --extra-version=47 --extra-cflags=-DSYNO_VIDEOSTATION --extra-cflags=-fno-if-conversion --extra-cflags=-O3 --extra-cflags=-Wno-deprecated-declarations --enable-libcodec2 --enable-libxml2 --enable-demuxer=dash --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libopenjpeg --enable-libmp3lame --enable-libbluray --enable-libspeex --enable-libtheora --enable-libcaca --enable-libdc1394 --enable-libvorbis --enable-libwebp --enable-libzmq --enable-gnutls --enable-libopus --enable-libsoxr --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-librabbitmq --enable-libzvbi --enable-libx264 --enable-libx265 --enable-libvpx --enable-libshine --enable-chromaprint --enable-libdav1d --enable-frei0r --enable-librist --enable-libzimg --enable-libfdk-aac --enable-nonfree --enable-libass --enable-libaom --enable-libsvtav1 --enable-libsvthevc --arch=x86_64 --enable-vaapi --enable-libmfx --enable-libdrm
  libavutil      56. 70.100 / 56. 70.100
  libavcodec     58.134.100 / 58.134.100
  libavformat    58. 76.100 / 58. 76.100
  libavdevice    58. 13.100 / 58. 13.100
  libavfilter     7.110.100 /  7.110.100
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  9.100 /  5.  9.100
  libswresample   3.  9.100 /  3.  9.100
  libpostproc    55.  9.100 / 55.  9.100
Input #0, matroska,webm, from 'file:/volume1/video/Movies/Rocketman (2019)/Rocketman (2019).mkv':
  Metadata:
    title           : Rocketman
    encoder         : libebml v1.4.2 + libmatroska v1.6.3
    creation_time   : 2023-02-21T18:41:54.000000Z
  Duration: 02:01:16.96, start: 0.000000, bitrate: 34715 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 350.725375
      Metadata:
        title           : Chapter 01
    Chapter #0:1: start 350.725375, end 680.805125
      Metadata:
        title           : Chapter 02
    Chapter #0:2: start 680.805125, end 1123.080292
      Metadata:
        title           : Chapter 03
    Chapter #0:3: start 1123.080292, end 1359.858500
      Metadata:
        title           : Chapter 04
    Chapter #0:4: start 1359.858500, end 1681.054375
      Metadata:
        title           : Chapter 05
    Chapter #0:5: start 1681.054375, end 2061.392667
      Metadata:
        title           : Chapter 06
    Chapter #0:6: start 2061.392667, end 2315.229583
      Metadata:
        title           : Chapter 07
    Chapter #0:7: start 2315.229583, end 2572.444875
      Metadata:
        title           : Chapter 08
    Chapter #0:8: start 2572.444875, end 3040.579208
      Metadata:
        title           : Chapter 09
    Chapter #0:9: start 3040.579208, end 3450.905792
      Metadata:
        title           : Chapter 10
    Chapter #0:10: start 3450.905792, end 3845.800292
      Metadata:
        title           : Chapter 11
    Chapter #0:11: start 3845.800292, end 4168.914750
      Metadata:
        title           : Chapter 12
    Chapter #0:12: start 4168.914750, end 4570.941375
      Metadata:
        title           : Chapter 13
    Chapter #0:13: start 4570.941375, end 5083.745333
      Metadata:
        title           : Chapter 14
    Chapter #0:14: start 5083.745333, end 5349.010333
      Metadata:
        title           : Chapter 15
    Chapter #0:15: start 5349.010333, end 5722.383333
      Metadata:
        title           : Chapter 16
    Chapter #0:16: start 5722.383333, end 6166.243417
      Metadata:
        title           : Chapter 17
    Chapter #0:17: start 6166.243417, end 6671.831833
      Metadata:
        title           : Chapter 18
    Chapter #0:18: start 6671.831833, end 6925.293375
      Metadata:
        title           : Chapter 19
    Chapter #0:19: start 6925.293375, end 7276.936333
      Metadata:
        title           : Chapter 20
  Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
      BPS             : 29232745
      DURATION        : 02:01:16.937000000
      NUMBER_OF_FRAMES: 174472
      NUMBER_OF_BYTES : 26590605552
      SOURCE_ID       : 001011
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2023-02-21 18:41:54
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : Surround 5.1
      BPS             : 640000
      DURATION        : 02:01:16.960000000
      NUMBER_OF_FRAMES: 227405
      NUMBER_OF_BYTES : 582156800
      SOURCE_ID       : 001100
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2023-02-21 18:41:54
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:2(eng): Audio: truehd, 48000 Hz, 7.1, s32 (24 bit)
    Metadata:
      title           : Surround 7.1
      BPS             : 4133211
      DURATION        : 02:01:16.937000000
      NUMBER_OF_FRAMES: 8732324
      NUMBER_OF_BYTES : 3759639738
      SOURCE_ID       : 001105
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2023-02-21 18:41:54
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:3(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
    Metadata:
      title           : Surround 5.1
      BPS             : 640000
      DURATION        : 02:01:16.960000000
      NUMBER_OF_FRAMES: 227405
      NUMBER_OF_BYTES : 582156800
      SOURCE_ID       : 001105
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2023-02-21 18:41:54
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:4: Video: mjpeg (Baseline), yuvj420p(pc, bt470bg/unknown/unknown), 640x360 [SAR 96:96 DAR 16:9], 90k tbr, 90k tbn, 90k tbc (attached pic)
    Metadata:
      filename        : cover.jpg
      mimetype        : image/jpeg
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
  Stream #0:3 -> #0:1 (ac3 (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[libx264 @ 0x1350580] using SAR=1/1
[libx264 @ 0x1350580] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2
[libx264 @ 0x1350580] profile Constrained Baseline, level 4.1, 4:2:0, 8-bit
[libx264 @ 0x1350580] 264 - core 164 - H.264/MPEG-4 AVC codec - Copyleft 2003-2022 - http://www.videolan.org/x264.html - options: cabac=0 ref=1 deblock=0:0:0 analyse=0:0 me=dia subme=0 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=4 chroma_me=0 trellis=0 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=0 threads=6 lookahead_threads=1 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=0 weightp=0 keyint=250 keyint_min=23 scenecut=0 intra_refresh=0 rc_lookahead=10 rc=crf mbtree=0 crf=28.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=8366 vbv_bufsize=16732 crf_max=0.0 nal_hrd=none filler=0 ip_ratio=1.40 aq=0
Output #0, hls, to '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed3.m3u8':
  Metadata:
    encoder         : Lavf58.76.100
  Stream #0:0: Video: h264, yuv420p(bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 90k tbn
    Metadata:
      encoder         : Lavc58.134.100 libx264
    Side data:
      cpb: bitrate max/min/avg: 8366000/0/0 buffer size: 16732000 vbv_delay: N/A
  Stream #0:1: Audio: aac, 48000 Hz, stereo, s16, 384 kb/s (default)
    Metadata:
      encoder         : Lavc58.134.100 libfdk_aac
frame=    1 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A speed=   0x    
frame=   33 fps=0.0 q=17.0 size=N/A time=00:00:01.34 bitrate=N/A speed=2.34x    
frame=   56 fps= 52 q=17.0 size=N/A time=00:00:02.28 bitrate=N/A speed=2.12x    
frame=   73 fps= 46 q=25.0 size=N/A time=00:00:02.88 bitrate=N/A speed=1.81x    
frame=   88 fps= 42 q=25.0 size=N/A time=00:00:03.58 bitrate=N/A speed=1.71x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed30.ts' for writing
frame=  106 fps= 41 q=25.0 size=N/A time=00:00:04.26 bitrate=N/A speed=1.64x    
frame=  121 fps= 39 q=25.0 size=N/A time=00:00:04.99 bitrate=N/A speed= 1.6x    
frame=  137 fps= 38 q=25.0 size=N/A time=00:00:05.61 bitrate=N/A speed=1.55x    
frame=  154 fps= 37 q=26.0 size=N/A time=00:00:06.20 bitrate=N/A speed=1.51x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed31.ts' for writing
frame=  169 fps= 36 q=27.0 size=N/A time=00:00:06.84 bitrate=N/A speed=1.47x    
frame=  184 fps= 36 q=26.0 size=N/A time=00:00:07.48 bitrate=N/A speed=1.45x    
frame=  199 fps= 35 q=28.0 size=N/A time=00:00:08.10 bitrate=N/A speed=1.42x    
frame=  212 fps= 34 q=28.0 size=N/A time=00:00:08.83 bitrate=N/A speed=1.42x    
frame=  226 fps= 34 q=28.0 size=N/A time=00:00:09.34 bitrate=N/A speed=1.39x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed32.ts' for writing
frame=  241 fps= 33 q=28.0 size=N/A time=00:00:09.98 bitrate=N/A speed=1.38x    
frame=  258 fps= 33 q=28.0 size=N/A time=00:00:10.60 bitrate=N/A speed=1.36x    
frame=  271 fps= 33 q=27.0 size=N/A time=00:00:11.13 bitrate=N/A speed=1.34x    
frame=  287 fps= 33 q=27.0 size=N/A time=00:00:11.84 bitrate=N/A speed=1.35x    
frame=  301 fps= 32 q=25.0 size=N/A time=00:00:12.48 bitrate=N/A speed=1.34x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed33.ts' for writing
frame=  313 fps= 32 q=27.0 size=N/A time=00:00:13.05 bitrate=N/A speed=1.33x    
frame=  328 fps= 32 q=28.0 size=N/A time=00:00:13.56 bitrate=N/A speed=1.32x    
frame=  343 fps= 32 q=27.0 size=N/A time=00:00:14.14 bitrate=N/A speed= 1.3x    
frame=  360 fps= 32 q=29.0 size=N/A time=00:00:14.84 bitrate=N/A speed=1.31x    
frame=  373 fps= 31 q=25.0 size=N/A time=00:00:15.48 bitrate=N/A speed=1.31x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed34.ts' for writing
frame=  385 fps= 31 q=27.0 size=N/A time=00:00:16.04 bitrate=N/A speed= 1.3x    
frame=  401 fps= 31 q=27.0 size=N/A time=00:00:16.61 bitrate=N/A speed=1.29x    
frame=  417 fps= 31 q=27.0 size=N/A time=00:00:17.21 bitrate=N/A speed=1.29x    
frame=  431 fps= 31 q=27.0 size=N/A time=00:00:17.79 bitrate=N/A speed=1.28x    
frame=  445 fps= 31 q=24.0 size=N/A time=00:00:18.41 bitrate=N/A speed=1.28x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed35.ts' for writing
frame=  463 fps= 31 q=26.0 size=N/A time=00:00:19.11 bitrate=N/A speed=1.28x    
frame=  481 fps= 31 q=25.0 size=N/A time=00:00:19.88 bitrate=N/A speed=1.28x    
frame=  498 fps= 31 q=26.0 size=N/A time=00:00:20.60 bitrate=N/A speed=1.29x    
frame=  517 fps= 31 q=23.0 size=N/A time=00:00:21.48 bitrate=N/A speed= 1.3x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed36.ts' for writing
frame=  539 fps= 32 q=27.0 size=N/A time=00:00:22.50 bitrate=N/A speed=1.32x    
frame=  563 fps= 32 q=17.0 size=N/A time=00:00:23.29 bitrate=N/A speed=1.33x    
frame=  576 fps= 32 q=23.0 size=N/A time=00:00:24.06 bitrate=N/A speed=1.33x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed37.ts' for writing
frame=  594 fps= 32 q=26.0 size=N/A time=00:00:24.64 bitrate=N/A speed=1.33x    
frame=  609 fps= 32 q=27.0 size=N/A time=00:00:25.28 bitrate=N/A speed=1.33x    
frame=  624 fps= 32 q=27.0 size=N/A time=00:00:25.89 bitrate=N/A speed=1.32x    
frame=  639 fps= 32 q=28.0 size=N/A time=00:00:26.47 bitrate=N/A speed=1.32x    
frame=  654 fps= 32 q=28.0 size=N/A time=00:00:27.07 bitrate=N/A speed=1.31x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed38.ts' for writing
frame=  666 fps= 32 q=28.0 size=N/A time=00:00:27.75 bitrate=N/A speed=1.31x    
frame=  681 fps= 31 q=30.0 size=N/A time=00:00:28.22 bitrate=N/A speed= 1.3x    
frame=  695 fps= 31 q=29.0 size=N/A time=00:00:28.84 bitrate=N/A speed= 1.3x    
frame=  707 fps= 31 q=27.0 size=N/A time=00:00:29.44 bitrate=N/A speed= 1.3x    
frame=  721 fps= 31 q=27.0 size=N/A time=00:00:30.05 bitrate=N/A speed= 1.3x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed39.ts' for writing
frame=  738 fps= 31 q=26.0 size=N/A time=00:00:30.59 bitrate=N/A speed=1.29x    
frame=  753 fps= 31 q=28.0 size=N/A time=00:00:31.23 bitrate=N/A speed=1.29x    
frame=  768 fps= 31 q=27.0 size=N/A time=00:00:31.93 bitrate=N/A speed=1.29x    
frame=  786 fps= 31 q=26.0 size=N/A time=00:00:32.57 bitrate=N/A speed=1.29x    
frame=  800 fps= 31 q=26.0 size=N/A time=00:00:33.21 bitrate=N/A speed=1.29x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed310.ts' for writing
frame=  815 fps= 31 q=27.0 size=N/A time=00:00:33.83 bitrate=N/A speed=1.29x    
frame=  831 fps= 31 q=28.0 size=N/A time=00:00:34.49 bitrate=N/A speed=1.29x    
frame=  845 fps= 31 q=27.0 size=N/A time=00:00:35.07 bitrate=N/A speed=1.29x    
frame=  860 fps= 31 q=27.0 size=N/A time=00:00:35.77 bitrate=N/A speed=1.29x    
frame=  873 fps= 31 q=27.0 size=N/A time=00:00:36.41 bitrate=N/A speed=1.29x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed311.ts' for writing
frame=  888 fps= 31 q=27.0 size=N/A time=00:00:37.09 bitrate=N/A speed=1.29x    
frame=  906 fps= 31 q=27.0 size=N/A time=00:00:37.82 bitrate=N/A speed=1.29x    
frame=  927 fps= 31 q=25.0 size=N/A time=00:00:38.46 bitrate=N/A speed=1.29x    
frame=  945 fps= 31 q=24.0 size=N/A time=00:00:39.27 bitrate=N/A speed= 1.3x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed312.ts' for writing
frame=  963 fps= 31 q=23.0 size=N/A time=00:00:40.06 bitrate=N/A speed= 1.3x    
frame=  984 fps= 31 q=24.0 size=N/A time=00:00:40.83 bitrate=N/A speed= 1.3x    
frame= 1002 fps= 31 q=24.0 size=N/A time=00:00:41.72 bitrate=N/A speed=1.31x    
frame= 1024 fps= 32 q=21.0 size=N/A time=00:00:42.56 bitrate=N/A speed=1.32x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed313.ts' for writing
frame= 1042 fps= 32 q=23.0 size=N/A time=00:00:43.32 bitrate=N/A speed=1.32x    
frame= 1056 fps= 32 q=24.0 size=N/A time=00:00:44.03 bitrate=N/A speed=1.32x    
frame= 1074 fps= 32 q=26.0 size=N/A time=00:00:44.60 bitrate=N/A speed=1.32x    
frame= 1089 fps= 32 q=26.0 size=N/A time=00:00:45.29 bitrate=N/A speed=1.32x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed314.ts' for writing
frame= 1104 fps= 32 q=26.0 size=N/A time=00:00:45.99 bitrate=N/A speed=1.32x    
frame= 1121 fps= 32 q=26.0 size=N/A time=00:00:46.65 bitrate=N/A speed=1.32x    
frame= 1137 fps= 32 q=26.0 size=N/A time=00:00:47.29 bitrate=N/A speed=1.32x    
frame= 1155 fps= 32 q=25.0 size=N/A time=00:00:48.00 bitrate=N/A speed=1.32x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed315.ts' for writing
frame= 1170 fps= 32 q=23.0 size=N/A time=00:00:48.83 bitrate=N/A speed=1.32x    
frame= 1188 fps= 32 q=26.0 size=N/A time=00:00:49.47 bitrate=N/A speed=1.32x    
frame= 1203 fps= 32 q=27.0 size=N/A time=00:00:50.21 bitrate=N/A speed=1.32x    
frame= 1221 fps= 32 q=26.0 size=N/A time=00:00:50.85 bitrate=N/A speed=1.32x    
frame= 1238 fps= 32 q=27.0 size=N/A time=00:00:51.58 bitrate=N/A speed=1.32x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed316.ts' for writing
frame= 1252 fps= 32 q=30.0 size=N/A time=00:00:52.09 bitrate=N/A speed=1.32x    
frame= 1264 fps= 32 q=30.0 size=N/A time=00:00:52.60 bitrate=N/A speed=1.32x    
frame= 1278 fps= 32 q=29.0 size=N/A time=00:00:53.18 bitrate=N/A speed=1.31x    
frame= 1295 fps= 32 q=29.0 size=N/A time=00:00:53.82 bitrate=N/A speed=1.31x    
frame= 1311 fps= 32 q=30.0 size=N/A time=00:00:54.50 bitrate=N/A speed=1.31x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed317.ts' for writing
frame= 1326 fps= 32 q=25.0 size=N/A time=00:00:55.16 bitrate=N/A speed=1.31x    
frame= 1341 fps= 32 q=25.0 size=N/A time=00:00:55.93 bitrate=N/A speed=1.32x    
frame= 1359 fps= 32 q=25.0 size=N/A time=00:00:56.61 bitrate=N/A speed=1.32x    
frame= 1375 fps= 32 q=25.0 size=N/A time=00:00:57.34 bitrate=N/A speed=1.32x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed318.ts' for writing
frame= 1394 fps= 32 q=25.0 size=N/A time=00:00:57.98 bitrate=N/A speed=1.32x    
frame= 1407 fps= 32 q=24.0 size=N/A time=00:00:58.56 bitrate=N/A speed=1.31x    
frame= 1427 fps= 32 q=21.0 size=N/A time=00:00:59.32 bitrate=N/A speed=1.32x    
frame= 1444 fps= 32 q=30.0 size=N/A time=00:01:00.03 bitrate=N/A speed=1.32x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed319.ts' for writing
frame= 1458 fps= 32 q=26.0 size=N/A time=00:01:00.86 bitrate=N/A speed=1.32x    
frame= 1482 fps= 32 q=20.0 size=N/A time=00:01:01.67 bitrate=N/A speed=1.32x    
frame= 1502 fps= 32 q=21.0 size=N/A time=00:01:02.50 bitrate=N/A speed=1.33x    
frame= 1521 fps= 32 q=23.0 size=N/A time=00:01:03.29 bitrate=N/A speed=1.33x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed320.ts' for writing
frame= 1540 fps= 32 q=24.0 size=N/A time=00:01:04.12 bitrate=N/A speed=1.33x    
[hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed321.ts' for writing
frame= 1560 fps= 32 q=-1.0 Lsize=N/A time=00:01:04.91 bitrate=N/A speed=1.33x    
video:21179kB audio:3065kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown
[libx264 @ 0x1350580] frame I:22    Avg QP:23.05  size: 79892
[libx264 @ 0x1350580] frame P:1538  Avg QP:25.50  size: 12958
[libx264 @ 0x1350580] mb I  I16..4: 100.0%  0.0%  0.0%
[libx264 @ 0x1350580] mb P  I16..4: 12.4%  0.0%  0.0%  P16..4: 12.1%  0.0%  0.0%  0.0%  0.0%    skip:75.4%
[libx264 @ 0x1350580] coded y,uvDC,uvAC intra: 16.8% 24.1% 9.4% inter: 4.9% 5.0% 0.7%
[libx264 @ 0x1350580] i16 v,h,dc,p: 39% 31% 13% 17%
[libx264 @ 0x1350580] i8c dc,h,v,p: 53% 27% 14%  6%
[libx264 @ 0x1350580] kb/s:2666.44

Server System (please complete the following information):

  • OS: Synology DSM 6.2.4-25556 (DS1817+)
  • Jellyfin Version: 10.8.9
  • Hardware settings & device: None
  • Reverse proxy: No
  • Other hardware notes: Synology NAS using JellyFin from Synocommunity

Client System (please complete the following information):

  • Device: Roku TV/Roku Stick
  • OS: Linux
  • Client: Roku TV/Jellyfin App
  • Browser (if Web client): None
  • Client and Browser Version: N/A

Issue:
After upgrading recently to 10.8.9-9 version of Jellyfin, I can no longer stream to Roku TV or Roku stick my video files that are encoded with Matroska. Player Buffers and fails with error "Error Retrieving Content"

I installed Docker version per Jellyfin's wiki instructions and used version 10.8.8. My Matroska files play fine in this version. According to log I had version 10.8.5-8 on my NAS prior to update on 2/6/23 to 10.8.9-9. All my videos were good with that version. Something changed in version 10.8.9-9 to break these files. I have a work around to use the DLNA server to watch these at this time, They stream proper there in all versions. However, I cannot downgrade my Synology JellyFin package to a working version because I do not see this option.

Originally created by @dasgregor on GitHub (Feb 22, 2023). **Media Info of the file** General Unique ID : 93778847475694003232444425329307565337 (0x468D26282A0584C8E0A1A30F77103D19) Complete name : Rocketman (2019).mkv Format : Matroska Format version : Version 2 File size : 29.4 GiB Duration : 2 h 1 min Overall bit rate mode : Variable Overall bit rate : 34.7 Mb/s Movie name : Rocketman Encoded date : UTC 2023-01-08 04:14:18 Writing application : MakeMKV v1.17.2 linux(x64-release) Writing library : libmakemkv v1.17.2 (1.3.10/1.5.2) x86_64-linux-gnu Cover : Yes Attachments : cover.jpg Video ID : 1 ID in the original source medium : 4113 (0x1011) Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.1 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 2 h 1 min Bit rate mode : Variable Bit rate : 29.2 Mb/s Maximum bit rate : 32.6 Mb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.588 Stream size : 24.8 GiB (84%) Language : English Default : No Forced : No Original source medium : Blu-ray Audio #1 ID : 2 ID in the original source medium : 4352 (0x1100) Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Codec ID : A_AC3 Duration : 2 h 1 min Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 555 MiB (2%) Title : Surround 5.1 Language : English Service kind : Complete Main Default : Yes Forced : No Original source medium : Blu-ray Audio #2 ID : 3 ID in the original source medium : 4357 (0x1105) Format : MLP FBA 16-ch Format/Info : Meridian Lossless Packing FBA with 16-channel presentation Commercial name : Dolby TrueHD with Dolby Atmos Codec ID : A_TRUEHD Duration : 2 h 1 min Bit rate mode : Variable Bit rate : 4 133 kb/s Maximum bit rate : 7 836 kb/s Channel(s) : 8 channels Channel layout : L R C LFE Ls Rs Lb Rb Sampling rate : 48.0 kHz Frame rate : 1 200.000 FPS (40 SPF) Bit depth : 24 bits Compression mode : Lossless Stream size : 3.50 GiB (12%) Title : Surround 7.1 Language : English Default : No Forced : No Original source medium : Blu-ray Number of dynamic objects : 11 Bed channel count : 1 channel Bed channel configuration : LFE Audio #3 ID : 4 ID in the original source medium : 4357 (0x1105) Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Format settings : Dolby Surround EX Codec ID : A_AC3 Duration : 2 h 1 min Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 555 MiB (2%) Title : 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/var/packages/ffmpeg/target/bin/ffmpeg -analyzeduration 200M -f matroska,webm -autorotate 0 -i file:"/volume1/video/Movies/Rocketman (2019)/Rocketman (2019).mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:3 -map -0:s -codec:v:0 libx264 -preset ultrafast -crf 28 -maxrate 8366000 -bufsize 16732000 -profile:v:0 high -level 41 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,0+n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,1920)/2)*2:trunc(ow/a/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 384000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed3%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed3.m3u8" ffmpeg version 4.4.3-47 Copyright (c) 2000-2022 the FFmpeg developers built with gcc 4.9.3 (crosstool-NG 1.20.0) 20150311 (prerelease) configuration: --target-os=linux --cross-prefix=/home/spksrc/tvh-update/spksrc/toolchain/syno-x64-6.1/work/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --prefix=/var/packages/ffmpeg/target --extra-cflags=-I/home/spksrc/tvh-update/spksrc/spk/ffmpeg/work-x64-6.1/install/var/packages/ffmpeg/target/include --extra-ldflags=-L/home/spksrc/tvh-update/spksrc/spk/ffmpeg/work-x64-6.1/install/var/packages/ffmpeg/target/lib --extra-libs='-lxml2 -ldl' --pkg-config=/usr/bin/pkg-config --ranlib=/home/spksrc/tvh-update/spksrc/toolchain/syno-x64-6.1/work/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-ranlib --enable-cross-compile --enable-rpath --enable-pic --enable-shared --enable-gpl --enable-version3 --enable-avresample --disable-debug --disable-static --disable-doc --extra-version=47 --extra-cflags=-DSYNO_VIDEOSTATION --extra-cflags=-fno-if-conversion --extra-cflags=-O3 --extra-cflags=-Wno-deprecated-declarations --enable-libcodec2 --enable-libxml2 --enable-demuxer=dash --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libopenjpeg --enable-libmp3lame --enable-libbluray --enable-libspeex --enable-libtheora --enable-libcaca --enable-libdc1394 --enable-libvorbis --enable-libwebp --enable-libzmq --enable-gnutls --enable-libopus --enable-libsoxr --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-librabbitmq --enable-libzvbi --enable-libx264 --enable-libx265 --enable-libvpx --enable-libshine --enable-chromaprint --enable-libdav1d --enable-frei0r --enable-librist --enable-libzimg --enable-libfdk-aac --enable-nonfree --enable-libass --enable-libaom --enable-libsvtav1 --enable-libsvthevc --arch=x86_64 --enable-vaapi --enable-libmfx --enable-libdrm libavutil 56. 70.100 / 56. 70.100 libavcodec 58.134.100 / 58.134.100 libavformat 58. 76.100 / 58. 76.100 libavdevice 58. 13.100 / 58. 13.100 libavfilter 7.110.100 / 7.110.100 libavresample 4. 0. 0 / 4. 0. 0 libswscale 5. 9.100 / 5. 9.100 libswresample 3. 9.100 / 3. 9.100 libpostproc 55. 9.100 / 55. 9.100 Input #0, matroska,webm, from 'file:/volume1/video/Movies/Rocketman (2019)/Rocketman (2019).mkv': Metadata: title : Rocketman encoder : libebml v1.4.2 + libmatroska v1.6.3 creation_time : 2023-02-21T18:41:54.000000Z Duration: 02:01:16.96, start: 0.000000, bitrate: 34715 kb/s Chapters: Chapter #0:0: start 0.000000, end 350.725375 Metadata: title : Chapter 01 Chapter #0:1: start 350.725375, end 680.805125 Metadata: title : Chapter 02 Chapter #0:2: start 680.805125, end 1123.080292 Metadata: title : Chapter 03 Chapter #0:3: start 1123.080292, end 1359.858500 Metadata: title : Chapter 04 Chapter #0:4: start 1359.858500, end 1681.054375 Metadata: title : Chapter 05 Chapter #0:5: start 1681.054375, end 2061.392667 Metadata: title : Chapter 06 Chapter #0:6: start 2061.392667, end 2315.229583 Metadata: title : Chapter 07 Chapter #0:7: start 2315.229583, end 2572.444875 Metadata: title : Chapter 08 Chapter #0:8: start 2572.444875, end 3040.579208 Metadata: title : Chapter 09 Chapter #0:9: start 3040.579208, end 3450.905792 Metadata: title : Chapter 10 Chapter #0:10: start 3450.905792, end 3845.800292 Metadata: title : Chapter 11 Chapter #0:11: start 3845.800292, end 4168.914750 Metadata: title : Chapter 12 Chapter #0:12: start 4168.914750, end 4570.941375 Metadata: title : Chapter 13 Chapter #0:13: start 4570.941375, end 5083.745333 Metadata: title : Chapter 14 Chapter #0:14: start 5083.745333, end 5349.010333 Metadata: title : Chapter 15 Chapter #0:15: start 5349.010333, end 5722.383333 Metadata: title : Chapter 16 Chapter #0:16: start 5722.383333, end 6166.243417 Metadata: title : Chapter 17 Chapter #0:17: start 6166.243417, end 6671.831833 Metadata: title : Chapter 18 Chapter #0:18: start 6671.831833, end 6925.293375 Metadata: title : Chapter 19 Chapter #0:19: start 6925.293375, end 7276.936333 Metadata: title : Chapter 20 Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc Metadata: BPS : 29232745 DURATION : 02:01:16.937000000 NUMBER_OF_FRAMES: 174472 NUMBER_OF_BYTES : 26590605552 SOURCE_ID : 001011 _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit _STATISTICS_WRITING_DATE_UTC: 2023-02-21 18:41:54 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s Metadata: title : Surround 5.1 BPS : 640000 DURATION : 02:01:16.960000000 NUMBER_OF_FRAMES: 227405 NUMBER_OF_BYTES : 582156800 SOURCE_ID : 001100 _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit _STATISTICS_WRITING_DATE_UTC: 2023-02-21 18:41:54 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID Stream #0:2(eng): Audio: truehd, 48000 Hz, 7.1, s32 (24 bit) Metadata: title : Surround 7.1 BPS : 4133211 DURATION : 02:01:16.937000000 NUMBER_OF_FRAMES: 8732324 NUMBER_OF_BYTES : 3759639738 SOURCE_ID : 001105 _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit _STATISTICS_WRITING_DATE_UTC: 2023-02-21 18:41:54 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID Stream #0:3(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default) Metadata: title : Surround 5.1 BPS : 640000 DURATION : 02:01:16.960000000 NUMBER_OF_FRAMES: 227405 NUMBER_OF_BYTES : 582156800 SOURCE_ID : 001105 _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit _STATISTICS_WRITING_DATE_UTC: 2023-02-21 18:41:54 _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID Stream #0:4: Video: mjpeg (Baseline), yuvj420p(pc, bt470bg/unknown/unknown), 640x360 [SAR 96:96 DAR 16:9], 90k tbr, 90k tbn, 90k tbc (attached pic) Metadata: filename : cover.jpg mimetype : image/jpeg Stream mapping: Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264)) Stream #0:3 -> #0:1 (ac3 (native) -> aac (libfdk_aac)) Press [q] to stop, [?] for help [libx264 @ 0x1350580] using SAR=1/1 [libx264 @ 0x1350580] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 [libx264 @ 0x1350580] profile Constrained Baseline, level 4.1, 4:2:0, 8-bit [libx264 @ 0x1350580] 264 - core 164 - H.264/MPEG-4 AVC codec - Copyleft 2003-2022 - http://www.videolan.org/x264.html - options: cabac=0 ref=1 deblock=0:0:0 analyse=0:0 me=dia subme=0 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=4 chroma_me=0 trellis=0 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=0 threads=6 lookahead_threads=1 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=0 weightp=0 keyint=250 keyint_min=23 scenecut=0 intra_refresh=0 rc_lookahead=10 rc=crf mbtree=0 crf=28.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=8366 vbv_bufsize=16732 crf_max=0.0 nal_hrd=none filler=0 ip_ratio=1.40 aq=0 Output #0, hls, to '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed3.m3u8': Metadata: encoder : Lavf58.76.100 Stream #0:0: Video: h264, yuv420p(bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 90k tbn Metadata: encoder : Lavc58.134.100 libx264 Side data: cpb: bitrate max/min/avg: 8366000/0/0 buffer size: 16732000 vbv_delay: N/A Stream #0:1: Audio: aac, 48000 Hz, stereo, s16, 384 kb/s (default) Metadata: encoder : Lavc58.134.100 libfdk_aac frame= 1 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A speed= 0x frame= 33 fps=0.0 q=17.0 size=N/A time=00:00:01.34 bitrate=N/A speed=2.34x frame= 56 fps= 52 q=17.0 size=N/A time=00:00:02.28 bitrate=N/A speed=2.12x frame= 73 fps= 46 q=25.0 size=N/A time=00:00:02.88 bitrate=N/A speed=1.81x frame= 88 fps= 42 q=25.0 size=N/A time=00:00:03.58 bitrate=N/A speed=1.71x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed30.ts' for writing frame= 106 fps= 41 q=25.0 size=N/A time=00:00:04.26 bitrate=N/A speed=1.64x frame= 121 fps= 39 q=25.0 size=N/A time=00:00:04.99 bitrate=N/A speed= 1.6x frame= 137 fps= 38 q=25.0 size=N/A time=00:00:05.61 bitrate=N/A speed=1.55x frame= 154 fps= 37 q=26.0 size=N/A time=00:00:06.20 bitrate=N/A speed=1.51x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed31.ts' for writing frame= 169 fps= 36 q=27.0 size=N/A time=00:00:06.84 bitrate=N/A speed=1.47x frame= 184 fps= 36 q=26.0 size=N/A time=00:00:07.48 bitrate=N/A speed=1.45x frame= 199 fps= 35 q=28.0 size=N/A time=00:00:08.10 bitrate=N/A speed=1.42x frame= 212 fps= 34 q=28.0 size=N/A time=00:00:08.83 bitrate=N/A speed=1.42x frame= 226 fps= 34 q=28.0 size=N/A time=00:00:09.34 bitrate=N/A speed=1.39x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed32.ts' for writing frame= 241 fps= 33 q=28.0 size=N/A time=00:00:09.98 bitrate=N/A speed=1.38x frame= 258 fps= 33 q=28.0 size=N/A time=00:00:10.60 bitrate=N/A speed=1.36x frame= 271 fps= 33 q=27.0 size=N/A time=00:00:11.13 bitrate=N/A speed=1.34x frame= 287 fps= 33 q=27.0 size=N/A time=00:00:11.84 bitrate=N/A speed=1.35x frame= 301 fps= 32 q=25.0 size=N/A time=00:00:12.48 bitrate=N/A speed=1.34x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed33.ts' for writing frame= 313 fps= 32 q=27.0 size=N/A time=00:00:13.05 bitrate=N/A speed=1.33x frame= 328 fps= 32 q=28.0 size=N/A time=00:00:13.56 bitrate=N/A speed=1.32x frame= 343 fps= 32 q=27.0 size=N/A time=00:00:14.14 bitrate=N/A speed= 1.3x frame= 360 fps= 32 q=29.0 size=N/A time=00:00:14.84 bitrate=N/A speed=1.31x frame= 373 fps= 31 q=25.0 size=N/A time=00:00:15.48 bitrate=N/A speed=1.31x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed34.ts' for writing frame= 385 fps= 31 q=27.0 size=N/A time=00:00:16.04 bitrate=N/A speed= 1.3x frame= 401 fps= 31 q=27.0 size=N/A time=00:00:16.61 bitrate=N/A speed=1.29x frame= 417 fps= 31 q=27.0 size=N/A time=00:00:17.21 bitrate=N/A speed=1.29x frame= 431 fps= 31 q=27.0 size=N/A time=00:00:17.79 bitrate=N/A speed=1.28x frame= 445 fps= 31 q=24.0 size=N/A time=00:00:18.41 bitrate=N/A speed=1.28x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed35.ts' for writing frame= 463 fps= 31 q=26.0 size=N/A time=00:00:19.11 bitrate=N/A speed=1.28x frame= 481 fps= 31 q=25.0 size=N/A time=00:00:19.88 bitrate=N/A speed=1.28x frame= 498 fps= 31 q=26.0 size=N/A time=00:00:20.60 bitrate=N/A speed=1.29x frame= 517 fps= 31 q=23.0 size=N/A time=00:00:21.48 bitrate=N/A speed= 1.3x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed36.ts' for writing frame= 539 fps= 32 q=27.0 size=N/A time=00:00:22.50 bitrate=N/A speed=1.32x frame= 563 fps= 32 q=17.0 size=N/A time=00:00:23.29 bitrate=N/A speed=1.33x frame= 576 fps= 32 q=23.0 size=N/A time=00:00:24.06 bitrate=N/A speed=1.33x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed37.ts' for writing frame= 594 fps= 32 q=26.0 size=N/A time=00:00:24.64 bitrate=N/A speed=1.33x frame= 609 fps= 32 q=27.0 size=N/A time=00:00:25.28 bitrate=N/A speed=1.33x frame= 624 fps= 32 q=27.0 size=N/A time=00:00:25.89 bitrate=N/A speed=1.32x frame= 639 fps= 32 q=28.0 size=N/A time=00:00:26.47 bitrate=N/A speed=1.32x frame= 654 fps= 32 q=28.0 size=N/A time=00:00:27.07 bitrate=N/A speed=1.31x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed38.ts' for writing frame= 666 fps= 32 q=28.0 size=N/A time=00:00:27.75 bitrate=N/A speed=1.31x frame= 681 fps= 31 q=30.0 size=N/A time=00:00:28.22 bitrate=N/A speed= 1.3x frame= 695 fps= 31 q=29.0 size=N/A time=00:00:28.84 bitrate=N/A speed= 1.3x frame= 707 fps= 31 q=27.0 size=N/A time=00:00:29.44 bitrate=N/A speed= 1.3x frame= 721 fps= 31 q=27.0 size=N/A time=00:00:30.05 bitrate=N/A speed= 1.3x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed39.ts' for writing frame= 738 fps= 31 q=26.0 size=N/A time=00:00:30.59 bitrate=N/A speed=1.29x frame= 753 fps= 31 q=28.0 size=N/A time=00:00:31.23 bitrate=N/A speed=1.29x frame= 768 fps= 31 q=27.0 size=N/A time=00:00:31.93 bitrate=N/A speed=1.29x frame= 786 fps= 31 q=26.0 size=N/A time=00:00:32.57 bitrate=N/A speed=1.29x frame= 800 fps= 31 q=26.0 size=N/A time=00:00:33.21 bitrate=N/A speed=1.29x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed310.ts' for writing frame= 815 fps= 31 q=27.0 size=N/A time=00:00:33.83 bitrate=N/A speed=1.29x frame= 831 fps= 31 q=28.0 size=N/A time=00:00:34.49 bitrate=N/A speed=1.29x frame= 845 fps= 31 q=27.0 size=N/A time=00:00:35.07 bitrate=N/A speed=1.29x frame= 860 fps= 31 q=27.0 size=N/A time=00:00:35.77 bitrate=N/A speed=1.29x frame= 873 fps= 31 q=27.0 size=N/A time=00:00:36.41 bitrate=N/A speed=1.29x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed311.ts' for writing frame= 888 fps= 31 q=27.0 size=N/A time=00:00:37.09 bitrate=N/A speed=1.29x frame= 906 fps= 31 q=27.0 size=N/A time=00:00:37.82 bitrate=N/A speed=1.29x frame= 927 fps= 31 q=25.0 size=N/A time=00:00:38.46 bitrate=N/A speed=1.29x frame= 945 fps= 31 q=24.0 size=N/A time=00:00:39.27 bitrate=N/A speed= 1.3x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed312.ts' for writing frame= 963 fps= 31 q=23.0 size=N/A time=00:00:40.06 bitrate=N/A speed= 1.3x frame= 984 fps= 31 q=24.0 size=N/A time=00:00:40.83 bitrate=N/A speed= 1.3x frame= 1002 fps= 31 q=24.0 size=N/A time=00:00:41.72 bitrate=N/A speed=1.31x frame= 1024 fps= 32 q=21.0 size=N/A time=00:00:42.56 bitrate=N/A speed=1.32x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed313.ts' for writing frame= 1042 fps= 32 q=23.0 size=N/A time=00:00:43.32 bitrate=N/A speed=1.32x frame= 1056 fps= 32 q=24.0 size=N/A time=00:00:44.03 bitrate=N/A speed=1.32x frame= 1074 fps= 32 q=26.0 size=N/A time=00:00:44.60 bitrate=N/A speed=1.32x frame= 1089 fps= 32 q=26.0 size=N/A time=00:00:45.29 bitrate=N/A speed=1.32x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed314.ts' for writing frame= 1104 fps= 32 q=26.0 size=N/A time=00:00:45.99 bitrate=N/A speed=1.32x frame= 1121 fps= 32 q=26.0 size=N/A time=00:00:46.65 bitrate=N/A speed=1.32x frame= 1137 fps= 32 q=26.0 size=N/A time=00:00:47.29 bitrate=N/A speed=1.32x frame= 1155 fps= 32 q=25.0 size=N/A time=00:00:48.00 bitrate=N/A speed=1.32x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed315.ts' for writing frame= 1170 fps= 32 q=23.0 size=N/A time=00:00:48.83 bitrate=N/A speed=1.32x frame= 1188 fps= 32 q=26.0 size=N/A time=00:00:49.47 bitrate=N/A speed=1.32x frame= 1203 fps= 32 q=27.0 size=N/A time=00:00:50.21 bitrate=N/A speed=1.32x frame= 1221 fps= 32 q=26.0 size=N/A time=00:00:50.85 bitrate=N/A speed=1.32x frame= 1238 fps= 32 q=27.0 size=N/A time=00:00:51.58 bitrate=N/A speed=1.32x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed316.ts' for writing frame= 1252 fps= 32 q=30.0 size=N/A time=00:00:52.09 bitrate=N/A speed=1.32x frame= 1264 fps= 32 q=30.0 size=N/A time=00:00:52.60 bitrate=N/A speed=1.32x frame= 1278 fps= 32 q=29.0 size=N/A time=00:00:53.18 bitrate=N/A speed=1.31x frame= 1295 fps= 32 q=29.0 size=N/A time=00:00:53.82 bitrate=N/A speed=1.31x frame= 1311 fps= 32 q=30.0 size=N/A time=00:00:54.50 bitrate=N/A speed=1.31x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed317.ts' for writing frame= 1326 fps= 32 q=25.0 size=N/A time=00:00:55.16 bitrate=N/A speed=1.31x frame= 1341 fps= 32 q=25.0 size=N/A time=00:00:55.93 bitrate=N/A speed=1.32x frame= 1359 fps= 32 q=25.0 size=N/A time=00:00:56.61 bitrate=N/A speed=1.32x frame= 1375 fps= 32 q=25.0 size=N/A time=00:00:57.34 bitrate=N/A speed=1.32x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed318.ts' for writing frame= 1394 fps= 32 q=25.0 size=N/A time=00:00:57.98 bitrate=N/A speed=1.32x frame= 1407 fps= 32 q=24.0 size=N/A time=00:00:58.56 bitrate=N/A speed=1.31x frame= 1427 fps= 32 q=21.0 size=N/A time=00:00:59.32 bitrate=N/A speed=1.32x frame= 1444 fps= 32 q=30.0 size=N/A time=00:01:00.03 bitrate=N/A speed=1.32x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed319.ts' for writing frame= 1458 fps= 32 q=26.0 size=N/A time=00:01:00.86 bitrate=N/A speed=1.32x frame= 1482 fps= 32 q=20.0 size=N/A time=00:01:01.67 bitrate=N/A speed=1.32x frame= 1502 fps= 32 q=21.0 size=N/A time=00:01:02.50 bitrate=N/A speed=1.33x frame= 1521 fps= 32 q=23.0 size=N/A time=00:01:03.29 bitrate=N/A speed=1.33x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed320.ts' for writing frame= 1540 fps= 32 q=24.0 size=N/A time=00:01:04.12 bitrate=N/A speed=1.33x [hls @ 0x134fb80] Opening '/volume1/@appstore/jellyfin/var/data/transcodes/424bba50f72a938d29a3e55a84369ed321.ts' for writing frame= 1560 fps= 32 q=-1.0 Lsize=N/A time=00:01:04.91 bitrate=N/A speed=1.33x video:21179kB audio:3065kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown [libx264 @ 0x1350580] frame I:22 Avg QP:23.05 size: 79892 [libx264 @ 0x1350580] frame P:1538 Avg QP:25.50 size: 12958 [libx264 @ 0x1350580] mb I I16..4: 100.0% 0.0% 0.0% [libx264 @ 0x1350580] mb P I16..4: 12.4% 0.0% 0.0% P16..4: 12.1% 0.0% 0.0% 0.0% 0.0% skip:75.4% [libx264 @ 0x1350580] coded y,uvDC,uvAC intra: 16.8% 24.1% 9.4% inter: 4.9% 5.0% 0.7% [libx264 @ 0x1350580] i16 v,h,dc,p: 39% 31% 13% 17% [libx264 @ 0x1350580] i8c dc,h,v,p: 53% 27% 14% 6% [libx264 @ 0x1350580] kb/s:2666.44 ``` **Server System (please complete the following information):** - OS: Synology DSM 6.2.4-25556 (DS1817+) - Jellyfin Version: 10.8.9 - Hardware settings & device: None - Reverse proxy: No - Other hardware notes: Synology NAS using JellyFin from Synocommunity **Client System (please complete the following information):** - Device: Roku TV/Roku Stick - OS: Linux - Client: Roku TV/Jellyfin App - Browser (if Web client): None - Client and Browser Version: N/A Issue: After upgrading recently to 10.8.9-9 version of Jellyfin, I can no longer stream to Roku TV or Roku stick my video files that are encoded with Matroska. Player Buffers and fails with error "Error Retrieving Content" I installed Docker version per Jellyfin's wiki instructions and used version 10.8.8. My Matroska files play fine in this version. According to log I had version 10.8.5-8 on my NAS prior to update on 2/6/23 to 10.8.9-9. All my videos were good with that version. Something changed in version 10.8.9-9 to break these files. I have a work around to use the DLNA server to watch these at this time, They stream proper there in all versions. However, I cannot downgrade my Synology JellyFin package to a working version because I do not see this option.
OVERLORD added the bugregressionmedia playback labels 2026-02-07 01:02:57 +03:00
OVERLORD commented 2026-02-07 01:03:00 +03:00
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@dasgregor commented on GitHub (Feb 22, 2023):

RocketMan-FFmpeg.log

@dasgregor commented on GitHub (Feb 22, 2023): [RocketMan-FFmpeg.log](https://github.com/jellyfin/jellyfin/files/10805953/RocketMan-FFmpeg.log)
OVERLORD commented 2026-02-07 01:03:01 +03:00
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@mhdevop commented on GitHub (Mar 30, 2023):

I am having this issue as well with MKV but the odd thing is I'm not sure what's different between 2 MKV files of the same movie I'm been testing different encoding options. I'm not sure of the logic that JF uses to determine Mp4 vs. HLS containers. I looked at the recent code changes https://github.com/jellyfin/jellyfin/compare/v10.8.9...release-10.8.z#diff-bde118dfa6110f699ead01698c41be0bb9b4b7690a4a0adaf62ad0697ef61d69R776 and it does appear 2 "new" HLS sections of code were added in the most recent version but not sure if that's the cause or not. Here are 2 snippets of the JF FFMPEG.Remux Logs to show:

Sample MKV 1, streams fine without transcoding as JF FFMPEG seems to be using an MP4 container (just remux):

/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -fflags +genpts -f matroska,webm -i file:"/mnt/nasdrive/Media/av1test/ffmpegFinalCutFastDecode.mkv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -f mp4 -movflags frag_keyframe+empty_moov -y "/var/lib/jellyfin/transcodes/e6a8a015cb663a9ef4205a2b6f97a049.mp4"

Sample MKV 2, for some reason JF FFMPEG attempts to use "HLS" as a container which causes it to be a black screen but does play audio (this matches what @dasgregor posted above which has HLS in it. I just am not sure if it worked prior to this version or not):

/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -fflags +genpts -f matroska,webm -i file:"/mnt/nasdrive/Media/av1test/TheFinalCutMetaManual2.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/var/lib/jellyfin/transcodes/00bfce7a74091a3e5673106405c2c730%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/var/lib/jellyfin/transcodes/00bfce7a74091a3e5673106405c2c730.m3u8"

I can provide more info if needed but wanted to ensure I tracked this issue myself to see what happens. Thanks in advance!

@mhdevop commented on GitHub (Mar 30, 2023): I am having this issue as well with MKV but the odd thing is I'm not sure what's different between 2 MKV files of the same movie I'm been testing different encoding options. I'm not sure of the logic that JF uses to determine Mp4 vs. HLS containers. I looked at the recent code changes [https://github.com/jellyfin/jellyfin/compare/v10.8.9...release-10.8.z#diff-bde118dfa6110f699ead01698c41be0bb9b4b7690a4a0adaf62ad0697ef61d69R776](url) and it does appear 2 "new" HLS sections of code were added in the most recent version but not sure if that's the cause or not. Here are 2 snippets of the JF FFMPEG.Remux Logs to show: Sample MKV 1, streams fine without transcoding as JF FFMPEG seems to be using an MP4 container (just remux): `/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -fflags +genpts -f matroska,webm -i file:"/mnt/nasdrive/Media/av1test/ffmpegFinalCutFastDecode.mkv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -f mp4 -movflags frag_keyframe+empty_moov -y "/var/lib/jellyfin/transcodes/e6a8a015cb663a9ef4205a2b6f97a049.mp4"` Sample MKV 2, for some reason JF FFMPEG attempts to use "HLS" as a container which causes it to be a black screen but does play audio (this matches what @dasgregor posted above which has HLS in it. I just am not sure if it worked prior to this version or not): `/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -fflags +genpts -f matroska,webm -i file:"/mnt/nasdrive/Media/av1test/TheFinalCutMetaManual2.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/var/lib/jellyfin/transcodes/00bfce7a74091a3e5673106405c2c730%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/var/lib/jellyfin/transcodes/00bfce7a74091a3e5673106405c2c730.m3u8"` I can provide more info if needed but wanted to ensure I tracked this issue myself to see what happens. Thanks in advance!
OVERLORD commented 2026-02-07 01:03:03 +03:00
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@dasgregor commented on GitHub (Apr 3, 2023):

In doing other research and a request from another thread, I have found that if I use the Docker image for 10.8.9, everything appears to work properly watching these file formats. I still have an issue with the synocommunity package. Do you think an uninstall and reinstall may fix this? If I was to do that, would I have to set everything up as if it were a clean install?

@dasgregor commented on GitHub (Apr 3, 2023): In doing other research and a request from another thread, I have found that if I use the Docker image for 10.8.9, everything appears to work properly watching these file formats. I still have an issue with the synocommunity package. Do you think an uninstall and reinstall may fix this? If I was to do that, would I have to set everything up as if it were a clean install?
OVERLORD commented 2026-02-07 01:03:06 +03:00
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@dasgregor commented on GitHub (Apr 13, 2023):

FFmpeg upgraded on my Synology yesterday (4/11/23). It is the version from SynoCommunity. This fixed my Matroska playback. The only weirdness I am getting now is with the audio. If I don't choose an audio track that the Roku supports, it errors out immediately. Before, it would use the first usable track. This is easily worked around by choosing the supported audio track manually. So I feel the newest SynoCommunity package of Jellyfin was built with a version of FFmpeg that was not released yet.

@dasgregor commented on GitHub (Apr 13, 2023): FFmpeg upgraded on my Synology yesterday (4/11/23). It is the version from SynoCommunity. This fixed my Matroska playback. The only weirdness I am getting now is with the audio. If I don't choose an audio track that the Roku supports, it errors out immediately. Before, it would use the first usable track. This is easily worked around by choosing the supported audio track manually. So I feel the newest SynoCommunity package of Jellyfin was built with a version of FFmpeg that was not released yet.
OVERLORD commented 2026-02-07 01:03:06 +03:00
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@mhdevop commented on GitHub (Apr 25, 2023):

New version released yesterday that might have fixed related issues. In my case subtitles were the issue. I used ffmpeg to disable subtitles being on by default which allowed for direct play without transcoding. I also learned to use srt type subtitles instead of pgs if you want to direct play else transcoding happens which I didn’t want as it reduces quality. I think I’m all set….for now

@mhdevop commented on GitHub (Apr 25, 2023): New version released yesterday that might have fixed related issues. In my case subtitles were the issue. I used ffmpeg to disable subtitles being on by default which allowed for direct play without transcoding. I also learned to use srt type subtitles instead of pgs if you want to direct play else transcoding happens which I didn’t want as it reduces quality. I think I’m all set….for now
OVERLORD commented 2026-02-07 01:03:08 +03:00
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@felix920506 commented on GitHub (Feb 19, 2025):

Is this still an issue?

@felix920506 commented on GitHub (Feb 19, 2025): Is this still an issue?
OVERLORD commented 2026-02-07 01:03:09 +03:00
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@dasgregor commented on GitHub (Feb 19, 2025):

Is this still an issue?

I believe so. Thank you.

@dasgregor commented on GitHub (Feb 19, 2025): > Is this still an issue? I believe so. Thank you.
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