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[Issue]: Player Error Encountered attempting to play UHD content #4527
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Originally created by @npawelek on GitHub (Jan 16, 2023).
Some UHD content plays, but others won't. Here's an example of a file that fails to play on the Android Jellyfin app with a generic "Player Error Encountered... Will re-try" message. The same file direct plays video on iOS and Firefox.
Media Info of the file
Logs
FFmpeg Logs
No ffmpeg logs were generated at the same timestamp as above.
Stats for Nerds Screenshots
Not available.
Server System (please complete the following information):
5.14.0-1052-oemkernel)Client System (please complete the following information):
@jellyfin-bot commented on GitHub (May 19, 2023):
This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.