Slow collections browsing #4523

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opened 2026-02-07 00:54:37 +03:00 by OVERLORD · 13 comments
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Originally created by @Liquoriced on GitHub (Jan 14, 2023).

Please describe your bug

Accessing movie collections takes 20 seconds (see log).
Deleting collections and uninstalling and reinstalling collections plugin doesn't fix the issue.

To Reproduce
Access Media Library via dashboard
Click on 'Movies'
Click on 'Collections' tab
Collections pop-up in about 20 seconds

Expected behavior
Simply displaying the previously-saved movie collections should not introduce a dramatic slowdown when accessing it.

Jellyfin Version

10.8.0

if other:

No response

Environment

OS: Linux
    Virtualization: Docker
    Clients: Browser
    Browser: Firefox 86
    Jellyfin Version: 10.8.8
    Playback: Direct Play
    Installed Plugins: TMDB Box Sets
    Reverse Proxy:none
    Storage: local NAS

Jellyfin logs

LOG
[2023-01-14 12:45:20.707 +00:00] [WRN] [29] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.50.245:8096/Users/f0d28b45a3284512a2aecaadae100aba/Items?SortBy=SortName&SortOrder=Ascending&IncludeItemTypes=BoxSet&Recursive=true&Fields=PrimaryImageAspectRatio%2CSortName&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb&StartIndex=0&Limit=100&ParentId=f137a2dd21bbc1b99aa5c0f6bf02a805" to "172.17.0.1" in 0:00:18.1022623 with Status Code 200

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @Liquoriced on GitHub (Jan 14, 2023). ### Please describe your bug Accessing movie collections takes 20 seconds (see log). Deleting collections and uninstalling and reinstalling collections plugin doesn't fix the issue. To Reproduce Access Media Library via dashboard Click on 'Movies' Click on 'Collections' tab Collections pop-up in about **20 seconds** Expected behavior Simply displaying the previously-saved movie collections should not introduce a dramatic slowdown when accessing it. ### Jellyfin Version 10.8.0 ### if other: _No response_ ### Environment ```markdown OS: Linux Virtualization: Docker Clients: Browser Browser: Firefox 86 Jellyfin Version: 10.8.8 Playback: Direct Play Installed Plugins: TMDB Box Sets Reverse Proxy:none Storage: local NAS ``` ### Jellyfin logs ```shell LOG [2023-01-14 12:45:20.707 +00:00] [WRN] [29] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.50.245:8096/Users/f0d28b45a3284512a2aecaadae100aba/Items?SortBy=SortName&SortOrder=Ascending&IncludeItemTypes=BoxSet&Recursive=true&Fields=PrimaryImageAspectRatio%2CSortName&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb&StartIndex=0&Limit=100&ParentId=f137a2dd21bbc1b99aa5c0f6bf02a805" to "172.17.0.1" in 0:00:18.1022623 with Status Code 200 ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
OVERLORD added the bugstale labels 2026-02-07 00:54:37 +03:00
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@sirjmann92 commented on GitHub (Feb 19, 2023):

Same issue with Jellyfin 10.8.9 (Docker/Synology DSM) and TMDb Box Sets plugin version 10.0.0.0

Server: jellyfin
Version: 10.8.9
Operating System: Linux
Architecture: X64

@sirjmann92 commented on GitHub (Feb 19, 2023): Same issue with Jellyfin 10.8.9 (Docker/Synology DSM) and TMDb Box Sets plugin version 10.0.0.0 Server: jellyfin Version: 10.8.9 Operating System: Linux Architecture: X64
Author
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@anym001 commented on GitHub (Mar 27, 2023):

Same issue here.
I am using Jellyfin on my Unraid Server with TMDb Box Sets plugin version 10.0.0.0

Server: f59357331119
Version: 10.8.9
Operating System: Linux
Architecture: X64

@anym001 commented on GitHub (Mar 27, 2023): Same issue here. I am using Jellyfin on my Unraid Server with TMDb Box Sets plugin version 10.0.0.0 Server: f59357331119 Version: 10.8.9 Operating System: Linux Architecture: X64
Author
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@Liquoriced commented on GitHub (Mar 29, 2023):

Additionally, while the slow browsing bug was temporarily resolved by changing one setting in the past (see issue #5424 - "Collections affect library browsing "), the fix of changing the way collections are handled (see pull request #5808 - "Optimize the way items are grouped into collections ") made it so the solution of changing the setting no longer improved the browsing experience.

In other words, for some of us, collections are still fairly broken.

@Liquoriced commented on GitHub (Mar 29, 2023): Additionally, while the slow browsing bug was temporarily resolved by changing one setting in the past (see issue #5424 - "Collections affect library browsing "), the fix of changing the way collections are handled (see pull request #5808 - "Optimize the way items are grouped into collections ") made it so the solution of changing the setting no longer improved the browsing experience. In other words, for some of us, collections are still fairly broken.
Author
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@jellyfin-bot commented on GitHub (Jul 28, 2023):

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

@jellyfin-bot commented on GitHub (Jul 28, 2023): This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments. If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label. This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on [Matrix or Social Media](https://docs.jellyfin.org/general/getting-help.html).
Author
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@Liquoriced commented on GitHub (Aug 10, 2023):

This is issue is still ongoing and it still hasn't been fixed.

@Liquoriced commented on GitHub (Aug 10, 2023): This is issue is still ongoing and it still hasn't been fixed.
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@srcrist commented on GitHub (Oct 7, 2023):

This issue may possibly be closed by https://github.com/jellyfin/jellyfin/pull/9643, but these symptoms can also be caused by slow storage. Is anyone using SSD storage for their data blob experiencing this issue?

@srcrist commented on GitHub (Oct 7, 2023): This issue may possibly be closed by https://github.com/jellyfin/jellyfin/pull/9643, but these symptoms can also be caused by slow storage. Is anyone using SSD storage for their data blob experiencing this issue?
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Owner

@anym001 commented on GitHub (Oct 7, 2023):

I am using Jellyfin version 10.8.11 and unfortunately no improvement. The loading times are still extremely long. For info, I use a Nvme ssd. Speed should therefore be no problem on the hardware side.

@anym001 commented on GitHub (Oct 7, 2023): I am using Jellyfin version 10.8.11 and unfortunately no improvement. The loading times are still extremely long. For info, I use a Nvme ssd. Speed should therefore be no problem on the hardware side.
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@srcrist commented on GitHub (Oct 7, 2023):

If you are using docker, the previously mentioned PR may fix the issue. It is not in 10.8.11. It will be in 10.9.

@srcrist commented on GitHub (Oct 7, 2023): If you are using docker, the previously mentioned PR may fix the issue. It is not in 10.8.11. It will be in 10.9.
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@Liquoriced commented on GitHub (Oct 13, 2023):

I

This issue may possibly be closed by #9643, but these symptoms can also be caused by slow storage. Is anyone using SSD storage for their data blob experiencing this issue?

I'm not using SSD, but I'm 100% sure that's not the culprit: as mentioned in my previous comment above (Mar 29), the issue temporarily went away once when changing an option made it so that collections were loaded instantly for me (which I assume is the intended behavior). No other settings were changed, and collections browsing was flawless.

I can't wait to test version 10.9, whenever that will come.

@Liquoriced commented on GitHub (Oct 13, 2023): I > This issue may possibly be closed by #9643, but these symptoms can also be caused by slow storage. Is anyone using SSD storage for their data blob experiencing this issue? I'm not using SSD, but I'm 100% sure that's not the culprit: as mentioned in my previous comment above (Mar 29), the issue temporarily went away once when changing an option made it so that collections were loaded **instantly** for me (which I assume is the intended behavior). No other settings were changed, and collections browsing was flawless. I can't wait to test version 10.9, whenever that will come.
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@jellyfin-bot commented on GitHub (Feb 11, 2024):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Feb 11, 2024): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
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@anym001 commented on GitHub (Feb 11, 2024):

I recently tidied up my libraries a bit and deleted my music collection from Jellyfin, among other things.
I noticed that the movie collections are now opened again instantly after I deleted manually created music playlists.

Could there be a connection here?

Jellyfin Version: 10.8.13

@anym001 commented on GitHub (Feb 11, 2024): I recently tidied up my libraries a bit and deleted my music collection from Jellyfin, among other things. I noticed that the movie collections are now opened again instantly after I deleted manually created music playlists. Could there be a connection here? Jellyfin Version: 10.8.13
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@sevenrats commented on GitHub (Feb 11, 2024):

I'm not using SSD, but I'm 100% sure that's not the culprit: as mentioned in my previous comment above (Mar 29), the issue temporarily went away once when changing an option made it so that collections were loaded instantly for me (which I

ok so what was the setting?

@sevenrats commented on GitHub (Feb 11, 2024): > I'm not using SSD, but I'm 100% sure that's not the culprit: as mentioned in my previous comment above (Mar 29), the issue temporarily went away once when changing an option made it so that collections were loaded **instantly** for me (which I ok so what was the setting?
Author
Owner

@sevenrats commented on GitHub (Feb 11, 2024):

fixed in unstable pending release. If you have this issue on 10.9, please open a new report.

@sevenrats commented on GitHub (Feb 11, 2024): fixed in unstable pending release. If you have this issue on 10.9, please open a new report.
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Reference: starred/jellyfin#4523