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Low Power HEVC causes Transcode to ExoPlayer to fail within FireTV App #4491
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Originally created by @Markusvanhode on GitHub (Jan 8, 2023).
Reproduce
Set Low Power HEVC Transode within Jellyfin Server
Limit FireTV App Bandwith to 10mbit
Set Auto Choose Player
Media Playback Fails
How to Avoid: Choose libvlc als Player
Media Info of the file
General
Unique ID : 1068428796493552588917904688170499036 (0xCDC59B5230D4BAF374591B4BC17BDC)
Complete name : W:\Fehler\Filme\XXX.S01E02.German.DL.HDR.2160p.WEB.h265-W4K\XXXs01e02.german.dl.hdr.2160p.web.h265-w4k.mkv
Format : Matroska
Format version : Version 4
File size : 5.91 GiB
Duration : 53 min 35 s
Overall bit rate : 15.8 Mb/s
Encoded date : UTC 2023-01-06 01:39:51
Writing application : mkvmerge v51.0.0 ('I Wish') 64-bit
Writing library : libebml v1.4.0 + libmatroska v1.6.2
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@Main
HDR format : SMPTE ST 2094 App 4, Version 1, HDR10+ Profile B compatible
Codec ID : V_MPEGH/ISO/HEVC
Duration : 53 min 35 s
Bit rate : 14.5 Mb/s
Width : 3 840 pixels
Height : 1 920 pixels
Display aspect ratio : 2.000
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.079
Stream size : 5.42 GiB (92%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primar : Display P3
Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 811 cd/m2
Maximum Frame-Average Light Le : 193 cd/m2
Audio #1
ID : 2
Format : E-AC-3
Format/Info : Enhanced AC-3
Commercial name : Dolby Digital Plus
Codec ID : A_EAC3
Duration : 53 min 35 s
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 245 MiB (4%)
Language : German
Service kind : Complete Main
Default : Yes
Forced : No
Audio #2
ID : 3
Format : E-AC-3
Format/Info : Enhanced AC-3
Commercial name : Dolby Digital Plus
Codec ID : A_EAC3
Duration : 53 min 35 s
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 245 MiB (4%)
Language : English
Service kind : Complete Main
Default : No
Forced : No
Text #1
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 27 min 13 s
Bit rate : 0 b/s
Frame rate : 0.003 FPS
Count of elements : 5
Stream size : 130 Bytes (0%)
Title : Deutsch forced narrative
Language : German
Default : Yes
Forced : Yes
Text #2
ID : 5
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 52 min 26 s
Bit rate : 51 b/s
Frame rate : 0.159 FPS
Count of elements : 501
Stream size : 19.6 KiB (0%)
Title : Deutsch
Language : German
Default : No
Forced : No
Text #3
ID : 6
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 51 min 31 s
Bit rate : 61 b/s
Frame rate : 0.238 FPS
Count of elements : 735
Stream size : 23.4 KiB (0%)
Title : English [CC]
Language : English
Default : No
Forced : No
Logs
none
FFmpeg Logs
/videos/b141f9f2-a1f1-dba9-87eb-1a1e3a177687/hls1/main/0.ts
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Dolby Digital\u002B - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"eac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"Englisch - Dolby Digital\u002B - 5.1","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"ger","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Deutsch forced narrative","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefiniert","LocalizedDefault":"Standard","LocalizedForced":"Erzwungen","LocalizedExternal":"Extern","DisplayTitle":"Deutsch forced narrative - Ger - Standard - Erzwungen - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":true,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"ger","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Deutsch","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefiniert","LocalizedDefault":"Standard","LocalizedForced":"Erzwungen","LocalizedExternal":"Extern","DisplayTitle":"Deutsch - Ger - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"English [CC]","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefiniert","LocalizedDefault":"Standard","LocalizedForced":"Erzwungen","LocalizedExternal":"Extern","DisplayTitle":"English [CC] - Englisch - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":5,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":17084293,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":null,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}
ffmpeg -analyzeduration 200M -init_hw_device d3d11va=dx11:,vendor=0x8086 -init_hw_device qsv=qs@dx11 -init_hw_device opencl=ocl@dx11 -filter_hw_device qs -hwaccel d3d11va -hwaccel_output_format d3d11 -threads 3 -autorotate 0 -i file:"D:\Serien\Series Name\Season 1\XXX.S01E05.German.DL.HDR.2160p.WEB.h265-W4K\XXX.s01e05.german.dl.hdr.2160p.web.h265-w4k.mkv" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 hevc_qsv -tag:v:0 hvc1 -low_power 1 -preset medium -b:v 9360000 -maxrate 9360000 -bufsize 18720000 -profile:v:0 main -level 50 -g:v:0 75 -keyint_min:v:0 75 -vf "setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,hwmap=derive_device=qsv,scale_qsv=w=1920:h=960,hwmap=derive_device=opencl,tonemap_opencl=format=nv12:p=bt709:t=bt709:m=bt709:tonemap=clip:peak=100:desat=0,hwmap=derive_device=qsv:reverse=1,format=qsv" -codec:a:0 ac3 -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "B:\Transcodes\e6fc01d25c1b8cf7c30ccbc0539f1edd%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "B:\Transcodes\e6fc01d25c1b8cf7c30ccbc0539f1edd.m3u8"
ffmpeg version 5.1.2-Jellyfin Copyright (c) 2000-2022 the FFmpeg developers
built with gcc 10-win32 (GCC) 20220324
configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-libs='-lfftw3f -lstdc++' --extra-cflags=-DCHROMAPRINT_NODLL --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 57. 28.100 / 57. 28.100
libavcodec 59. 37.100 / 59. 37.100
libavformat 59. 27.100 / 59. 27.100
libavdevice 59. 7.100 / 59. 7.100
libavfilter 8. 44.100 / 8. 44.100
libswscale 6. 7.100 / 6. 7.100
libswresample 4. 7.100 / 4. 7.100
libpostproc 56. 6.100 / 56. 6.100
[AVHWDeviceContext @ 00000000006bb2c0] Using device 8086:3e92 (Intel(R) UHD Graphics 630).
Input #0, matroska,webm, from 'file:D:\Serien\Series Name\Season 1\XXX.S01E05.German.DL.HDR.2160p.WEB.h265-W4K\XXX.s01e05.german.dl.hdr.2160p.web.h265-w4k.mkv':
Metadata:
encoder : libebml v1.4.0 + libmatroska v1.6.2
creation_time : 2023-01-06T01:43:50.000000Z
Duration: 00:54:39.36, start: 0.000000, bitrate: 15804 kb/s
Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1920 [SAR 1:1 DAR 2:1], 25 fps, 25 tbr, 1k tbn (default)
Metadata:
BPS-eng : 14521938
DURATION-eng : 00:54:39.280000000
NUMBER_OF_FRAMES-eng: 81982
NUMBER_OF_BYTES-eng: 5952687915
_STATISTICS_WRITING_APP-eng: mkvmerge v51.0.0 ('I Wish') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2023-01-06 01:43:50
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(ger): Audio: eac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Metadata:
BPS-eng : 640000
DURATION-eng : 00:54:39.360000000
NUMBER_OF_FRAMES-eng: 102480
NUMBER_OF_BYTES-eng: 262348800
_STATISTICS_WRITING_APP-eng: mkvmerge v51.0.0 ('I Wish') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2023-01-06 01:43:50
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(eng): Audio: eac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
Metadata:
BPS-eng : 640000
DURATION-eng : 00:54:39.296000000
NUMBER_OF_FRAMES-eng: 102478
NUMBER_OF_BYTES-eng: 262343680
_STATISTICS_WRITING_APP-eng: mkvmerge v51.0.0 ('I Wish') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2023-01-06 01:43:50
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(ger): Subtitle: subrip (default) (forced)
Metadata:
title : Deutsch forced narrative
BPS-eng : 1
DURATION-eng : 00:37:09.120000000
NUMBER_OF_FRAMES-eng: 13
NUMBER_OF_BYTES-eng: 425
_STATISTICS_WRITING_APP-eng: mkvmerge v51.0.0 ('I Wish') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2023-01-06 01:43:50
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:4(ger): Subtitle: subrip
Metadata:
title : Deutsch
BPS-eng : 56
DURATION-eng : 00:53:19.920000000
NUMBER_OF_FRAMES-eng: 604
NUMBER_OF_BYTES-eng: 22435
_STATISTICS_WRITING_APP-eng: mkvmerge v51.0.0 ('I Wish') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2023-01-06 01:43:50
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(eng): Subtitle: subrip
Metadata:
title : English [CC]
BPS-eng : 64
DURATION-eng : 00:52:41.440000000
NUMBER_OF_FRAMES-eng: 744
NUMBER_OF_BYTES-eng: 25314
_STATISTICS_WRITING_APP-eng: mkvmerge v51.0.0 ('I Wish') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2023-01-06 01:43:50
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
Stream #0:0 -> #0:0 (hevc (native) -> hevc (hevc_qsv))
Stream #0:1 -> #0:1 (eac3 (native) -> ac3 (native))
Press [q] to stop, [?] for help
[hevc_qsv @ 0000000000746f80] some encoding parameters are not supported by the QSV runtime. Please double check the input parameters.
Error initializing output stream 0:0 -- Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
Conversion failed!
Stats for Nerds Screenshots
Server System (please complete the following information):
Client System (please complete the following information):
@Markusvanhode commented on GitHub (Jan 8, 2023):
No Low Power HEVC Encode Support for CPUs lower then Intel 11th Gen
@jellyfin-bot commented on GitHub (May 9, 2023):
This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.
@abathellier commented on GitHub (Jul 16, 2023):
I have the same error with low power HEVC transcode on a fire stick 4K.