[Issue]: DLNA server ignores profile and always transcodes HEVC #4061

Closed
opened 2026-02-07 00:21:05 +03:00 by OVERLORD · 1 comment
Owner

Originally created by @gerbik on GitHub (Jul 26, 2022).

Please describe your bug

My TV can decode HEVC but Jellyfin DLNA server always chooses to transcode HEVC, regardless of what I specify in the profile
Always seeing "PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported"

Custom Profile /etc/jellyfin/dlna/user/Panasonic GX800.xml
...<DirectPlayProfile container="mkv" audioCodec="aac,ac3,dca,mp3,mp2,pcm" videoCodec="h264,h265,hevc,mpeg2video" type="Video" />...

using latest Jellyfin build from repo.jellyfin.org (10.8.1-1) on Ubuntu 20.04.4 LTS

Jellyfin Version

Other

if other:

10.8.1-1

Environment

- OS: Ubuntu 20.04.4 LTS
- Virtualization:
- Clients: Panasonic TX-50GX820e (DLNA)
- Browser:
- FFmpeg Version:
- Playback Method: 
- Hardware Acceleration: none
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:

Jellyfin logs

[2022-07-26 18:11:50.502 +02:00] [INF] StreamBuilder.BuildVideoItem( Profile="Panasonic GX800", Path="/red/test/Back.to.the.Future.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported ) "media:/videos/b2faa026-ec57-fac5-268d-050ce9b9c921/stream.ts?MediaSourceId=b2faa026ec57fac5268d050ce9b9c921&VideoCodec=h264&AudioCodec=ac3&AudioStreamIndex=1&VideoBitrate=135786740&AudioBitrate=4213260&MaxFramerate=23.976025&MaxWidth=1920&MaxHeight=1080&api_key=<token>&SubtitleMethod=Encode&RequireAvc=false&Tag=31fee31bc977c6dad60ad698c4f286db&hevc-level=153&hevc-videobitdepth=10&hevc-profile=main10&h264-videobitdepth=8&TranscodeReasons=VideoCodecNotSupported"

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @gerbik on GitHub (Jul 26, 2022). ### Please describe your bug My TV can decode HEVC but Jellyfin DLNA server always chooses to transcode HEVC, regardless of what I specify in the profile Always seeing "PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported" Custom Profile /etc/jellyfin/dlna/user/Panasonic GX800.xml `...<DirectPlayProfile container="mkv" audioCodec="aac,ac3,dca,mp3,mp2,pcm" videoCodec="h264,h265,hevc,mpeg2video" type="Video" />...` using latest Jellyfin build from repo.jellyfin.org (10.8.1-1) on Ubuntu 20.04.4 LTS ### Jellyfin Version Other ### if other: 10.8.1-1 ### Environment ```markdown - OS: Ubuntu 20.04.4 LTS - Virtualization: - Clients: Panasonic TX-50GX820e (DLNA) - Browser: - FFmpeg Version: - Playback Method: - Hardware Acceleration: none - Plugins: - Reverse Proxy: - Base URL: - Networking: - Storage: ``` ### Jellyfin logs ```shell [2022-07-26 18:11:50.502 +02:00] [INF] StreamBuilder.BuildVideoItem( Profile="Panasonic GX800", Path="/red/test/Back.to.the.Future.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported ) "media:/videos/b2faa026-ec57-fac5-268d-050ce9b9c921/stream.ts?MediaSourceId=b2faa026ec57fac5268d050ce9b9c921&VideoCodec=h264&AudioCodec=ac3&AudioStreamIndex=1&VideoBitrate=135786740&AudioBitrate=4213260&MaxFramerate=23.976025&MaxWidth=1920&MaxHeight=1080&api_key=<token>&SubtitleMethod=Encode&RequireAvc=false&Tag=31fee31bc977c6dad60ad698c4f286db&hevc-level=153&hevc-videobitdepth=10&hevc-profile=main10&h264-videobitdepth=8&TranscodeReasons=VideoCodecNotSupported" ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
OVERLORD added the bugstale labels 2026-02-07 00:21:05 +03:00
Author
Owner

@jellyfin-bot commented on GitHub (Nov 24, 2022):

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

@jellyfin-bot commented on GitHub (Nov 24, 2022): This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments. If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label. This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on [Matrix or Social Media](https://docs.jellyfin.org/general/getting-help.html).
Sign in to join this conversation.
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: starred/jellyfin#4061