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Thumbnails and video coding information are not displayed on Ubuntu #3607

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opened 2026-02-06 23:37:50 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-06 23:37:50 +03:00
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Originally created by @as564335sa on GitHub (Feb 18, 2022).

Please describe your bug

Hi,
I found that thumbnails and video coding information are not displayed on linux,But it works well on windows;
this the pictures

err
this is linux,a normal video should display thumbnails and encoded information, but not.
QQ截图20220218095014

windows is ok.what's wrong?

Jellyfin Version

10.7.7

if other:

No response

Environment

- OS:linuxmint 20.3
- Virtualization:
- Clients:jellyfin media player
- Browser:edge
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:

Jellyfin logs

No response

FFmpeg logs

No response

Please attach any browser or client logs here

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Please attach any screenshots here

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @as564335sa on GitHub (Feb 18, 2022). ### Please describe your bug Hi, I found that thumbnails and video coding information are not displayed on linux,But it works well on windows; this the pictures ![err](https://user-images.githubusercontent.com/35949162/154601644-abbe0242-5dca-4e43-97af-177996df3359.jpg) this is linux,a normal video should display thumbnails and encoded information, but not. ![QQ截图20220218095014](https://user-images.githubusercontent.com/35949162/154602241-fe64438d-6120-4901-a6f1-59687af31791.jpg) windows is ok.what's wrong? ### Jellyfin Version 10.7.7 ### if other: _No response_ ### Environment ```markdown - OS:linuxmint 20.3 - Virtualization: - Clients:jellyfin media player - Browser:edge - FFmpeg Version: - Playback Method: - Hardware Acceleration: - Plugins: - Reverse Proxy: - Base URL: - Networking: - Storage: ``` ### Jellyfin logs _No response_ ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
OVERLORD added the bug label 2026-02-06 23:37:50 +03:00
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Reference: starred/jellyfin#3607
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