Fail to Identify media, even search with correct IMDb Id #3333

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opened 2026-02-06 23:09:07 +03:00 by OVERLORD · 7 comments
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Originally created by @david-ng-hk on GitHub (Oct 22, 2021).

I am on the latest Jellyfin v10.7.7
Install on debian.

here is how to test.

  1. in your anime media folder, create a folder name: The Legend of Zelda (1989)
  2. inside that folder, create a empty file name: The Legend of Zelda - Ep. 01 - The Ringer (480p - DVDRip).mp4
  3. go back to Jellyfin -> login as Admin -> Dashboard -> Librarys -> search the anime media folder.
  4. go back to front end web UI, you will see a new anime has been added, but it is not The Legend of Zelda (1989) , it is the "Hell Teacher Nube: Summer Holiday (1997)".
  5. click into the "Hell Teacher Nube: Summer Holiday (1997)", on the top right -> 3 dot -> Identify -> in the "IMDb Id:" field, type tt0832330 , and click search, it successfully found the "The Legend of Zelda (1989)" -> tick "Replace existing images" -> click ok.
  6. after few minutes, it return, but seems all field are still showing the old "Hell Teacher Nube: Summer Holiday (1997)" infomation, only the background and top banner image is updated.
Originally created by @david-ng-hk on GitHub (Oct 22, 2021). I am on the latest Jellyfin v10.7.7 Install on debian. here is how to test. 1. in your anime media folder, create a folder name: The Legend of Zelda (1989) 2. inside that folder, create a empty file name: The Legend of Zelda - Ep. 01 - The Ringer (480p - DVDRip).mp4 3. go back to Jellyfin -> login as Admin -> Dashboard -> Librarys -> search the anime media folder. 4. go back to front end web UI, you will see a new anime has been added, but it is not The Legend of Zelda (1989) , it is the "Hell Teacher Nube: Summer Holiday (1997)". 5. click into the "Hell Teacher Nube: Summer Holiday (1997)", on the top right -> 3 dot -> Identify -> in the "IMDb Id:" field, type tt0832330 , and click search, it successfully found the "The Legend of Zelda (1989)" -> tick "Replace existing images" -> click ok. 6. after few minutes, it return, but seems all field are still showing the old "Hell Teacher Nube: Summer Holiday (1997)" infomation, only the background and top banner image is updated.
OVERLORD added the bug label 2026-02-06 23:09:07 +03:00
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@rangitoto72 commented on GitHub (Oct 23, 2021):

Version: 10.7.7
Operating System: Windows
Architecture: X64

Here is another example under TV series:
Tv series called "The Walkers"

Jellfin says it is "The Parkers"

Attempt 1:
Click Identify: Enter the id "397699" into TVDB field , it finds the correct title for the Walkers, it shows the correct image for The Walkers, select update with image. Then Jellyfin spins around and does what it has to do, No changes to Media Library in Jellyfin,
Still stays the same "The Parkers"

but when you look in Jellyfin Logs
[2021-10-23 17:16:11.252 +01:00] [INF] [23] Jellyfin.Api.Controllers.ItemLookupController: Setting provider id's to item 3609cb7c-2ff0-1352-0a27-4d8f82aa55fa-"The Parkers": "{"Tvdb":"397699"}"

Attempt 2:
Click Identify: Enter "The Walkers" into title name, Enter the id "397699" into TVDB field , it shows a list of titles to select from, select "The Walkers", it then shows the image for The Walkers with an option to update images, select update with image. Then Jellyfin spins around and does what it has to do, No changes to Media Library in Jellyfin,
Still stays the same "The Parkers"

but when you look in Jellyfin Logs
Setting provider id's to item 3609cb7c-2ff0-1352-0a27-4d8f82aa55fa-"The Parkers": "{"Tvdb":"397699"}"

So Jellyfin is ignoring what you enter, and deciding to put what it likes too.

Note
Folder name: The Walkers
File name: The Walkers S01E01

Note2> Have also tried the following
Folder name: The Walkers
File name: The Walkers (2020) S01E01

@rangitoto72 commented on GitHub (Oct 23, 2021): Version: 10.7.7 Operating System: Windows Architecture: X64 Here is another example under TV series: Tv series called "The Walkers" Jellfin says it is "The Parkers" Attempt 1: Click Identify: Enter the id "397699" into TVDB field , it finds the correct title for the Walkers, it shows the correct image for The Walkers, select update with image. Then Jellyfin spins around and does what it has to do, No changes to Media Library in Jellyfin, Still stays the same "The Parkers" but when you look in Jellyfin Logs [2021-10-23 17:16:11.252 +01:00] [INF] [23] Jellyfin.Api.Controllers.ItemLookupController: Setting provider id's to item 3609cb7c-2ff0-1352-0a27-4d8f82aa55fa-"The Parkers": "{\"Tvdb\":\"397699\"}" Attempt 2: Click Identify: Enter "The Walkers" into title name, Enter the id "397699" into TVDB field , it shows a list of titles to select from, select "The Walkers", it then shows the image for The Walkers with an option to update images, select update with image. Then Jellyfin spins around and does what it has to do, No changes to Media Library in Jellyfin, Still stays the same "The Parkers" but when you look in Jellyfin Logs Setting provider id's to item 3609cb7c-2ff0-1352-0a27-4d8f82aa55fa-"The Parkers": "{\"Tvdb\":\"397699\"}" So Jellyfin is ignoring what you enter, and deciding to put what it likes too. Note Folder name: The Walkers File name: The Walkers S01E01 Note2> Have also tried the following Folder name: The Walkers File name: The Walkers (2020) S01E01
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@Earl0fPudding commented on GitHub (Oct 24, 2021):

Version: 10.7.7
Operating System: Linux Debian 11
Architecture: X64

I have a similar problem. I added the anime "Monster" from 2004 into my library and Jellyfin automatically identified it as the show "Monster Farm". I then identified it as "Monster" from 2004 manually. After that, the episode description and show description was changed correctly, but the images of the cover stayed the same and also the name of the seasons.
Problems like this happen to me a lot. Another example would be adding "Fullmetal Alchemist (2003)" and it get's identified as "Fullmetal Alchemist Brotherhood", after identifying it myself the episode titles change but the cover art didn't change.
Restarting or deleting the cache folder doesn't help.

Edit: maybe this problem already has been fixed in https://github.com/jellyfin/jellyfin/pull/6531 or https://github.com/jellyfin/jellyfin/pull/5806?

@Earl0fPudding commented on GitHub (Oct 24, 2021): Version: 10.7.7 Operating System: Linux Debian 11 Architecture: X64 I have a similar problem. I added the anime "Monster" from 2004 into my library and Jellyfin automatically identified it as the show "Monster Farm". I then identified it as "Monster" from 2004 manually. After that, the episode description and show description was changed correctly, but the images of the cover stayed the same and also the name of the seasons. Problems like this happen to me a lot. Another example would be adding "Fullmetal Alchemist (2003)" and it get's identified as "Fullmetal Alchemist Brotherhood", after identifying it myself the episode titles change but the cover art didn't change. Restarting or deleting the cache folder doesn't help. Edit: maybe this problem already has been fixed in https://github.com/jellyfin/jellyfin/pull/6531 or https://github.com/jellyfin/jellyfin/pull/5806?
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@FibreFoX commented on GitHub (Jan 26, 2022):

Still an issue with 10.7.7, will wait for 10.8 release to report examples/logs. Feels like when having multiple information sources active, that some hardcoded order is used, and when the first one has anything, this takes precedence to the manual one.

@FibreFoX commented on GitHub (Jan 26, 2022): Still an issue with 10.7.7, will wait for 10.8 release to report examples/logs. Feels like when having multiple information sources active, that some hardcoded order is used, and when the first one has anything, this takes precedence to the manual one.
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@1337joe commented on GitHub (Feb 16, 2022):

#7078 should have fixed lingering metadata and images from mis-identification.

I'm not seeing the described behavior, but without the list of active plugins/metadata providers I can't be sure I'm testing against what was broken. Please do test it again on 10.8

@1337joe commented on GitHub (Feb 16, 2022): #7078 should have fixed lingering metadata and images from mis-identification. I'm not seeing the described behavior, but without the list of active plugins/metadata providers I can't be sure I'm testing against what was broken. Please do test it again on 10.8
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@jellyfin-bot commented on GitHub (Oct 6, 2023):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Oct 6, 2023): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
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@felix920506 commented on GitHub (Oct 16, 2023):

I have just tested this on master. I could not reproduce this issue using the IMDb ID you provided in the report.

@felix920506 commented on GitHub (Oct 16, 2023): I have just tested this on master. I could not reproduce this issue using the IMDb ID you provided in the report.
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@srcrist commented on GitHub (Oct 19, 2023):

Closing this issue as presently fixed per comments. Most metadata matching issues are a matter of provider configuration. If anyone is still experiencing matching issues, please visit our support communities on the forums or the Matrix/Discord server for assistance.

@srcrist commented on GitHub (Oct 19, 2023): Closing this issue as presently fixed per comments. Most metadata matching issues are a matter of provider configuration. If anyone is still experiencing matching issues, please visit our support communities on the forums or the Matrix/Discord server for assistance.
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Reference: starred/jellyfin#3333