Can't display files in Chinese #2929

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opened 2026-02-06 22:35:17 +03:00 by OVERLORD · 4 comments
Owner

Originally created by @pochacho99 on GitHub (Apr 13, 2021).

Describe the bug
Movie file name is in Chinese and displays properly in OS, but when scanned by Jellyfin, it shows up as mixed symbols.

System (please complete the following information):

  • OS: Windows
  • Clients: Any
  • Browser: Any
  • Jellyfin Version: 10.7.2 Windows
  • Storage: NAS

To Reproduce
Scan movie folder

Expected behavior

Jellyfin
Screenshots

Additional context
Plex on the same server scans the file correctly. Windows shows the file name correctly in Chinese

Originally created by @pochacho99 on GitHub (Apr 13, 2021). **Describe the bug** Movie file name is in Chinese and displays properly in OS, but when scanned by Jellyfin, it shows up as mixed symbols. **System (please complete the following information):** - OS: Windows - Clients: Any - Browser: Any - Jellyfin Version: 10.7.2 Windows - Storage: NAS **To Reproduce** Scan movie folder **Expected behavior** <!-- A clear and concise description of what you expected to happen. --> ![Jellyfin](https://user-images.githubusercontent.com/39760089/114525484-b7e24500-9c78-11eb-8f3b-2630fcf9d58d.png) **Screenshots** <!-- If applicable, add screenshots to help explain your problem. --> **Additional context** Plex on the same server scans the file correctly. Windows shows the file name correctly in Chinese
OVERLORD added the bug label 2026-02-06 22:35:17 +03:00
Author
Owner

@BaronGreenback commented on GitHub (Apr 15, 2021):

Could you post the name of the file so i've got the characters to use for testing please?

@BaronGreenback commented on GitHub (Apr 15, 2021): Could you post the name of the file so i've got the characters to use for testing please?
Author
Owner

@pochacho99 commented on GitHub (Apr 15, 2021):

The folder has about 20 files with Chinese names. Plex can pick them up all fine, and i can see them named correctly in File Explorer. Unfortunately Jellyfin does not give me any indication which file it is pointing to, just some mixed symbols. Here are some examples of the file names i have just copied from File Explorer so hopefully they keep the same encoding, but i can't be sure if they are referring to the example above:

大內密探零零發
大话西游2之仙履奇缘
大话西游1之月光宝盒

@pochacho99 commented on GitHub (Apr 15, 2021): The folder has about 20 files with Chinese names. Plex can pick them up all fine, and i can see them named correctly in File Explorer. Unfortunately Jellyfin does not give me any indication which file it is pointing to, just some mixed symbols. Here are some examples of the file names i have just copied from File Explorer so hopefully they keep the same encoding, but i can't be sure if they are referring to the example above: 大內密探零零發 大话西游2之仙履奇缘 大话西游1之月光宝盒
Author
Owner

@BaronGreenback commented on GitHub (Apr 15, 2021):

Just tested on mine - and it seems to work.

Could you upload your system.xml file please?

Also what culture settings have you got defined in windows?

@BaronGreenback commented on GitHub (Apr 15, 2021): Just tested on mine - and it seems to work. Could you upload your system.xml file please? Also what culture settings have you got defined in windows?
Author
Owner

@pochacho99 commented on GitHub (Apr 16, 2021):

i spun up a Docker version and everything is scanning fine, thanks for your help

@pochacho99 commented on GitHub (Apr 16, 2021): i spun up a Docker version and everything is scanning fine, thanks for your help
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Reference: starred/jellyfin#2929