mirror of
https://github.com/jellyfin/jellyfin.git
synced 2026-05-04 18:09:12 +03:00
Can't play media in 10.7 #2830
Reference in New Issue
Block a user
Delete Branch "%!s()"
Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?
Originally created by @uranderu on GitHub (Mar 20, 2021).
Describe the bug
Title says it all, I can't play media in the latest version of Jellyfin server. Media simply has no "play button" except music which has a play button but nothing starts playing. Nothing worked except the Gelli app for android (which transcodes). After trial and error and looking through the logs I restored a backup and now everything is working again.
System:
Expected behavior
There should be a play button in the web player. Play buttons in Android/iOS apps don't do anything.
Logs
Logs simply have no entry's because media isn't clickable.
@dmitrylyzo commented on GitHub (Mar 21, 2021):
If you upgraded from 10.6.x, you probably left old
/usr/share/jellyfin/web/config.json.Old config didn't have plugin list. Without plugins, Jellyfin has no players - no
Playbutton.There is a fix that is supposed to be backported.
For now, try to replace config with this one.
@madscientist42 commented on GitHub (Mar 22, 2021):
Nope. When you move a fresh copy of the config to fix the black screen from out of GitHub, it's broken this way.
Do ANY of you test your stuff?
@madscientist42 commented on GitHub (Mar 22, 2021):
And I just did a fresh re-install to see if it was anything of any of that- and now it's just HUNG. I'm not going to belabor this as it's not germane to the ticket in question. This is a wake-up call, guys.
@cvium commented on GitHub (Mar 22, 2021):
I'm awake, thanks.
In all seriousness, mr. Linux Dev, we do need more information to go on. Like logs, relevant screenshots, browser console errors, network errors, installation method, hardware architecture etc. Have you ever debugged anything in your life?
@heyhippari commented on GitHub (Mar 22, 2021):
@heyhippari commented on GitHub (Mar 22, 2021):
@fatraaij Make sure you are using the stable version and not one of the release candidates. We had the issue you describe during the RC process, but it was fixed, as far as we know.
Edit: Also make sure in the admin dashboard that your user has playback permissions, just in case.
@madscientist42 In addition to not being a dick, could you please not hijack Github issues to try to troubleshoot an unrelated issue. You have a black screen, OP doesn't.
Please try to fill a proper issue for it or (even better) try to reach the team through one of the troubleshooting channels, since the goal of Github issues isn't to help you troubleshoot an issue on your end but to keep track of actual issues (And it seems to be the former here, as far as we can tell).
@uranderu commented on GitHub (Mar 22, 2021):
Hi,
First time I tried upgrading to 10.7.0 I kept my original config but later edited it as I got the same black screen @madscientist42 is talking about. I've upgraded again (this time to 10.7.1) and now everything works. I don't know if it has to do with .1 or my incompetence trying to copy over the new config in the previous upgrade attempt. But i suggest the latter :)
offtopic: Thanks for the help and the great software, don't let people like @madscientist42 tell you otherwise!
@cvium commented on GitHub (Mar 22, 2021):
I'm glad it was resolved and thank you for the kind words. Closing.