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JF 10.7.0 web playback stopped working #2745
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Originally created by @rowra44 on GitHub (Mar 10, 2021).
Describe the bug
After upgrading to 10.7.0 no thing plays in the web player (neither on Windows, Linux, Firefox, Chrome, doesn't matter). Tried various media files that ALL worked flawlessly before the upgrade. Error log:
[2021-03-10 09:54:38.731 +01:00] [INF] [11] Jellyfin.Api.Helpers.MediaInfoHelper: Profile: "Unknown Profile", Path: "/mnt/STORAGE/Collection/Movies/.../....mkv", isEligibleForDirectPlay: True, isEligibleForDirectStream: True
Mobile clients and/or Kodi client works ok.
System (please complete the following information):
To Reproduce
Expected behavior
Working same as before in browsers too
Logs
[2021-03-10 09:54:38.731 +01:00] [INF] [11] Jellyfin.Api.Helpers.MediaInfoHelper: Profile: "Unknown Profile", Path: "/mnt/STORAGE/Collection/Movies/.../....mkv", isEligibleForDirectPlay: True, isEligibleForDirectStream: True
Screenshots
Additional context
@feletoch commented on GitHub (Mar 15, 2021):
playback error in browser, tested on chrome, firefox and edge
@rowra44 commented on GitHub (Mar 15, 2021):
@feletoch the server-side log says the same for you? You found any solutions or workaround?
@feletoch commented on GitHub (Mar 15, 2021):
Same log, not an error, I have no solution for this
@cvium commented on GitHub (Apr 20, 2021):
Need full server and ffmpeg logs.
@feletoch commented on GitHub (Apr 20, 2021):
sorry, did a full uninstall and install, no longer have the logs
@rowra44 commented on GitHub (Apr 20, 2021):
And here's for the frontend:
@cvium commented on GitHub (Apr 20, 2021):
@markv9401 I took the liberty of removing your hostname.
Is there no ffmpeg log? Judging by the server log it's not direct play, so there should be an ffmpeg log.
@rowra44 commented on GitHub (Apr 20, 2021):
@cvium no. This as you can see is a 1080p file. Same happens with everything. Direct play should be possible but at least direct stream. Nothing happens if I disable
Allow video playback that requires transcoding. If I enable it, obviously it works but the very same media files with the same clients did not require transcoding before 10.7. Same behavior in chrome, firefox etc.Here's if I enable it (deleted all logs, restarted server just to be clear):
And the ffmpeg log:
@cvium commented on GitHub (Apr 20, 2021):
Well, the only way HLS.js gets involved is if it's transcoding or direct streaming. So there should be a remux/direct stream log somewhere.
@stale[bot] commented on GitHub (Aug 21, 2021):
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If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or nightlies, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
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