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HLS Error: Type: networkError Details: levelLoadTimeOut Fatal: false #2154

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opened 2026-02-06 21:47:57 +03:00 by OVERLORD · 2 comments
OVERLORD commented 2026-02-06 21:47:57 +03:00
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Originally created by @maximeaudy on GitHub (Sep 24, 2020).

Describe the bug

I installed jellyfin in a docker container, I have a reverse proxy with nginx which redirects to the port of the container, but when I launch a video, it loops

Logs in navigator
HLS Error: Type: networkError Details: levelLoadTimeOut Fatal: false

Logs in container
MediaBrowser.Api.Playback.Hls.VideoHlsService: FFMpeg exited with code 1

Originally created by @maximeaudy on GitHub (Sep 24, 2020). **Describe the bug** <!-- A clear and concise description of what the bug is. --> I installed jellyfin in a docker container, I have a reverse proxy with nginx which redirects to the port of the container, but when I launch a video, it loops **Logs in navigator** HLS Error: Type: networkError Details: levelLoadTimeOut Fatal: false Logs in container MediaBrowser.Api.Playback.Hls.VideoHlsService: FFMpeg exited with code 1
OVERLORD added the bug label 2026-02-06 21:47:57 +03:00
OVERLORD commented 2026-02-06 21:48:00 +03:00
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@sumeetkpatel commented on GitHub (Jan 19, 2021):

I'm also getting this but only on certain Live TV m3u8 streams, whats odd for me is that 2 channels from the same provider are identical but one reliably works, and the other reliably doesn't work.

SBS works, SBS Movies does not, both are fine in VLC

Strangely they are encoded differently (probably resulting in the issues). Perhaps it is because the not working stream is interpreted as "Height":0,"Width":0,"RealFrameRate":90000, perhaps it is because my server cannot decode the "not working" stream for some reason?

I tried adding aac support and disabling video accelleration with no impact.

test.m3u8

#EXTINF:-1 tvg-id="tv.320203000307" tvg-logo="https://i.mjh.nz/.images/tv.320203000307.png",SBS World Movies
https://i.mjh.nz/au/Sydney/tv.320203000307.m3u8

#EXTINF:-1 tvg-id="tv.320203000301" tvg-logo="https://i.mjh.nz/.images/tv.320203000301.png",SBS
https://i.mjh.nz/au/Sydney/tv.320203000301.m3u8

Transcode Log Diff of the respective streams (W=Working, NW=Not working)
diff

@sumeetkpatel commented on GitHub (Jan 19, 2021): I'm also getting this but only on certain Live TV m3u8 streams, whats odd for me is that 2 channels from the same provider are identical but one reliably works, and the other reliably doesn't work. SBS works, SBS Movies does not, both are fine in VLC Strangely they are encoded differently (probably resulting in the issues). Perhaps it is because the not working stream is interpreted as `"Height":0,"Width":0,"RealFrameRate":90000`, perhaps it is because my server cannot decode the "not working" stream for some reason? I tried adding aac support and disabling video accelleration with no impact. test.m3u8 ``` #EXTINF:-1 tvg-id="tv.320203000307" tvg-logo="https://i.mjh.nz/.images/tv.320203000307.png",SBS World Movies https://i.mjh.nz/au/Sydney/tv.320203000307.m3u8 #EXTINF:-1 tvg-id="tv.320203000301" tvg-logo="https://i.mjh.nz/.images/tv.320203000301.png",SBS https://i.mjh.nz/au/Sydney/tv.320203000301.m3u8 ``` Transcode Log Diff of the respective streams (W=Working, NW=Not working) ![diff](https://user-images.githubusercontent.com/4479653/105064239-bddce580-5ad0-11eb-8edf-79888ea53b62.png)
OVERLORD commented 2026-02-06 21:48:01 +03:00
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@cvium commented on GitHub (Apr 20, 2021):

Please re-open and fill out the issue template properly. We need the complete logs, not random snippets you think is relevant. There's not enough information here 🤷

@cvium commented on GitHub (Apr 20, 2021): Please re-open and fill out the issue template properly. We need the complete logs, not random snippets you think is relevant. There's not enough information here 🤷
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