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[TVDB] The SSL connection could not be established, see inner exception. #2121

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opened 2026-02-06 21:46:31 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-06 21:46:31 +03:00
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Originally created by @StromKuo on GitHub (Sep 10, 2020).

Describe the bug
Cannot grab meta data from TVDB

System:

  • OS: Windows Server 2019
  • Virtualization: None
  • Clients: Browser
  • Browser: Chrome 80
  • Jellyfin Version: 10.6.4
  • Networking: Forced local HTTP or SOCKS5 proxy for Jellyfin by Proxifier

To Reproduce

  1. Force Jellyfin to use local HTTP or SOCKS5 proxy using Proxifier
  2. Go to a series 'recoganization' setting
  3. Input the 'THETVDB.COM SERIES ID'
  4. Click on 'Search button'
  5. Wait for a very long time
  6. No meta data found

Logs

[2020-09-10 11:15:40.068 +08:00] [ERR] [10] MediaBrowser.Providers.TV.SeriesMetadataService: Error in "TheTVDB"
System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
 ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
   at System.Net.Security.SslStream.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, ExceptionDispatchInfo exception)
   at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslStream.PartialFrameCallback(AsyncProtocolRequest asyncRequest)
--- End of stack trace from previous location where exception was thrown ---
   at System.Net.Security.SslStream.ThrowIfExceptional()
   at System.Net.Security.SslStream.InternalEndProcessAuthentication(LazyAsyncResult lazyResult)
   at System.Net.Security.SslStream.EndProcessAuthentication(IAsyncResult result)
   at System.Net.Security.SslStream.EndAuthenticateAsClient(IAsyncResult asyncResult)
   at System.Net.Security.SslStream.<>c.<AuthenticateAsClientAsync>b__65_1(IAsyncResult iar)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
   at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore(Stream stream, SslClientAuthenticationOptions sslOptions, CancellationToken cancellationToken)
   --- End of inner exception stack trace ---
   at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore(Stream stream, SslClientAuthenticationOptions sslOptions, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.FinishSendAsyncBuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
   at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken)
   at TvDbSharper.Clients.AuthenticationClient.AuthenticateAsync(AuthenticationData authenticationData, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbClientManager.get_TvDbClient()
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbClientManager.<>c__DisplayClass12_0.<GetSeriesByImdbIdAsync>b__0()
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory)
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbSeriesProvider.GetSeriesByRemoteId(String id, String idType, String language, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbSeriesProvider.FetchSeriesData(MetadataResult`1 result, String metadataLanguage, Dictionary`2 seriesProviderIds, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbSeriesProvider.GetMetadata(SeriesInfo itemId, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)

Screenshots
image

Additional context
I can't connect to TVDB directly, but I can browse TVDB's website using Browser through my local proxy.

Originally created by @StromKuo on GitHub (Sep 10, 2020). **Describe the bug** Cannot grab meta data from TVDB **System:** - OS: Windows Server 2019 - Virtualization: None - Clients: Browser - Browser: Chrome 80 - Jellyfin Version: 10.6.4 - Networking: Forced local HTTP or SOCKS5 proxy for Jellyfin by Proxifier **To Reproduce** 1. Force Jellyfin to use local HTTP or SOCKS5 proxy using Proxifier 2. Go to a series 'recoganization' setting 3. Input the 'THETVDB.COM SERIES ID' 4. Click on 'Search button' 5. Wait for a very long time 6. No meta data found **Logs** ``` [2020-09-10 11:15:40.068 +08:00] [ERR] [10] MediaBrowser.Providers.TV.SeriesMetadataService: Error in "TheTVDB" System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure. at System.Net.Security.SslStream.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, ExceptionDispatchInfo exception) at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslStream.PartialFrameCallback(AsyncProtocolRequest asyncRequest) --- End of stack trace from previous location where exception was thrown --- at System.Net.Security.SslStream.ThrowIfExceptional() at System.Net.Security.SslStream.InternalEndProcessAuthentication(LazyAsyncResult lazyResult) at System.Net.Security.SslStream.EndProcessAuthentication(IAsyncResult result) at System.Net.Security.SslStream.EndAuthenticateAsClient(IAsyncResult asyncResult) at System.Net.Security.SslStream.<>c.<AuthenticateAsClientAsync>b__65_1(IAsyncResult iar) at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) --- End of stack trace from previous location where exception was thrown --- at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore(Stream stream, SslClientAuthenticationOptions sslOptions, CancellationToken cancellationToken) --- End of inner exception stack trace --- at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore(Stream stream, SslClientAuthenticationOptions sslOptions, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncBuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken) at TvDbSharper.Clients.AuthenticationClient.AuthenticateAsync(AuthenticationData authenticationData, CancellationToken cancellationToken) at MediaBrowser.Providers.Plugins.TheTvdb.TvdbClientManager.get_TvDbClient() at MediaBrowser.Providers.Plugins.TheTvdb.TvdbClientManager.<>c__DisplayClass12_0.<GetSeriesByImdbIdAsync>b__0() at MediaBrowser.Providers.Plugins.TheTvdb.TvdbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory) at MediaBrowser.Providers.Plugins.TheTvdb.TvdbSeriesProvider.GetSeriesByRemoteId(String id, String idType, String language, CancellationToken cancellationToken) at MediaBrowser.Providers.Plugins.TheTvdb.TvdbSeriesProvider.FetchSeriesData(MetadataResult`1 result, String metadataLanguage, Dictionary`2 seriesProviderIds, CancellationToken cancellationToken) at MediaBrowser.Providers.Plugins.TheTvdb.TvdbSeriesProvider.GetMetadata(SeriesInfo itemId, CancellationToken cancellationToken) at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken) ``` **Screenshots** ![image](https://user-images.githubusercontent.com/14904676/92680161-c839e680-f35c-11ea-9d4b-2f8189c03291.png) **Additional context** I can't connect to TVDB directly, but I can browse TVDB's website using Browser through my local proxy.
OVERLORD added the bugstale labels 2026-02-06 21:46:31 +03:00
OVERLORD commented 2026-02-06 21:46:33 +03:00
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@stale[bot] commented on GitHub (Jan 9, 2021):

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or nightlies, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

@stale[bot] commented on GitHub (Jan 9, 2021): This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments. If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or nightlies, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label. This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on [Matrix or Social Media](https://docs.jellyfin.org/general/getting-help.html).
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