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Music - Failed to indentify new artist or albums #2089
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Originally created by @groenator on GitHub (Aug 30, 2020).
Describe the bug
When I try to identify a new album or artist using the Identify button, I am getting this error:
Jellyfin is not able to find anything, I get an empty search. At first, I thought that I add the wrong ID, but this wasn't the case. I used MusicBrains and TheAudioDb, both behave the same.
System (please complete the following information):
Screenshots
I am using the MusicBrainz ID: 443bf970-9955-4ca2-b883-6b2e165c1b2c

In jellyfin I am using the identify tool to search for a new album, I add my id and clicked on search

The results are empty.
Additional context
How can I fix this issue? Is this something that needs to be fixed inside Jellyfin or on my end?
@bigc0127 commented on GitHub (Sep 5, 2020):
I'm also having the same issue with music. and the identifying feature seems to also not work for movies or shows either... search results are always empty... the issue is new and my guess is started around 10.6.1
@miker2049 commented on GitHub (Sep 16, 2020):
Can also say I am having this problem, can identify things just fine in video libraries, but I get no results in exactly the same way for identifying artists.
@jeneral commented on GitHub (Sep 21, 2020):
I just installed Jellyfin 10.6.4. All my music is tagged with Picard and most artists and albums have NFOs exported from Kodi. Any artist missing an NFO has the same issue in the original post.
In addition to the aforementioned problem, a few oddities also appear. Artists with ampersands, slashes or other stylized punctuation do not get imported (ie. AC/DC, R.E.M. , Huey Lewis & The News, etc..). This is despite having NFOs in the artist folder. I zipped up a few NFOs in a similar folder structure to how they appear on my server and attached them to this ticket.
NFO.zip
@benoitjpnet commented on GitHub (Sep 23, 2020):
Same issue... Only for music. TV and Movies works really well!
Request like
/Items/RemoteSearch/(MusicArtist|MusicAlbum)return nothing.It looks like Jellyfin isn't querying MusicBrainz at all!
@benoitjpnet commented on GitHub (Sep 23, 2020):
Found the issue?! In Plugin, MusicBrainz settings, tick "Enable this provider for metadata searches on artists and albums.".

Shouldn't be enabled by default?
@jeneral commented on GitHub (Sep 24, 2020):
Good catch! I had noticed that and ticked it but hadn't tried it afterwards. It does fix the search issue but it only grabs the artwork. In my case AC/DC didn't show up. AC/DC has a Bio on the page as well. Since most of my artists and albums have NFOs, I can manually fix the few that are missing.
@mihawk90 commented on GitHub (Sep 29, 2020):
Yeah that should probably be set by default...
I'm also not sure if this is related, but after checking that checkbox and then manually refreshing metadata on an artist (with replacing all metadata and overwriting images), now the "Musicbrainz Artist ID" is also filled, which was previously empty. Which is also weird because most of my files (and definitely the ones I checked) have the musicbrainz artist ID in the file tags... might just be that it is an older field name though, not sure.
@stale[bot] commented on GitHub (Jan 31, 2021):
This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or nightlies, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
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