[Bug] Installation failed could not find file #46

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opened 2026-02-05 16:48:57 +03:00 by OVERLORD · 18 comments
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Originally created by @DominicTre on GitHub (Aug 1, 2025).

Originally assigned to: @PatrickSt1991 on GitHub.

Have you checked the wiki?
Samsung Jellyfin Installer Wiki
Yes

Which version of the application did you use?
v.1.6.6

Is your Samsung TV in developer mode?

  • Yes

What Tizen version is your TV running?
Not sure, but 2024 tv

Was the Tizen CLI installed by the tool at the following location?
%LocalAppData%\Programs\TizenStudioCli

  • No

Additional Context
I tried to install the package directly from jeppevinkel's jellyfin-tizen-build but it didn't work. I then saw you created a tool. Tried to use it but got this error :
"Installation failed: Could not find file 'C:\Users\domit\Downloads\Jellyfin2Samsung-v1.6.6\TizenProfile\ca\vd_tizen_dev_ca.cer'."

Originally created by @DominicTre on GitHub (Aug 1, 2025). Originally assigned to: @PatrickSt1991 on GitHub. **Have you checked the wiki?** [Samsung Jellyfin Installer Wiki](https://github.com/PatrickSt1991/Samsung-Jellyfin-Installer/wiki) Yes **Which version of the application did you use?** v.1.6.6 **Is your Samsung TV in developer mode?** - Yes **What Tizen version is your TV running?** Not sure, but 2024 tv **Was the Tizen CLI installed by the tool at the following location?** `%LocalAppData%\Programs\TizenStudioCli` - No **Additional Context** I tried to install the package directly from jeppevinkel's jellyfin-tizen-build but it didn't work. I then saw you created a tool. Tried to use it but got this error : "Installation failed: Could not find file 'C:\Users\domit\Downloads\Jellyfin2Samsung-v1.6.6\TizenProfile\ca\vd_tizen_dev_ca.cer'."
OVERLORD added the enhancementclosedtizen 7+bug labels 2026-02-05 16:48:57 +03:00
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@DominicTre commented on GitHub (Aug 1, 2025):

I tried to uninstall every thing so the tool would install it back. It seemed to work and i then got another error :

Image
@DominicTre commented on GitHub (Aug 1, 2025): I tried to uninstall every thing so the tool would install it back. It seemed to work and i then got another error : <img width="915" height="590" alt="Image" src="https://github.com/user-attachments/assets/2c322cf2-b9ce-4de2-aaee-a18c05953fa9" />
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@DominicTre commented on GitHub (Aug 1, 2025):

After further testing, when I forced the Samsung login in the settings instead of letting it be by default it now seems to work.

Hoppefully this helps improve. Thank you for your tool.

@DominicTre commented on GitHub (Aug 1, 2025): After further testing, when I forced the Samsung login in the settings instead of letting it be by default it now seems to work. Hoppefully this helps improve. Thank you for your tool.
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@PatrickSt1991 commented on GitHub (Aug 2, 2025):

Thanks for letting me know!

Regarding to your first second issue that should be resolved in v.1.6.7-beta

The missing files and forcing samsung login is something I'm struggling with to fix cause my TV doesn't require the signed certificate.

In the code, there are checks for:

@PatrickSt1991 commented on GitHub (Aug 2, 2025): Thanks for letting me know! Regarding to your first second issue that should be resolved in v.1.6.7-beta The missing files and forcing samsung login is something I'm struggling with to fix cause my TV doesn't require the signed certificate. In the code, there are checks for: - [Tizen OS version being higher than 6.0](https://github.com/PatrickSt1991/Samsung-Jellyfin-Installer/blob/c287e3958eccece01c9fc91d8ab10d162ce0ca26/Services/TizenInstallerService.cs#L193) - [Default certificate being empty or null](https://github.com/PatrickSt1991/Samsung-Jellyfin-Installer/blob/c287e3958eccece01c9fc91d8ab10d162ce0ca26/Services/TizenInstallerService.cs#L199) - [Default certificate being `""`](https://github.com/PatrickSt1991/Samsung-Jellyfin-Installer/blob/c287e3958eccece01c9fc91d8ab10d162ce0ca26/Services/TizenInstallerService.cs#L199) - [`forceSamsungLogin` is `true`](https://github.com/PatrickSt1991/Samsung-Jellyfin-Installer/blob/c287e3958eccece01c9fc91d8ab10d162ce0ca26/Services/TizenInstallerService.cs#L199)
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@codeREGIS commented on GitHub (Aug 6, 2025):

Hey there,
had basically the same issues as Dominic but after forcing the Samsung login im getting this error.

Image

It happens after I successfully login into my Samsung account.
Im using the beta build with the most recent release.

@codeREGIS commented on GitHub (Aug 6, 2025): Hey there, had basically the same issues as Dominic but after forcing the Samsung login im getting this error. <img width="374" height="146" alt="Image" src="https://github.com/user-attachments/assets/445a00d4-85d4-4759-bed1-edcf3bf10a28" /> It happens after I successfully login into my Samsung account. Im using the beta build with the most recent release.
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@PatrickSt1991 commented on GitHub (Aug 6, 2025):

@codeREGIS do you already have a Tizen Studio installed or did the tool install it for you, if so was the installation successful or were there any errors during installation?

The path parameter being null is probably the Jar folder that can't be found

@PatrickSt1991 commented on GitHub (Aug 6, 2025): @codeREGIS do you already have a Tizen Studio installed or did the tool install it for you, if so was the installation successful or were there any errors during installation? The path parameter being null is probably the Jar folder that can't be found
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@codeREGIS commented on GitHub (Aug 6, 2025):

@PatrickSt1991 the tool installed it for me and didn't throw any errors during the installation, only thing i noticed is, during the installation I was gone for around ~15mins and the cmd prompted me to hit enter to close the installation after being successful. Im not sure if the installer should've have done it by itself and I interrupted some background process like that. It did Install the cert manager afterwards.

Edit: The Installatio0n was indeed incomplete and after replacing the files with a new installation I'm not getting following error again, (i did the login to samsung aswell):

Image
@codeREGIS commented on GitHub (Aug 6, 2025): @PatrickSt1991 the tool installed it for me and didn't throw any errors during the installation, only thing i noticed is, during the installation I was gone for around ~15mins and the cmd prompted me to hit enter to close the installation after being successful. Im not sure if the installer should've have done it by itself and I interrupted some background process like that. It did Install the cert manager afterwards. Edit: The Installatio0n was indeed incomplete and after replacing the files with a new installation I'm not getting following error again, (i did the login to samsung aswell): <img width="404" height="478" alt="Image" src="https://github.com/user-attachments/assets/3e9c302d-b3fc-4fdc-ad97-6cbd87685187" />
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@PatrickSt1991 commented on GitHub (Aug 6, 2025):

@codeREGIS okay that error is indeed a known one, so the installer checks for two possible locations;
1ste one being %LocalAppData%\Programs\TizenStudioCli\ide\plugins
2nd one being %LocalAppData%\Programs\TizenStudioCli\tools\certificate-manager\plugins

I did found a error in the latest beta version of the tool, cause it's not looking in the secondary plugin folder but in the the certificate-manager folder instead..., i'll fix that.

Inside one of those folder there should be a file like this one;
org.tizen.common_***********.jar

If there isn't can you tell me what folder it is in?

That JAR file is the key to creating a succesfull certificate chain.

@PatrickSt1991 commented on GitHub (Aug 6, 2025): @codeREGIS okay that error is indeed a known one, so the installer checks for two possible locations; 1ste one being `%LocalAppData%\Programs\TizenStudioCli\ide\plugins` 2nd one being `%LocalAppData%\Programs\TizenStudioCli\tools\certificate-manager\plugins` I did found a error in the latest beta version of the tool, cause it's not looking in the secondary plugin folder but in the the certificate-manager folder instead..., i'll fix that. Inside one of those folder there should be a file like this one; org.tizen.common_***********.jar If there isn't can you tell me what folder it is in? That JAR file is the key to creating a succesfull certificate chain.
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@codeREGIS commented on GitHub (Aug 6, 2025):

@PatrickSt1991 There are a few files in both of the folders with that name scheme, so it should be able to create a successful certificate chain correct?

@codeREGIS commented on GitHub (Aug 6, 2025): @PatrickSt1991 There are a few files in both of the folders with that name scheme, so it should be able to create a successful certificate chain correct?
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@PatrickSt1991 commented on GitHub (Aug 6, 2025):

@codeREGIS can you perhaps show me with a screenshot or a dir listing?

@PatrickSt1991 commented on GitHub (Aug 6, 2025): @codeREGIS can you perhaps show me with a screenshot or a dir listing?
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@codeREGIS commented on GitHub (Aug 6, 2025):

@PatrickSt1991

Image Image
@codeREGIS commented on GitHub (Aug 6, 2025): @PatrickSt1991 <img width="951" height="572" alt="Image" src="https://github.com/user-attachments/assets/c5eba0d3-7937-471b-aeea-a059f837dedd" /> <img width="777" height="839" alt="Image" src="https://github.com/user-attachments/assets/b2fc0820-7ba3-4962-a4e6-2a016c047237" />
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@PatrickSt1991 commented on GitHub (Aug 6, 2025):

@codeREGIS Okay, so both org.tizen.common_ and org.tizen.common.cert are confirmed to be present — great!

The quick fix is likely this:
Move the library folder from
AppData\Local\Programs\TizenStudioCli\library
to
AppData\Local\Programs\TizenStudioCli\tools\library

We did the same thing in #68 .

I still need to check why it's trying to access the library folder at the tools folder. It's part of the Tizen application itself, so I might need to dig in and find a workaround.

It seems this is required for some users, but not for others, apparently it's coming from tizen.bat
%LocalAppData%\Programs\TizenStudioCli\tools\ide\bin

Containing set SDK_UTILS_PATH=%SCRIPT_PATH%\..\..\..\library\sdk-utils-core.jar; on line 153

@PatrickSt1991 commented on GitHub (Aug 6, 2025): @codeREGIS Okay, so both org.tizen.common_ and org.tizen.common.cert are confirmed to be present — great! The quick fix is likely this: Move the library folder from AppData\Local\Programs\TizenStudioCli\library to AppData\Local\Programs\TizenStudioCli\tools\library We did the same thing in #68 . I still need to check why it's trying to access the library folder at the tools folder. It's part of the Tizen application itself, so I might need to dig in and find a workaround. It seems this is required for some users, but not for others, apparently it's coming from `tizen.bat` %LocalAppData%\Programs\TizenStudioCli\tools\ide\bin Containing `set SDK_UTILS_PATH=%SCRIPT_PATH%\..\..\..\library\sdk-utils-core.jar;` on line 153
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@PatrickSt1991 commented on GitHub (Aug 6, 2025):

@codeREGIS can you help me out with this?
In this folder AppData\Local\Programs\TizenStudioCli\tools\ide\bin is there this file tizen.bat?

in this folder AppData\Local\Programs\TizenStudioCli there are three files;
baselinesdk.version
sdk.info
sdk.version

can you show me what's in those files?

also there should be a folder named library is that one present? or is it in the tools folder?

@PatrickSt1991 commented on GitHub (Aug 6, 2025): @codeREGIS can you help me out with this? In this folder `AppData\Local\Programs\TizenStudioCli\tools\ide\bin` is there this file `tizen.bat`? in this folder `AppData\Local\Programs\TizenStudioCli` there are three files; baselinesdk.version sdk.info sdk.version can you show me what's in those files? also there should be a folder named `library` is that one present? or is it in the tools folder?
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@codeREGIS commented on GitHub (Aug 6, 2025):

@PatrickSt1991 yes the .bat is there as are the 3 files.
The Library folder is directly under TizenStudioCli with tools having a lib folder.
Content of sdk.info:

Image

content of baselinsdk.version:

Image

content of sdk.version:

Image
@codeREGIS commented on GitHub (Aug 6, 2025): @PatrickSt1991 yes the .bat is there as are the 3 files. The Library folder is directly under TizenStudioCli with tools having a lib folder. Content of sdk.info: <img width="675" height="77" alt="Image" src="https://github.com/user-attachments/assets/2f4f6789-3319-437b-b7fc-eefeb7077dcc" /> content of baselinsdk.version: <img width="252" height="65" alt="Image" src="https://github.com/user-attachments/assets/db58345a-abd4-4adb-bf71-7fcedaa633f6" /> content of sdk.version: <img width="210" height="43" alt="Image" src="https://github.com/user-attachments/assets/213e68e4-cf7d-47ba-b824-0ca67ef8c58f" />
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@PatrickSt1991 commented on GitHub (Aug 6, 2025):

@codeREGIS So if you copy the library folder from the root inside the tools folder and try again with force login enabled?

It's kind of a hard bug because it's inside the official tizen software

Files and content are the same as mine aswell as the structure

@PatrickSt1991 commented on GitHub (Aug 6, 2025): @codeREGIS So if you copy the library folder from the root inside the tools folder and try again with force login enabled? It's kind of a hard bug because it's inside the official tizen software Files and content are the same as mine aswell as the structure
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@codeREGIS commented on GitHub (Aug 6, 2025):

@PatrickSt1991 yeah copying the library folder into the tools folder and toggling on force Samsung login worked for me.
Thanks a lot!

@codeREGIS commented on GitHub (Aug 6, 2025): @PatrickSt1991 yeah copying the library folder into the tools folder and toggling on force Samsung login worked for me. Thanks a lot!
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@PatrickSt1991 commented on GitHub (Aug 6, 2025):

@codeREGIS thanks I'll build a function that will copy the folder and contents so this can't happen again

@DominicTre the same solution will fix your issue

@PatrickSt1991 commented on GitHub (Aug 6, 2025): @codeREGIS thanks I'll build a function that will copy the folder and contents so this can't happen again @DominicTre the same solution will fix your issue
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@kingchenc commented on GitHub (Aug 6, 2025):

@PatrickSt1991

//// Edit:

Not worked with the Release version, compiled latest source code, bug done <3
Thank you very much, great tool, easy simple install <3

@kingchenc commented on GitHub (Aug 6, 2025): @PatrickSt1991 //// Edit: Not worked with the Release version, compiled latest source code, bug done <3 Thank you very much, great tool, easy simple install <3
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@PatrickSt1991 commented on GitHub (Aug 7, 2025):

This is now fixed in the new beta release: v1.6.8-beta

@PatrickSt1991 commented on GitHub (Aug 7, 2025): This is now fixed in the new beta release: [**v1.6.8-beta**](https://github.com/PatrickSt1991/Samsung-Jellyfin-Installer/releases/tag/v1.6.8-beta)
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Reference: starred/Samsung-Jellyfin-Installer#46