[Bug] Installation failed: Jellyfin app needs a new app id #175

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OVERLORD · 2026-02-05T16:58:59+03:00

OVERLORD commented

2026-02-05 16:58:59 +03:00

Originally created by @RadekJurzysta on GitHub (Feb 5, 2026).

Originally assigned to: @PatrickSt1991 on GitHub.

Have you checked the wiki?
Samsung Jellyfin Installer Wiki

Yes

Have you included the log files in this issue?

Yes

Which version of the application did you use?
(e.g., v1.2.3.4)
2.2.0.1

Is your Samsung TV in developer mode?

Yes

What Tizen version is your TV running?
(e.g., Tizen 5.0, 6.5, etc.)
1260

Operating system?

Windows

Additional Context
I managed to initially install the app on my UE60KS7000 (older 2017 model). I wasn't unable to play anything, so decided to try another build (found the information to match server and client versions). Removed the old one, tried installing the app again, but to no avail. The error said

Installation failed: Installation failed: Jellyfin app needs a new app id.

Logs.zip

Also, I wasn't able to install any other app (i,e. Moonlight) - the same error appeared.

Originally created by @RadekJurzysta on GitHub (Feb 5, 2026). Originally assigned to: @PatrickSt1991 on GitHub. **Have you checked the wiki?** [Samsung Jellyfin Installer Wiki](https://github.com/PatrickSt1991/Samsung-Jellyfin-Installer/wiki/FAQ) - Yes **Have you included the log files in this issue?** - Yes **Which version of the application did you use?** (e.g., v1.2.3.4) 2.2.0.1 **Is your Samsung TV in developer mode?** - Yes **What Tizen version is your TV running?** (e.g., Tizen 5.0, 6.5, etc.) 1260 **Operating system?** - Windows **Additional Context** I managed to initially install the app on my UE60KS7000 (older 2017 model). I wasn't unable to play anything, so decided to try another build (found the information to match server and client versions). Removed the old one, tried installing the app again, but to no avail. The error said ``Installation failed: Installation failed: Jellyfin app needs a new app id.`` <img width="575" height="434" alt="Image" src="https://github.com/user-attachments/assets/b586b840-c6e5-4064-8b61-c8d552249165" /> [Logs.zip](https://github.com/user-attachments/files/25082706/Logs.zip) Also, I wasn't able to install any other app (i,e. Moonlight) - the same error appeared.

OVERLORD added the bug active labels 2026-02-05 16:58:59 +03:00

OVERLORD commented

2026-02-05 16:59:00 +03:00

@PatrickSt1991 commented on GitHub (Feb 5, 2026):

@RadekJurzysta so the issue is probably this from process_apps;

* Listing installed apps on 192.168.18.150...
  Trying: 0 vd_applist
    Failed: Remote closed channel before sending OKAY
  Trying: applist
    Failed: Remote closed channel before sending OKAY
  Trying: pkgcmd -l
    Failed: Remote closed channel before sending OKAY
  Trying: pm list packages
    Failed: Remote closed channel before sending OKAY
  Trying: ls /usr/apps
    Failed: Remote closed channel before sending OKAY
  Trying: ls /opt/usr/apps
    Failed: Remote closed channel before sending OKAY
  Could not retrieve app list with any command
  Available commands on this device:

Your TV isn't allowing the listing of installed apps (never seen that before)
Pressing the gear setting and checking remove or overwrite or both will maybe fix it,

I'll make a code change so it will still continue eventhough there's not applist returned

@PatrickSt1991 commented on GitHub (Feb 5, 2026): @RadekJurzysta so the issue is probably this from process_apps; ``` * Listing installed apps on 192.168.18.150... Trying: 0 vd_applist Failed: Remote closed channel before sending OKAY Trying: applist Failed: Remote closed channel before sending OKAY Trying: pkgcmd -l Failed: Remote closed channel before sending OKAY Trying: pm list packages Failed: Remote closed channel before sending OKAY Trying: ls /usr/apps Failed: Remote closed channel before sending OKAY Trying: ls /opt/usr/apps Failed: Remote closed channel before sending OKAY Could not retrieve app list with any command Available commands on this device: ``` Your TV isn't allowing the listing of installed apps (never seen that before) Pressing the gear setting and checking remove or overwrite or both will maybe fix it, I'll make a code change so it will still continue eventhough there's not applist returned

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Reference: starred/Samsung-Jellyfin-Installer#175