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Plex hardware acceleration doesn't work #936

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opened 2026-02-04 22:16:26 +03:00 by OVERLORD · 2 comments
OVERLORD commented 2026-02-04 22:16:26 +03:00
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Originally created by @jeffstark on GitHub (May 10, 2025).

✅ Have you read and understood the above guidelines?

yes

📜 What is the name of the script you are using?

plex

📂 What was the exact command used to execute the script?

bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/plex.sh)"

⚙️ What settings are you using?

  • Default Settings
  • Advanced Settings

🖥️ Which Linux distribution are you using?

Ubuntu 22.04

📝 Provide a clear and concise description of the issue.

Hardware acceleration does not work in plex. I have tried uninstalling everything and reinstalling. I've tried trashing my whole system and starting on a fresh install of proxmox. And I have tried the hw-accelleration.sh scripts from both the stable and testing branches.

After running the installer, it says this in the console:
PlexMediaServer install: Intel i915 Hardware: Not Found
PlexMediaServer install: Nvidia GPU card: Not Found

And in plex under the transcoder settings, it does not list any hardware for me to select from.

🔄 Steps to reproduce the issue.

Just run the installer and check to see if hardware acceleration works.

❌ Paste the full error output (if available).

PlexMediaServer install: Intel i915 Hardware: Not Found
PlexMediaServer install: Nvidia GPU card: Not Found

🖼️ Additional context (optional).

No response

Originally created by @jeffstark on GitHub (May 10, 2025). ### ✅ Have you read and understood the above guidelines? yes ### 📜 What is the name of the script you are using? plex ### 📂 What was the exact command used to execute the script? bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/plex.sh)" ### ⚙️ What settings are you using? - [x] Default Settings - [x] Advanced Settings ### 🖥️ Which Linux distribution are you using? Ubuntu 22.04 ### 📝 Provide a clear and concise description of the issue. Hardware acceleration does not work in plex. I have tried uninstalling everything and reinstalling. I've tried trashing my whole system and starting on a fresh install of proxmox. And I have tried the hw-accelleration.sh scripts from both the stable and testing branches. After running the installer, it says this in the console: `PlexMediaServer install: Intel i915 Hardware: Not Found` `PlexMediaServer install: Nvidia GPU card: Not Found` And in plex under the transcoder settings, it does not list any hardware for me to select from. ### 🔄 Steps to reproduce the issue. Just run the installer and check to see if hardware acceleration works. ### ❌ Paste the full error output (if available). `PlexMediaServer install: Intel i915 Hardware: Not Found` `PlexMediaServer install: Nvidia GPU card: Not Found` ### 🖼️ Additional context (optional). _No response_
OVERLORD added the bug label 2026-02-04 22:16:26 +03:00
OVERLORD commented 2026-02-04 22:16:31 +03:00
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@chmsant commented on GitHub (May 10, 2025):

You might follow this guide on troubleshooting to make sure that your Proxmox installation even sees the hardware. It helped me a few years back when I was setting up my Plex LXC. https://www.derekseaman.com/2023/04/proxmox-plex-lxc-with-alder-lake-transcoding.html

@chmsant commented on GitHub (May 10, 2025): You might follow this guide on troubleshooting to make sure that your Proxmox installation even sees the hardware. It helped me a few years back when I was setting up my Plex LXC. https://www.derekseaman.com/2023/04/proxmox-plex-lxc-with-alder-lake-transcoding.html
OVERLORD commented 2026-02-04 22:16:33 +03:00
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@MickLesk commented on GitHub (May 10, 2025):

Thats Not an Script issue. Follow Internet-Guides or the QA/Guide Section im GitHub

@MickLesk commented on GitHub (May 10, 2025): Thats Not an Script issue. Follow Internet-Guides or the QA/Guide Section im GitHub
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Reference: starred/ProxmoxVE#936
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