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Zammad fails to install #2312

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opened 2026-02-05 04:27:52 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 04:27:52 +03:00
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Originally created by @Pyromane on GitHub (Jan 13, 2026).

Originally assigned to: @MickLesk, @Copilot on GitHub.

✅ Have you read and understood the above guidelines?

yes

🔎 Did you run the script with verbose mode enabled?

No (this issue will likely be closed automatically)

📜 What is the name of the script you are using?

Zammad

📂 What was the exact command used to execute the script?

bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/zammad.sh)"

⚙️ What settings are you using?

  • Default Settings
  • Advanced Settings

🖥️ Which Linux distribution are you using?

Debian 12

📈 Which Proxmox version are you on?

9.1.4

📝 Provide a clear and concise description of the issue.

✖️ in line 56: exit code 1 (General error / Operation not permitted)
→ systemctl reload nginx

🔄 Steps to reproduce the issue.

Install it via
bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/zammad.sh)"

❌ Paste the full error output (if available).

⚙️ Using Default Settings on node pve03
💡 PVE Version 9.1.4 (Kernel: 6.17.4-1-pve)
🆔 Container ID: 127
🖥️ Operating System: debian (12)
📦 Container Type: Unprivileged
💾 Disk Size: 8 GB
🧠 CPU Cores: 2
🛠️ RAM Size: 4096 MiB
🚀 Creating a Zammad LXC using the above default settings

✔️ Storage local (Free: 21.5GB Used: 67.7GB) [Template]
✔️ Storage zweitb (Free: 1.7TB Used: 137.5GB) [Container]
✔️ Storage 'zweitb' (dir) validated
✔️ Template storage 'local' validated
✔️ Template search completed
✔️ Template debian-12-standard_12.12-1_amd64.tar.zst [local]
✔️ LXC Container 127 was successfully created.
✔️ Started LXC Container
✔️ Network in LXC is reachable (ping)
✔️ Customized LXC Container
✔️ Set up Container OS
✔️ Network Connected: 192.168.0.52
✔️ IPv4 Internet Connected
✖️ IPv6 Internet Not Connected
✔️ Git DNS: github.com:(✔️ ) raw.githubusercontent.com:(✔️ ) api.github.com:(✔️ ) git.community-scripts.org:(✔️ )
✔️ Updated Container OS
✔️ Installed Dependencies
✔️ Setup Elasticsearch
✔️ Installed Zammad
✖️ in line 56: exit code 1 (General error / Operation not permitted)
→ systemctl reload nginx
--- Last 10 lines of silent log ---

  • Ticket...
    done in 0 seconds.
  • Trigger...
    done in 0 seconds.
  • User...
    done in 0 seconds.
  • Webhook...
    done in 0 seconds.
    Job for nginx.service failed.
    See "systemctl status nginx.service" and "journalctl -xeu nginx.service" for details.

📋 View full log (3741 lines): /root/.install-a344926f.log
✖️ Installation failed in container 127 (exit code: 1)

✔ Installation log: /tmp/install-lxc-127-a344926f.log

Remove broken container 127? (Y/n) [auto-remove in 60s]: n

Container 127 kept for debugging

pct exec 127 systemctl status nginx.service
● nginx.service - A high performance web server and a reverse proxy server
Loaded: loaded (/lib/systemd/system/nginx.service; enabled; preset: enabled)
Active: active (running) since Mon 2026-01-12 21:53:32 CET; 10min ago
Docs: man:nginx(8)
Process: 11050 ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=0/SUCCESS)
Process: 11051 ExecStart=/usr/sbin/nginx -g daemon on; master_process on; (code=exited, status=0/SUCCESS)
Process: 11530 ExecReload=/usr/sbin/nginx -g daemon on; master_process on; -s reload (code=exited, status=1/FAILURE)
Main PID: 11052 (nginx)
Tasks: 3 (limit: 74469)
Memory: 2.7M
CPU: 27ms
CGroup: /system.slice/nginx.service
├─11052 "nginx: master process /usr/sbin/nginx -g daemon on; master_process on;"
├─11053 "nginx: worker process"
└─11054 "nginx: worker process"

Jan 12 21:53:32 zammad systemd[1]: Starting nginx.service - A high performance web server and a reverse proxy server...
Jan 12 21:53:32 zammad systemd[1]: Started nginx.service - A high performance web server and a reverse proxy server.
Jan 12 21:54:07 zammad systemd[1]: Reloading nginx.service - A high performance web server and a reverse proxy server...
Jan 12 21:54:07 zammad nginx[11530]: 2026/01/12 21:54:07 [emerg] 11530#11530: open() "/etc/nginx/sites-enabled/default" failed (2: No such file or directo>
Jan 12 21:54:07 zammad systemd[1]: nginx.service: Control process exited, code=exited, status=1/FAILURE
Jan 12 21:54:07 zammad systemd[1]: Reload failed for nginx.service - A high performance web server and a reverse proxy server.

🖼️ Additional context (optional).

install-lxc-127-a344926f.log

Unfortunately, there is no verbose mode for this script. However, I have attached the created “Installation log: /tmp/install-lxc-127-a344926f.log.”

Originally created by @Pyromane on GitHub (Jan 13, 2026). Originally assigned to: @MickLesk, @Copilot on GitHub. ### ✅ Have you read and understood the above guidelines? yes ### 🔎 Did you run the script with verbose mode enabled? No (this issue will likely be closed automatically) ### 📜 What is the name of the script you are using? Zammad ### 📂 What was the exact command used to execute the script? bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/zammad.sh)" ### ⚙️ What settings are you using? - [x] Default Settings - [ ] Advanced Settings ### 🖥️ Which Linux distribution are you using? Debian 12 ### 📈 Which Proxmox version are you on? 9.1.4 ### 📝 Provide a clear and concise description of the issue. ✖️ in line 56: exit code 1 (General error / Operation not permitted) → systemctl reload nginx ### 🔄 Steps to reproduce the issue. Install it via `bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/zammad.sh)"` ### ❌ Paste the full error output (if available). ⚙️ Using Default Settings on node pve03 💡 PVE Version 9.1.4 (Kernel: 6.17.4-1-pve) 🆔 Container ID: 127 🖥️ Operating System: debian (12) 📦 Container Type: Unprivileged 💾 Disk Size: 8 GB 🧠 CPU Cores: 2 🛠️ RAM Size: 4096 MiB 🚀 Creating a Zammad LXC using the above default settings ✔️ Storage local (Free: 21.5GB Used: 67.7GB) [Template] ✔️ Storage zweitb (Free: 1.7TB Used: 137.5GB) [Container] ✔️ Storage 'zweitb' (dir) validated ✔️ Template storage 'local' validated ✔️ Template search completed ✔️ Template debian-12-standard_12.12-1_amd64.tar.zst [local] ✔️ LXC Container 127 was successfully created. ✔️ Started LXC Container ✔️ Network in LXC is reachable (ping) ✔️ Customized LXC Container ✔️ Set up Container OS ✔️ Network Connected: 192.168.0.52 ✔️ IPv4 Internet Connected ✖️ IPv6 Internet Not Connected ✔️ Git DNS: github.com:(✔️ ) raw.githubusercontent.com:(✔️ ) api.github.com:(✔️ ) git.community-scripts.org:(✔️ ) ✔️ Updated Container OS ✔️ Installed Dependencies ✔️ Setup Elasticsearch ✔️ Installed Zammad ✖️ in line 56: exit code 1 (General error / Operation not permitted) → systemctl reload nginx --- Last 10 lines of silent log --- - Ticket... done in 0 seconds. - Trigger... done in 0 seconds. - User... done in 0 seconds. - Webhook... done in 0 seconds. Job for nginx.service failed. See "systemctl status nginx.service" and "journalctl -xeu nginx.service" for details. ----------------------------------- 📋 View full log (3741 lines): /root/.install-a344926f.log ✖️ Installation failed in container 127 (exit code: 1) ✔ Installation log: /tmp/install-lxc-127-a344926f.log Remove broken container 127? (Y/n) [auto-remove in 60s]: n Container 127 kept for debugging pct exec 127 systemctl status nginx.service ● nginx.service - A high performance web server and a reverse proxy server Loaded: loaded (/lib/systemd/system/nginx.service; enabled; preset: enabled) Active: active (running) since Mon 2026-01-12 21:53:32 CET; 10min ago Docs: man:nginx(8) Process: 11050 ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=0/SUCCESS) Process: 11051 ExecStart=/usr/sbin/nginx -g daemon on; master_process on; (code=exited, status=0/SUCCESS) Process: 11530 ExecReload=/usr/sbin/nginx -g daemon on; master_process on; -s reload (code=exited, status=1/FAILURE) Main PID: 11052 (nginx) Tasks: 3 (limit: 74469) Memory: 2.7M CPU: 27ms CGroup: /system.slice/nginx.service ├─11052 "nginx: master process /usr/sbin/nginx -g daemon on; master_process on;" ├─11053 "nginx: worker process" └─11054 "nginx: worker process" Jan 12 21:53:32 zammad systemd[1]: Starting nginx.service - A high performance web server and a reverse proxy server... Jan 12 21:53:32 zammad systemd[1]: Started nginx.service - A high performance web server and a reverse proxy server. Jan 12 21:54:07 zammad systemd[1]: Reloading nginx.service - A high performance web server and a reverse proxy server... Jan 12 21:54:07 zammad nginx[11530]: 2026/01/12 21:54:07 [emerg] 11530#11530: open() "/etc/nginx/sites-enabled/default" failed (2: No such file or directo> Jan 12 21:54:07 zammad systemd[1]: nginx.service: Control process exited, code=exited, status=1/FAILURE Jan 12 21:54:07 zammad systemd[1]: Reload failed for nginx.service - A high performance web server and a reverse proxy server. ### 🖼️ Additional context (optional). [install-lxc-127-a344926f.log](https://github.com/user-attachments/files/24573122/install-lxc-127-a344926f.log) Unfortunately, there is no verbose mode for this script. However, I have attached the created “Installation log: /tmp/install-lxc-127-a344926f.log.”
OVERLORD added the bug label 2026-02-05 04:27:52 +03:00
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Reference: starred/ProxmoxVE#2312
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