Zammad issues #2236

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opened 2026-02-05 04:17:31 +03:00 by OVERLORD · 1 comment
Owner

Originally created by @larsassink on GitHub (Dec 27, 2025).

Have you read and understood the above guidelines?

yes

🔎 Did you run the script with verbose mode enabled?

Yes, verbose mode was enabled and the output is included below

📜 What is the name of the script you are using?

Zammad

📂 What was the exact command used to execute the script?

bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/zammad.sh)"

⚙️ What settings are you using?

  • Default Settings
  • Advanced Settings

🖥️ Which Linux distribution are you using?

Debian 12

📈 Which Proxmox version are you on?

pve-manager/9.1.2/9d436f37a0ac4172 (running kernel: 6.17.4-1-pve)

📝 Provide a clear and concise description of the issue.

When trying to install Zammad I get het with the following error:

  ✔️   Setup Elasticsearch
  ✖️   in line 47: exit code 100 (APT: Package manager error (broken packages / dependency problems))
 → apt install -y zammad
--- Last 10 lines of silent log ---
Get:92 http://deb.debian.org/debian bookworm/main amd64 librsvg2-common amd64 2.54.7+dfsg-1~deb12u1 [21.4 kB]
Get:93 http://deb.debian.org/debian bookworm/main amd64 libsensors-config all 1:3.6.0-7.1 [14.3 kB]
Get:94 http://deb.debian.org/debian bookworm/main amd64 libsensors5 amd64 1:3.6.0-7.1 [34.2 kB]
Get:95 http://deb.debian.org/debian bookworm/main amd64 postgresql-client-15 amd64 15.14-0+deb12u1 [1,731 kB]
Get:96 http://deb.debian.org/debian bookworm/main amd64 postgresql-15 amd64 15.14-0+deb12u1 [16.9 MB]
Get:97 http://deb.debian.org/debian bookworm/main amd64 postgresql all 15+248+deb12u1 [10.2 kB]
Get:98 http://deb.debian.org/debian bookworm/main amd64 sysstat amd64 12.6.1-1 [596 kB]
Fetched 88.7 MB in 14s (6,429 kB/s)
E: Failed to fetch https://dl.packager.io/srv/zammad/zammad/downloads/306218?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkbC5wYWNrYWdlci5pbyIsInN1YiI6InBhY2thZ2UjMzA2MjE4IiwiaWF0IjoxNzY2ODYwODY4LCJleHAiOiIxNzY2ODY0NDY4In0.d5u8WXgMrLh9_RVrMaX4iKpQecY4NeVhq4bAgMO3eHk  500  Internal Server Error [IP: 178.63.71.248 443]
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
-----------------------------------
 📋 View full log (320 lines): /root/.install-47ccace3.log
  ✖️   Installation failed in container 109 (exit code: 100)

✔ Installation log: /tmp/install-lxc-109-47ccace3.log

Remove broken container 109? (Y/n) [auto-remove in 60s]: y

   Removing container 109
  ✔️  Container 109 removed

🔄 Steps to reproduce the issue.

Step 1; put install command in terminal and use default settings.

Paste the full error output (if available).

🖼️ Additional context (optional).

No response

Originally created by @larsassink on GitHub (Dec 27, 2025). ### ✅ Have you read and understood the above guidelines? yes ### 🔎 Did you run the script with verbose mode enabled? Yes, verbose mode was enabled and the output is included below ### 📜 What is the name of the script you are using? Zammad ### 📂 What was the exact command used to execute the script? bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/zammad.sh)" ### ⚙️ What settings are you using? - [x] Default Settings - [ ] Advanced Settings ### 🖥️ Which Linux distribution are you using? Debian 12 ### 📈 Which Proxmox version are you on? pve-manager/9.1.2/9d436f37a0ac4172 (running kernel: 6.17.4-1-pve) ### 📝 Provide a clear and concise description of the issue. When trying to install Zammad I get het with the following error: ``` ✔️ Setup Elasticsearch ✖️ in line 47: exit code 100 (APT: Package manager error (broken packages / dependency problems)) → apt install -y zammad --- Last 10 lines of silent log --- Get:92 http://deb.debian.org/debian bookworm/main amd64 librsvg2-common amd64 2.54.7+dfsg-1~deb12u1 [21.4 kB] Get:93 http://deb.debian.org/debian bookworm/main amd64 libsensors-config all 1:3.6.0-7.1 [14.3 kB] Get:94 http://deb.debian.org/debian bookworm/main amd64 libsensors5 amd64 1:3.6.0-7.1 [34.2 kB] Get:95 http://deb.debian.org/debian bookworm/main amd64 postgresql-client-15 amd64 15.14-0+deb12u1 [1,731 kB] Get:96 http://deb.debian.org/debian bookworm/main amd64 postgresql-15 amd64 15.14-0+deb12u1 [16.9 MB] Get:97 http://deb.debian.org/debian bookworm/main amd64 postgresql all 15+248+deb12u1 [10.2 kB] Get:98 http://deb.debian.org/debian bookworm/main amd64 sysstat amd64 12.6.1-1 [596 kB] Fetched 88.7 MB in 14s (6,429 kB/s) E: Failed to fetch https://dl.packager.io/srv/zammad/zammad/downloads/306218?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkbC5wYWNrYWdlci5pbyIsInN1YiI6InBhY2thZ2UjMzA2MjE4IiwiaWF0IjoxNzY2ODYwODY4LCJleHAiOiIxNzY2ODY0NDY4In0.d5u8WXgMrLh9_RVrMaX4iKpQecY4NeVhq4bAgMO3eHk 500 Internal Server Error [IP: 178.63.71.248 443] E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing? ----------------------------------- 📋 View full log (320 lines): /root/.install-47ccace3.log ✖️ Installation failed in container 109 (exit code: 100) ✔ Installation log: /tmp/install-lxc-109-47ccace3.log Remove broken container 109? (Y/n) [auto-remove in 60s]: y Removing container 109 ✔️ Container 109 removed ``` ### 🔄 Steps to reproduce the issue. Step 1; put install command in terminal and use default settings. ### ❌ Paste the full error output (if available). - ### 🖼️ Additional context (optional). _No response_
OVERLORD added the external label 2026-02-05 04:17:31 +03:00
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Owner

@MickLesk commented on GitHub (Dec 27, 2025):

500 Error - zammad had issues in this moment. Its not our issue,
Report it here; https://github.com/zammad/zammad

@MickLesk commented on GitHub (Dec 27, 2025): 500 Error - zammad had issues in this moment. Its not our issue, Report it here; https://github.com/zammad/zammad
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Reference: starred/ProxmoxVE#2236