Documenso- Documents stay on hold even after signing #1053

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opened 2026-02-04 22:48:45 +03:00 by OVERLORD · 0 comments
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Originally created by @M-G-86 on GitHub (Jun 2, 2025).

Have you read and understood the above guidelines?

yes

📜 What is the name of the script you are using?

Documenso

📂 What was the exact command used to execute the script?

bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/documenso.sh)"

⚙️ What settings are you using?

  • Default Settings
  • Advanced Settings

🖥️ Which Linux distribution are you using?

Debian 12

📝 Provide a clear and concise description of the issue.

The documents remain on hold, even if everything is signed.
I've only modified the ".env" file enough to send the emails via SMTP.
Do I need to configure anything else for this to work?
The web interface shows that the recipient has signed, but you can't download the document (it's still grayed out), and it's still listed as pending.

🔄 Steps to reproduce the issue.

Trying to get a document signed

Paste the full error output (if available).

🖼️ Additional context (optional).

Image

Originally created by @M-G-86 on GitHub (Jun 2, 2025). ### ✅ Have you read and understood the above guidelines? yes ### 📜 What is the name of the script you are using? Documenso ### 📂 What was the exact command used to execute the script? bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/documenso.sh)" ### ⚙️ What settings are you using? - [x] Default Settings - [ ] Advanced Settings ### 🖥️ Which Linux distribution are you using? Debian 12 ### 📝 Provide a clear and concise description of the issue. The documents remain on hold, even if everything is signed. I've only modified the ".env" file enough to send the emails via SMTP. Do I need to configure anything else for this to work? The web interface shows that the recipient has signed, but you can't download the document (it's still grayed out), and it's still listed as pending. ### 🔄 Steps to reproduce the issue. Trying to get a document signed ### ❌ Paste the full error output (if available). - ### 🖼️ Additional context (optional). ![Image](https://github.com/user-attachments/assets/ffa8bec9-ccf0-49a2-93a5-a0bf1d8f1bd4)
OVERLORD added the bug label 2026-02-04 22:48:45 +03:00
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Reference: starred/ProxmoxVE#1053