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Open WebUI: broke after running "update" #1014
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opened 2026-02-04 22:37:11 +03:00 by OVERLORD
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Reference: starred/ProxmoxVE#1014
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Originally created by @techana on GitHub (May 27, 2025).
✅ Have you read and understood the above guidelines?
yes
📜 What is the name of the script you are using?
Open WebUI
📂 What was the exact command used to execute the script?
update
⚙️ What settings are you using?
🖥️ Which Linux distribution are you using?
Debian 12
📝 Provide a clear and concise description of the issue.
I ran the
updatecommand to upgrade Open WebUI to v0.6.11. The command failed with an error, so I tried it again. This time, it displayed the following messages:✔️ Ollama is already up to date.
✔️ Open WebUI is already up to date.
However, after the update, Open WebUI stopped working. The browser shows an error saying "This site can’t be reached" when visiting: 192.168.1.5:8080.
I then tried to manually start the service
/opt/open-webui/backend/start.shand received the following error:🔄 Steps to reproduce the issue.
Step 1: run
updateStep 2: Open WebUI upgraded to v0.6.11 but not working
Step 3: try to run it manually
/opt/open-webui/backend/start.shand see the error❌ Paste the full error output (if available).
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from .webui_secret_key
Traceback (most recent call last):
File "", line 198, in _run_module_as_main
File "", line 88, in _run_code
File "/usr/local/lib/python3.11/dist-packages/uvicorn/main.py", line 4, in
uvicorn.main()
File "/usr/local/lib/python3.11/dist-packages/click/core.py", line 1161, in call
return self.main(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/dist-packages/click/core.py", line 1082, in main
rv = self.invoke(ctx)
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/dist-packages/click/core.py", line 1443, in invoke
return ctx.invoke(self.callback, **ctx.params)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/dist-packages/click/core.py", line 788, in invoke
return __callback(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/dist-packages/uvicorn/main.py", line 412, in main
run(
File "/usr/local/lib/python3.11/dist-packages/uvicorn/main.py", line 579, in run
server.run()
File "/usr/local/lib/python3.11/dist-packages/uvicorn/server.py", line 66, in run
return asyncio.run(self.serve(sockets=sockets))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.11/asyncio/runners.py", line 190, in run
return runner.run(main)
^^^^^^^^^^^^^^^^
File "/usr/lib/python3.11/asyncio/runners.py", line 118, in run
return self._loop.run_until_complete(task)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "uvloop/loop.pyx", line 1518, in uvloop.loop.Loop.run_until_complete
File "/usr/local/lib/python3.11/dist-packages/uvicorn/server.py", line 70, in serve
await self._serve(sockets)
File "/usr/local/lib/python3.11/dist-packages/uvicorn/server.py", line 77, in _serve
config.load()
File "/usr/local/lib/python3.11/dist-packages/uvicorn/config.py", line 435, in load
self.loaded_app = import_from_string(self.app)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/dist-packages/uvicorn/importer.py", line 22, in import_from_string
raise exc from None
File "/usr/local/lib/python3.11/dist-packages/uvicorn/importer.py", line 19, in import_from_string
module = importlib.import_module(module_str)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.11/importlib/init.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "", line 1206, in _gcd_import
File "", line 1178, in _find_and_load
File "", line 1149, in _find_and_load_unlocked
File "", line 690, in _load_unlocked
File "", line 940, in exec_module
File "", line 241, in _call_with_frames_removed
File "/opt/open-webui/backend/open_webui/main.py", line 43, in
from starlette_compress import CompressMiddleware
ModuleNotFoundError: No module named 'starlette_compress'
🖼️ Additional context (optional).
No response
@MickLesk commented on GitHub (May 27, 2025):
Please Report this into there repo. Because its an missing starlette_compress in pip install.
We do: pip install -r requirements.txt, but its missing.
@Externalnet commented on GitHub (May 27, 2025):
I got the same issue
@MickLesk where is there repo ? How to report ?
@MickLesk commented on GitHub (May 27, 2025):
https://github.com/open-webui/open-webui
@techana commented on GitHub (May 27, 2025):
starlette-compress is not missing from requirements.txt (see line 15 in the file). When I try to reinstall the requirements or the module alone
pip install starlette-compress, I get this error:@tremor021 commented on GitHub (May 27, 2025):
rm -rf /usr/lib/python3.*/EXTERNALLY-MANAGEDthen try again@techana commented on GitHub (May 27, 2025):
Thank you, it worked!
It seems
updatedoes not install new requirements. starlette-compress was added yesterday to requirements.txt for Open WebUI v.0.6.11 (commit 4da75a9). After I removed the EXTERNALLY-MANAGED file and reranpip3 install -r requirements.txt -U, the system installed and updated the following modules:@MickLesk commented on GitHub (May 27, 2025):
okay, so classic python issue, therefore we migrate all python-apps to uv in next weeks
@Externalnet commented on GitHub (May 27, 2025):
The solution worked for me to
Thank you very much for the quick reply