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Unable to Reset Credentials #997
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Originally created by @ghost on GitHub (Jan 18, 2019).
Describe the bug
Installed the application and was able to successfully log in and reset the credentials from the admin@admin.com credentials. After using this for an hour, I log out. After another hour, when I attempt to log back in my credentials do not work. Getting the error >> These credentials do not match our records.
I have attempted the Forgot your Password method but get this error >> AN ERROR OCCURRED
An unknown error occurred
Steps To Reproduce
Steps to reproduce the behavior:
Go to the site
Submit the email and password
Do not select remember the password
Error > These credentials do not match our records.
Click on Forgot Your Password?
Enter email
Error > AN ERROR OCCURRED
An unknown error occurred
Expected behavior
Expected to be able to log in or get a reset password email notification
Screenshots
Your Configuration (please complete the following information):
Additional context
N/A
@Mant1kor commented on GitHub (Jan 18, 2019):
Did you configure e-mail server strings?
You can add
APP_DEBUG=trueto your .env file to get more information about error.@ghost commented on GitHub (Jan 18, 2019):
As a quick fix, you might want to execute
php artisan bookstack:create-adminwhile being in the installation-directory of the webapp on your server.
(from the official documentation).
This should create a new admin-user, so at least you get back access to the app even without a working e-mail system...
@ghost commented on GitHub (Jan 19, 2019):
After doing this I got a ton of information. Not sure specifically where to look. I even added mail settings into the .env file but getting this error >>
Swift_TransportException
Connection could not be established with host localhost [ #0]
And then on the right it highlights a block of code >>
if (false === $this->stream) {
throw new Swift_TransportException(
'Connection could not be established with host '.$this->params['host'].
@ghost commented on GitHub (Jan 19, 2019):
This worked, much appreciate it.
@ghost commented on GitHub (Jan 21, 2019):
Thank you for the help you guys, I did a reinstall assuming that moving the content into another folder caused it and I believe it did. Works beautifully now.
@ssddanbrown commented on GitHub (Jan 26, 2019):
@ZerGBlunt Glad to hear things are working. Thanks everyone else for providing help. Will therefore close this now.