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Export PDF file with Image not found or type unknown #743
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Originally created by @sovankiry on GitHub (Jul 11, 2018).
For Feature Requests
Desired Feature:
For Bug Reports
Expected Behavior
Images must show as view.
Current Behavior
Steps to Reproduce
Content in Web
Content in PDF file after export
@ssddanbrown commented on GitHub (Jul 14, 2018):
Hi @rimsovankiry, Can you provide any details on how you are hosting BookStack?
Is it behind a reverse proxy?
Using a docker container?
Have you changed the image or storage config at all for your BookStack instance?
@sovankiry commented on GitHub (Jul 20, 2018):
Dear @ssddanbrown,
Regard to your question, We've installed by docker container and we do not change any default configuration.
@h0cin commented on GitHub (Aug 21, 2018):
I had almost the same issue (excluding the squares that are shown in the printscreen), same message "Image not found or type unknown" as the base64 was malformed (empty), the name of the picture appeared on the PDF but no image itself.
I'm using a docker container, with BookStack v0.21.0, SSL with a valid fqdn certificate and
jwilder/nginx-proxy in front of it using a VIRTUAL_HOSTNAME=fqdn variable.
Solved the issue by setting on .env the APP_URL to the complete BookStack APP URL
used in the VIRTUAL_HOSTNAME Variable of the nginx-proxy like this:
APP_URL=https://fqdn
This fixed both issues with images not showing in the "Contained Web File" and the "PDF File" section.
Thank you for this awesome piece of software!
@sovankiry commented on GitHub (Aug 21, 2018):
Thank you @h0cin Let's me try with your solution.
@sovankiry commented on GitHub (Aug 21, 2018):
Could you tell me the path of file .env? @h0cin
@h0cin commented on GitHub (Aug 21, 2018):
I'm using docker.io/solidnerd/bookstack:0.21.0 and the .env file is located on:
/var/www/bookstack/.evn
@ghost commented on GitHub (Feb 15, 2019):
Hello!
I've made changes as @h0cin suggested, because I got same issue as @rimsovankiry
It fixed this bug in "Contained Web File" export type, but not in PDF. I am not using jwilder/nginx-proxy, so I can't apply VIRTUAL_HOSTNAME variable per-se (I believe thats the "server_name" in "server" block), but I applied my fqdn to APP_URL in .env, which is also written in "server_name" in my config from /etc/nginx/sites-available/
@chasgames commented on GitHub (Jul 8, 2019):
We had the same bug for drawings, but a different cause, we had a user with an apostrophe ` in their name. Once that symbol was removed and the drawing then is re-edited to update the image URL, all is well.
@ssddanbrown commented on GitHub (Nov 8, 2022):
Since the last comment on this issue is relatively old I'm going to close this. If the issue remains and is something you still require to be fixed please open a new issue, referencing this one.