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Images not uploading #664
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Originally created by @vdavid on GitHub (May 4, 2018).
For Bug Reports
Expected Behavior
Image uploads and appears in the list of images.
Current Behavior
Image file uploads to server, but it does not show up in the list. A reference to "null" is in the source.
Steps to Reproduce
Attempt to upload an image.
Problem in action: https://www.screencast.com/t/PhB3yechGKX (sorry for the Flash format)
Any Notes
This is a completely fresh install, the first thing I wanted to change was the company logo. After 3 hours of usage, all other BookStack features seem to be working flawlessly.
APP_URL is set to
https://mysubdomain.domain.com.Curiously, the physical file uploads properly and the link at the top-right of the "Image Select" dialog box points to
https://mysubdomain.domain.com/uploads/images/system/2018-05-May/logo.pngwhich is the correct address, and the image gets served correctly.But on the Settings page I get
<img src="null" class="logo-image" alt="Image Preview">for the logo.Also, I'm getting an "An error occurred uploading the image" error message when I try to copy-paste or drag&drop an image to any page.
Both
public/uploadsandstorage/uploadsfolders are writable by the web server.Laravel's debug console shows nothing noteworthy.
@Abijeet commented on GitHub (May 6, 2018):
Hi @vdavid,
Sorry to hear you are having problems.
I see that image thumbnails are not generated properly.
I would do two things,
@vdavid commented on GitHub (May 11, 2018):
I'll try both and come back with the results, thank you very much.
@Radiergummi commented on GitHub (Jun 9, 2018):
As requested in #712: I'm facing these issues on all pages and with title images for books. The logo uploads fine, however. I've noticed some few images tend to be working, most do not. However, in a subsequent installation of the exact same VM image, uploading works flawlessly!
Might this somehow be related to the client browser/cache/service workers/local storage/whatever?
I'll check with a new browser and report back, however I think this issue should be investigated either way.
On a side note: Uploads will silently fail if the PHP upload limit is too low for a file. BookStack should issue a warning in that case, or just set Dropzone.js'
maxFilesizeoption to the current php.ini value (ini_get('upload_max_filesize')).@ssddanbrown commented on GitHub (Nov 23, 2021):
Since the last comment on this issue is relatively old I'm going to close this. If the issue remains and is something you still require to be fixed please open a new issue, referencing this one.