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could not send email when register #615
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Originally created by @junlicn on GitHub (Mar 26, 2018).
For Feature Requests
Desired Feature: after setting email, could receive mail.
For Bug Reports
Expected Behavior
Current Behavior
after register, wait a long while, then hit could not send mail.
But I could not see any log about detail. I hav tried app_debug = true, /var/log/access.log error.log
Steps to Reproduce
my email setting have tested on mail client.
Mail settings
MAIL_DRIVER=smtp
MAIL_HOST=smtp.139.com
MAIL_PORT=25
MAIL_USERNAME=13691114805@139.com
MAIL_PASSWORD=XXXXX
MAIL_ENCRYPTION=null
@Abijeet commented on GitHub (Mar 26, 2018):
Hi @junlicn,
The logs will be available under -
{bookstack_dir}/storage/logs/laravel.log.Please post what you see there.
In addition please mention the BookStack version that you are using.
@NickZengXL commented on GitHub (Apr 11, 2018):
I hit this issue too, is there any way to solve it?
I use docker-compose to start up bookstack.
@Abijeet commented on GitHub (Apr 14, 2018):
@NickZengXL - Please share your Bookstack logs as mentioned in the previous comments. That will allow us to find out what exactly failed.
@nicobubulle commented on GitHub (May 25, 2018):
For Bug Reports
Nginx + PHP-FPM
Expected Behavior
Receive a mail on register
Current Behavior
After registration, I have this message:
Email confirmation required but the system could not send the email. Contact the admin to ensure email is set up correctly.
Steps to Reproduce
Mail configuration in .env (this account works in owncloud configuration):
MAIL_DRIVER=smtp
MAIL_HOST=SSL0.OVH.NET
MAIL_PORT=465
MAIL_USERNAME=contact@XXXXXX
MAIL_PASSWORD=XXXXXXXXX
MAIL_ENCRYPTION=tls
Tried to put them in config/mail.php too
Turn app_debug = true but no relevant message and {bookstack}/storage/logs/laravel.log remain empty...
Thanks for your help
@marcinkoziej commented on GitHub (May 29, 2018):
We have the same problem. But do not get any logs. Can you tell me how to enable SMTP debugging?
@auswade commented on GitHub (Aug 6, 2018):
hello,
I'm experiencing this issue on my installation as well, please see the details below:
I installed using the script from Ubuntu 16.04, latest release of BookStack.
The /storage/logs folder has no files inside.
Thanks,
Wade
@timeandtimeago commented on GitHub (Aug 14, 2018):
Having the same issue
@zenjabba commented on GitHub (Sep 30, 2018):
having same issue. No logs are being generated when used within docker.
@SamirFarhat commented on GitHub (Oct 1, 2018):
Any news here ?
Logs show nothing
@Sygan commented on GitHub (Oct 12, 2018):
I had this issue as well so I dig around. Basically afer setting all of the information according to this: https://stackoverflow.com/a/38197222 everything works on my deployment. What I also did was to create an app password for gmail instead of using the main one.
@ssddanbrown commented on GitHub (Nov 10, 2018):
For everyone experiencing this issue, Please provide the following information to help with debugging:
.envfile?@timeandtimeago commented on GitHub (Nov 10, 2018):
My issue turned out to be that google claimed in their api documentation that email smtp connection could happen over port 25 for SSL, but it turns out that is not true. Port 465 is generally the default ssl smtp port. The real issue is that bookstack does not log the error that comes back from the server anywhere.
I had to discover this through a long process of blind trial and error with no response logs.
@totemcaf commented on GitHub (Nov 11, 2018):
Same problem. When sending a confirmation email, en error popup is shown. Also no loggin in
storage/logs:I also tested with:
@DaBlitzStein commented on GitHub (Apr 19, 2019):
Nothing works. I checked the data and tested on another software. Tried everything including laravel common workarounds.
There is a bug in smtp mail sending.
@ssddanbrown commented on GitHub (Apr 20, 2019):
I've going to close this issue for the following reasons:
If you are still experiencing issues, Please open a new issue with answers to the following:
config/mail.phpfile?Simply saying "nothing works and I've tried everything" does not provide us any insight into being able to help your situation.
@DaBlitzStein commented on GitHub (May 19, 2019):
Answers in order.
Maybe you have to change your attitude because it is obvius if I said i tried everything is because anything i tried worked, and i have 20 years of experience on this environment.
Thank you.
@ssddanbrown commented on GitHub (May 19, 2019):
@DaBlitzStein Please could you open this in a new issue, as per my comment above.
Apologies if you did not like my previous response, I did not mean to emit any kind of attitude. Your previous comment was simply lacking any detail whatsoever, even when I've clearly asked for specific details above, meaning that anyone here, that would kindly take their free time to look into your issue, will have to go to much greater lengths to solving this for you since they'll have very little to go on.
"Tried Everything" is a bit of a useless statement though because It will only include the paths that you know of. I have no prior idea of your experience or expertise. If you had truly "Tried Everything" you would have resolved the issue since there are other BookStack users with mail settings that work fine.
I'll lock this conversation as I can't see this getting any more productive here.