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LDAP: the group members were not successfully synchronized to the role #5377
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opened 2026-02-05 10:00:59 +03:00 by OVERLORD
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Reference: starred/BookStack#5377
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Originally created by @LoongKK on GitHub (Jul 28, 2025).
Attempted Debugging
Searched GitHub Issues
Describe the Scenario
debug:
{
"details_from_ldap": {
"memberof": {
"count": 1,
"0": "CN=信息部,OU=信息部,OU=xxx,OU=xxx,DC=xxx,DC=com"
},
"0": "memberof",
"count": 1,
"dn": "CN=myname,OU=信息部,OU=xxx,OU=xxx,DC=xxx,DC=com"
},
"parsed_direct_user_groups": [
"CN=信息部,OU=信息部,OU=xxx,OU=xxx,DC=xxx,DC=com"
],
"parsed_recursive_user_groups": [
"CN=信息部,OU=信息部,OU=xxx,OU=xxx,DC=xxx,DC=com"
],
"parsed_resulting_group_names": [
"\E4\BF\A1\E6\81\AF\E9\83\A8"
]
}
"\E4\BF\A1\E6\81\AF\E9\83\A8" means "信息部" (Chinese)
Set the role:External Authentication IDs ——>信息部

However, it was not effective as the group members were not successfully synchronized to the role
Exact BookStack Version
v25.05.2
Log Content
Hosting Environment
Docker-compose
@LoongKK commented on GitHub (Jul 28, 2025):
Hi , I encountered the issue.
I found that the group names in
parsed_resulting_group_nameswere being passed in an escaped URL-encoded format like\E4\BF\A1, which represents UTF-8 characters (Chinese).I was able to fix it by decoding the strings like this:
Then use $decodedGroupNames. This works perfectly for both Chinese and English group names, without any side effects.
Hope this helps others facing the same issue. Thanks!
edit /app/Access/GroupSyncService.php:
protected function roleMatchesGroupNames(Role $role, array $groupNames): bool
{
if ($role->external_auth_id) {
return $this->externalIdMatchesGroupNames($role->external_auth_id, $groupNames);
}
@ssddanbrown commented on GitHub (Jul 28, 2025):
Hi @LoongKK,
As an alternative option without requiring app modifications you should be able to use the escaped name in the "External Authentication IDs" role field to match up with such roles.
I've labelled this issue as something to update in our docs since this has come up a few times previously.
It wouldn't be something I'd look to auto-escape, since the specific escape logic could be dependant on the LDAP server in use and since such changes would break (or at least complicate) existing uses of escaped group names.
@LoongKK commented on GitHub (Jul 29, 2025):
hi @ssddanbrown ,I've also found an issue: if both CN=Group1,OU=deptA,OU=xxx,OU=xxx,DC=xxx,DC=com and CN=Group1,OU=deptB,OU=xxx,OU=xxx,DC=xxx,DC=com exist simultaneously, using the Role's ExternalAuthId (i.e., the CN name) will incorrectly map these two groups to a single role. Is there any way to avoid this error, or can we use the full value of 'memberOf' for matching instead?
@LoongKK commented on GitHub (Jul 29, 2025):
/app/www/app/Access/LdapService.php [Modified]
//$names[] = $exploded[0];
$filtered = array_diff_key($exploded, ['count' => '', 'dn' => '']);
$joinedString = implode('-', $filtered);
$names[] = $joinedString;
Then, I can use Group1-deptA-xxx-xxx-xxx-com as the ExternalAuthId