Unable to upload more than 6 pages of a word document #5348

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OVERLORD · 2026-02-05T09:59:26+03:00

OVERLORD commented

2026-02-05 09:59:26 +03:00

Originally created by @pabsroq on GitHub (Jul 8, 2025).

Describe the Bug

Hi Team,

We are currently trying to import a word document into Bookstack and concert it to a Bookstack page, the issue that we are having is that the doc is only 8 Pages long yet for more than we try we are only able to successfully read 6 pages.

This document has a lot of images as it is a how to guide.

Steps to Reproduce

Open an existing page or new one
Click on edit
drag and drop the docx into a bookstack page in edit mode
Editor displays all of the pages
Save the bookstack page
Now it only shows content until the end of page 6, doesn't matter how many times we refresh it, nada.

Expected Behaviour

Seeing the content of all of the pages within the saved Bookstack page, more when editing the page it shows that all of the content came over....

Screenshots or Additional Context

No response

Browser Details

No response

Exact BookStack Version

v25.02

Originally created by @pabsroq on GitHub (Jul 8, 2025). ### Describe the Bug Hi Team, We are currently trying to import a word document into Bookstack and concert it to a Bookstack page, the issue that we are having is that the doc is only 8 Pages long yet for more than we try we are only able to successfully read 6 pages. This document has a lot of images as it is a how to guide. ### Steps to Reproduce 1. Open an existing page or new one 2. Click on edit 3. drag and drop the docx into a bookstack page in edit mode 4. Editor displays all of the pages 5. Save the bookstack page 6. Now it only shows content until the end of page 6, doesn't matter how many times we refresh it, nada. ### Expected Behaviour Seeing the content of all of the pages within the saved Bookstack page, more when editing the page it shows that all of the content came over.... ### Screenshots or Additional Context _No response_ ### Browser Details _No response_ ### Exact BookStack Version v25.02

OVERLORD added the 🐛 Bug label 2026-02-05 09:59:26 +03:00

OVERLORD closed this issue

2026-02-05 09:59:29 +03:00

OVERLORD commented

2026-02-05 09:59:31 +03:00

@ssddanbrown commented on GitHub (Jul 8, 2025):

Hi @pabsroq,
To confirm, are you using this unsupported customization hack to perform this import?

@ssddanbrown commented on GitHub (Jul 8, 2025): Hi @pabsroq, To confirm, are you [using this unsupported customization hack](https://www.bookstackapp.com/hacks/wysiwyg-docx-import/) to perform this import?

OVERLORD commented

2026-02-05 09:59:32 +03:00

@pabsroq commented on GitHub (Jul 8, 2025):

@ssddanbrown hmmm let me get back to you, I believe that there was a discussion about it but uncertain if got implemented. Just to get it out of the way and just in case, is there a better or preferred way to import docx documents to bookstack?
Thanks,s

@pabsroq commented on GitHub (Jul 8, 2025): @ssddanbrown hmmm let me get back to you, I believe that there was a discussion about it but uncertain if got implemented. Just to get it out of the way and just in case, is there a better or preferred way to import docx documents to bookstack? Thanks,s

OVERLORD commented

2026-02-05 09:59:33 +03:00

@pabsroq commented on GitHub (Jul 8, 2025):

Hi @pabsroq, To confirm, are you using this unsupported customization hack to perform this import?

I just checked and it was there, just removed it.
Is there a proper way to import word documents to bookstack? thanks

@pabsroq commented on GitHub (Jul 8, 2025): > Hi [@pabsroq](https://github.com/pabsroq), To confirm, are you [using this unsupported customization hack](https://www.bookstackapp.com/hacks/wysiwyg-docx-import/) to perform this import? I just checked and it was there, just removed it. Is there a proper way to import word documents to bookstack? thanks

OVERLORD commented

2026-02-05 09:59:35 +03:00

@ssddanbrown commented on GitHub (Jul 9, 2025):

Is there a proper way to import word documents to bookstack? thanks

No, there's no official way for this. The hack is provided as an option and is probably the most used.
I also wrote an API-based script for docx import here: https://codeberg.org/bookstack/api-scripts/src/branch/main/node-docx-to-page
But that does use the same conversion library so the issue may also be apparent with that, although it's possible that your issue may be something different.

@ssddanbrown commented on GitHub (Jul 9, 2025): > Is there a proper way to import word documents to bookstack? thanks No, there's no official way for this. The hack is provided as an option and is probably the most used. I also wrote an API-based script for docx import here: https://codeberg.org/bookstack/api-scripts/src/branch/main/node-docx-to-page But that does use the same conversion library so the issue may also be apparent with that, although it's possible that your issue may be something different.

OVERLORD commented

2026-02-05 09:59:37 +03:00

@ssddanbrown commented on GitHub (Aug 9, 2025):

Since there's been no further discussion here I'll go ahead and close this off.

@ssddanbrown commented on GitHub (Aug 9, 2025): Since there's been no further discussion here I'll go ahead and close this off.

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Reference: starred/BookStack#5348