Clicking on Books Does not Display Chapters, Only Whitespace #532

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opened 2026-02-04 20:50:45 +03:00 by OVERLORD · 4 comments
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Originally created by @lithium-ap on GitHub (Dec 28, 2017).

For Bug Reports

  • BookStack Version (Found in settings, Please don't put 'latest'): v0.18.5
  • PHP Version: 5.6.xxxx
  • MySQL Version: 5.6
Expected Behavior

Page loads content

Current Behavior

Page does not load content, I'm able to login to the application, am provided the recent docs, able to navigate books, but any further and I'm greeted with a blank page where content should be. I can still access the rest of the web app without issue, only am unable to view chapters.

Here is a screencap of a Book that has several chapters and pages after clicked on:

image

Steps to Reproduce

Logged in, click books, select book, no pages.

Additionally... I enabled some security functions on the vhost, rolled them back, didnt make a difference.

Originally created by @lithium-ap on GitHub (Dec 28, 2017). ### For Bug Reports * BookStack Version *(Found in settings, Please don't put 'latest')*: v0.18.5 * PHP Version: 5.6.xxxx * MySQL Version: 5.6 ##### Expected Behavior Page loads content ##### Current Behavior Page does not load content, I'm able to login to the application, am provided the recent docs, able to navigate books, but any further and I'm greeted with a blank page where content should be. I can still access the rest of the web app without issue, only am unable to view chapters. Here is a screencap of a Book that has several chapters and pages after clicked on: ![image](https://user-images.githubusercontent.com/4935041/34399207-d5999f72-eb4a-11e7-911a-9a780f1de7ee.png) ##### Steps to Reproduce Logged in, click books, select book, no pages. Additionally... I enabled some security functions on the vhost, rolled them back, didnt make a difference.
OVERLORD added the 🐕 Support label 2026-02-04 20:50:45 +03:00
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@AbijeetP commented on GitHub (Dec 28, 2017):

Hey @lithium-ap,

Sorry to hear that you're having problems. Could you please follow the steps here - https://www.bookstackapp.com/docs/admin/debugging/ and give me the laravel.log file?

@AbijeetP commented on GitHub (Dec 28, 2017): Hey @lithium-ap, Sorry to hear that you're having problems. Could you please follow the steps here - https://www.bookstackapp.com/docs/admin/debugging/ and give me the laravel.log file?
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@AbijeetP commented on GitHub (Dec 28, 2017):

Oh I see now, you should be using PHP 7.x. That probably is the issue.

Requirements available here - https://www.bookstackapp.com/docs/admin/installation/

@AbijeetP commented on GitHub (Dec 28, 2017): Oh I see now, you should be using PHP 7.x. That probably is the issue. Requirements available here - https://www.bookstackapp.com/docs/admin/installation/
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@ssddanbrown commented on GitHub (Dec 28, 2017):

@lithium-ap Is this on a new instance or after an update?

Previous to BookStack v0.19 the min required version of php was 5.6.4. Double check your exact php version to double check if this could be the issue.

For v0.19+ php 7.0.0 is the minimum so might be worth updating both PHP and BookStack if possible.

@ssddanbrown commented on GitHub (Dec 28, 2017): @lithium-ap Is this on a new instance or after an update? Previous to BookStack v0.19 the min required version of php was `5.6.4`. Double check your exact php version to double check if this could be the issue. For v0.19+ php `7.0.0` is the minimum so might be worth updating both PHP and BookStack if possible.
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@lithium-ap commented on GitHub (Dec 28, 2017):

Hi Dan,

I am using PHP Version 5.6.31-4 on this server, but did have it working prior to testing a php7.1 update. Anyhow, I moved it to a new web server with php7.1 and it's working fine.

@lithium-ap commented on GitHub (Dec 28, 2017): Hi Dan, I am using PHP Version 5.6.31-4 on this server, but did have it working prior to testing a php7.1 update. Anyhow, I moved it to a new web server with php7.1 and it's working fine.
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Reference: starred/BookStack#532