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Missing Attachemens after reorganisation #5082
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Originally created by @werksfarbe on GitHub (Dec 13, 2024).
Describe the Bug
Hi Folks
We have reorganized our wiki. There are many explanatory videos in the wiki. Unfortunately, the videos are now missing from almost all pages. Error 404. However, the video code is still included on the page: . When I look into the database, the entry is still there and the file is also present. What happened?
We still use BookStack v23.06.2 (update is planed end of dezember)
Can you help me here to fix this? or would an update fix the issue?
Thank
Tom
Steps to Reproduce
Visiting a Website with a embetted video file
Expected Behaviour
videofile is avalible
Screenshots or Additional Context
Browser Details
all
Exact BookStack Version
v23.06.2
@ssddanbrown commented on GitHub (Dec 13, 2024):
Hi @werksfarbe,
Do you have visibility of the page which the video was originally uploaded to as an attachment?
@werksfarbe commented on GitHub (Dec 16, 2024):
Hi @ssddanbrown
the pages are there with the video-html-code (but not videos displayed)
the video-files are not on the pages as an attachment. I see them only in the database and in the file strukte.
At this moment i saw that its happening not only with videos but wuth all attachement like .zip.
Tom
@ssddanbrown commented on GitHub (Dec 16, 2024):
@werksfarbe
Can you follow the below steps:
uploaded_tocolumn for that row.<bookstack-base-path>/link/<value-from-last-step>Also:
@werksfarbe commented on GitHub (Dec 16, 2024):
Hi @ssddanbrown
first of all big thanks for your time and your help here!
I opened a Problematic page. the ID of the attachment in the video-HTML-Tag is "66" so
attachments/66. The ID in the Rowuploaded_tois 303. When i go to /link/303 i get an 404 error.The path of the physical file is
<server>/BookStack/storage/uploads/files/2024-06-Jun/ul4F9GiQArz4mZBE-mp4The file is there and avalible. I can download it - add suffix .mp4 and its useable again.
To check a littlebit more i looked for the page ID.
Like you see here the page ID issnt 303 but 390.
I dont made any changes in the file system.
is there maybe a way to reconnect the pages to the attchement?
Update: What i did - i gave a friend of mine more access to the wiki so she can edit, move and delete pages. for this i create a new user role with permissions
@ssddanbrown commented on GitHub (Dec 17, 2024):
@werksfarbe The attachment would have been uploaded to page 303, so visibility of the attachment depends on access to that page. Since you can't see it, but the attachment still exists, that probably means on of the following:
If you really needed to, you could change the
uploaded_tofor the attachment to be a different page ID, although it's not something I've tested nor is officially supported at all.@werksfarbe commented on GitHub (Dec 17, 2024):
Oh my... you are right. instead of moving an page she create a new one, makes copy&paste and delete the old one - but of course without the attachements
oh 💩
@ssddanbrown commented on GitHub (Dec 17, 2024):
Yeah, that'd do it! Should be able to restore from the recycle bin, before it gets deleted forever!
Since this mystery is solved, I'll go ahead and close off this issue.