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Installation failed #5047

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opened 2026-02-05 09:36:27 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-05 09:36:27 +03:00
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Originally created by @lricora on GitHub (Nov 12, 2024).

Attempted Debugging

  • I have read the debugging page

Searched GitHub Issues

  • I have searched GitHub for the issue.

Describe the Scenario

Hello,
I'm a newbie. I tried to installa bookstack with Ubuntu 22.04 Installation Script. After installation, i have an HTTP error 500.

[Tue Nov 12 09:32:18.019649 2024] [php:warn] [pid 111001] [client X.X.X.X:28155] PHP Warning: require(/var/www/bookstack/public/../vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/pub
lic/index.php on line 34

I have many errors in the installation logs :

[4/9] Installing Composer (PHP dependency manager)...
PHP Warning: copy(https://composer.github.io/installer.sig): Failed to open stream: Connection timed out in Command line code on line 1
PHP Warning: copy(https://getcomposer.org/installer): Failed to open stream: Connection timed out in Command line code on line 1
PHP Warning: hash_file(composer-setup.php): Failed to open stream: No such file or directory in Command line code on line 1
Could not open input file: composer-setup.php
rm: cannot remove 'composer-setup.php': No such file or directory
mv: cannot stat 'composer.phar': No such file or directory
[5/9] Installing PHP dependencies using composer...
Could not open input file: /usr/local/bin/composer
[6/9] Creating and populating BookStack .env file...
PHP Warning: require(/var/www/bookstack/vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/artisan on line 18
PHP Fatal error: Uncaught Error: Failed opening required '/var/www/bookstack/vendor/autoload.php' (include_path='.:/usr/share/php') in /var/www/bookstack/artisan:18
Stack trace:
#0 {main}
thrown in /var/www/bookstack/artisan on line 18
[7/9] Running initial BookStack database migrations...
PHP Warning: require(/var/www/bookstack/vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/artisan on line 18
PHP Fatal error: Uncaught Error: Failed opening required '/var/www/bookstack/vendor/autoload.php' (include_path='.:/usr/share/php') in /var/www/bookstack/artisan:18
Stack trace:
#0 {main}
thrown in /var/www/bookstack/artisan on line 18

How can i fix this issue ?

Exact BookStack Version

N/A

Log Content

_> [4/9] Installing Composer (PHP dependency manager)...

PHP Warning: copy(https://composer.github.io/installer.sig): Failed to open stream: Connection timed out in Command line code on line 1
PHP Warning: copy(https://getcomposer.org/installer): Failed to open stream: Connection timed out in Command line code on line 1
PHP Warning: hash_file(composer-setup.php): Failed to open stream: No such file or directory in Command line code on line 1
Could not open input file: composer-setup.php
rm: cannot remove 'composer-setup.php': No such file or directory
mv: cannot stat 'composer.phar': No such file or directory
[5/9] Installing PHP dependencies using composer...
Could not open input file: /usr/local/bin/composer
[6/9] Creating and populating BookStack .env file...
PHP Warning: require(/var/www/bookstack/vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/artisan on line 18
PHP Fatal error: Uncaught Error: Failed opening required '/var/www/bookstack/vendor/autoload.php' (include_path='.:/usr/share/php') in /var/www/bookstack/artisan:18
Stack trace:
#0 {main}
thrown in /var/www/bookstack/artisan on line 18
[7/9] Running initial BookStack database migrations...
PHP Warning: require(/var/www/bookstack/vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/artisan on line 18
PHP Fatal error: Uncaught Error: Failed opening required '/var/www/bookstack/vendor/autoload.php' (include_path='.:/usr/share/php') in /var/www/bookstack/artisan:18
Stack trace:
#0 {main}
thrown in /var/www/bookstack/artisan on line 18_

Hosting Environment

PHP 8.1.2 on ubuntu 22.04 (fresh OS)

Originally created by @lricora on GitHub (Nov 12, 2024). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario Hello, I'm a newbie. I tried to installa bookstack with Ubuntu 22.04 Installation Script. After installation, i have an HTTP error 500. _[Tue Nov 12 09:32:18.019649 2024] [php:warn] [pid 111001] [client X.X.X.X:28155] PHP Warning: require(/var/www/bookstack/public/../vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/pub lic/index.php on line 34_ I have many errors in the installation logs : > [4/9] Installing Composer (PHP dependency manager)... > PHP Warning: copy(https://composer.github.io/installer.sig): Failed to open stream: Connection timed out in Command line code on line 1 > PHP Warning: copy(https://getcomposer.org/installer): Failed to open stream: Connection timed out in Command line code on line 1 > PHP Warning: hash_file(composer-setup.php): Failed to open stream: No such file or directory in Command line code on line 1 > Could not open input file: composer-setup.php > rm: cannot remove 'composer-setup.php': No such file or directory > mv: cannot stat 'composer.phar': No such file or directory > [5/9] Installing PHP dependencies using composer... > Could not open input file: /usr/local/bin/composer > [6/9] Creating and populating BookStack .env file... > PHP Warning: require(/var/www/bookstack/vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/artisan on line 18 > PHP Fatal error: Uncaught Error: Failed opening required '/var/www/bookstack/vendor/autoload.php' (include_path='.:/usr/share/php') in /var/www/bookstack/artisan:18 > Stack trace: > #0 {main} > thrown in /var/www/bookstack/artisan on line 18 > [7/9] Running initial BookStack database migrations... > PHP Warning: require(/var/www/bookstack/vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/artisan on line 18 > PHP Fatal error: Uncaught Error: Failed opening required '/var/www/bookstack/vendor/autoload.php' (include_path='.:/usr/share/php') in /var/www/bookstack/artisan:18 > Stack trace: > #0 {main} > thrown in /var/www/bookstack/artisan on line 18 How can i fix this issue ? ### Exact BookStack Version N/A ### Log Content _> [4/9] Installing Composer (PHP dependency manager)... > PHP Warning: copy(https://composer.github.io/installer.sig): Failed to open stream: Connection timed out in Command line code on line 1 > PHP Warning: copy(https://getcomposer.org/installer): Failed to open stream: Connection timed out in Command line code on line 1 > PHP Warning: hash_file(composer-setup.php): Failed to open stream: No such file or directory in Command line code on line 1 > Could not open input file: composer-setup.php > rm: cannot remove 'composer-setup.php': No such file or directory > mv: cannot stat 'composer.phar': No such file or directory > [5/9] Installing PHP dependencies using composer... > Could not open input file: /usr/local/bin/composer > [6/9] Creating and populating BookStack .env file... > PHP Warning: require(/var/www/bookstack/vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/artisan on line 18 > PHP Fatal error: Uncaught Error: Failed opening required '/var/www/bookstack/vendor/autoload.php' (include_path='.:/usr/share/php') in /var/www/bookstack/artisan:18 > Stack trace: > #0 {main} > thrown in /var/www/bookstack/artisan on line 18 > [7/9] Running initial BookStack database migrations... > PHP Warning: require(/var/www/bookstack/vendor/autoload.php): Failed to open stream: No such file or directory in /var/www/bookstack/artisan on line 18 > PHP Fatal error: Uncaught Error: Failed opening required '/var/www/bookstack/vendor/autoload.php' (include_path='.:/usr/share/php') in /var/www/bookstack/artisan:18 > Stack trace: > #0 {main} > thrown in /var/www/bookstack/artisan on line 18_ ### Hosting Environment PHP 8.1.2 on ubuntu 22.04 (fresh OS)
OVERLORD added the 🐕 Support label 2026-02-05 09:36:27 +03:00
OVERLORD commented 2026-02-05 09:36:29 +03:00
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@ssddanbrown commented on GitHub (Nov 12, 2024):

Hi @lricora,
It looks like the script failed to fetch required files, maybe because of a network connection issue during install?
Are there any limitations in regards to the internet access/ability of this machine?
Might be worth re-trying the install process, just in case it was a temporary issue.

You'll need to start from a fresh system though, the script isn't intended to be ran more that once.
Also, any reason to start on Ubuntu 22.04? If this is a fresh system, it would make sense to use the latest Ubuntu LTS version (24.04) instead of an older one.

@ssddanbrown commented on GitHub (Nov 12, 2024): Hi @lricora, It looks like the script failed to fetch required files, maybe because of a network connection issue during install? Are there any limitations in regards to the internet access/ability of this machine? Might be worth re-trying the install process, just in case it was a temporary issue. You'll need to start from a fresh system though, the script isn't intended to be ran more that once. Also, any reason to start on Ubuntu 22.04? If this is a fresh system, it would make sense to use the latest Ubuntu LTS version (24.04) instead of an older one.
OVERLORD commented 2026-02-05 09:36:31 +03:00
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@lricora commented on GitHub (Nov 12, 2024):

Hello,
I have no internet access issue on this machine. I will retry with new VM.
For Ubuntu version, I am dependent on a system team ;)

@lricora commented on GitHub (Nov 12, 2024): Hello, I have no internet access issue on this machine. I will retry with new VM. For Ubuntu version, I am dependent on a system team ;)
OVERLORD commented 2026-02-05 09:36:33 +03:00
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@lricora commented on GitHub (Nov 12, 2024):

problem solved : php composer didn't work with proxy...

@lricora commented on GitHub (Nov 12, 2024): problem solved : php composer didn't work with proxy...
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