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Google SAML groups stopped syncing users #4949
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opened 2026-02-05 09:28:48 +03:00 by OVERLORD
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Reference: starred/BookStack#4949
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Originally created by @Jeffrey-FB on GitHub (Sep 11, 2024).
Attempted Debugging
Searched GitHub Issues
Describe the Scenario
I have been using Google for SAML auth.
Everything has been working well.
Now today new groups we are creating will not sync users.
Is there a limit to how many user roles we can have?
I've looked at the logs and there doesn't seem to be anything in there.
Is there any where else i can get info on why this isn't working anymore?
Exact BookStack Version
v24.05.2
Log Content
No response
Hosting Environment
apache2, Ubuntu 24.04, SAML 2 to Google workspace.
@ssddanbrown commented on GitHub (Sep 11, 2024):
No hard limits built in, but I don't advise inflating the number of roles beyond what's needed since they can have a performance impact.
You can use the
SAML2_DUMP_USER_DETAILS=trueoption to dump the fetched SAML details upon login. (This will stop login, so only enable temporarily during login).Then double check if you're still getting group details provided in this data.
@bramFB commented on GitHub (Sep 12, 2024):
I've done extensive testing.
We have 10 groups/roles that work, and it seems everything created AFTER these first 10, do not sync.
Perhaps we have hit a limit?
We could work with just 10 roles, but it's less than ideal TBH.
10 doesn't seem that many does it?
@Jeffrey-FB commented on GitHub (Sep 12, 2024):
@ssddanbrown We did the
SAML2_DUMP_USER_DETAILS=trueand it's not adding/showing the newer groups, in the user dump.i.e group number 11 and up
Could it be an issue if the user is a Viewer in one group but an Editor in another?
As the user is getting multiple Roles assigned
@bramFB commented on GitHub (Sep 12, 2024):
Additional bit of info, one of the groups that DOESN'T work, is nested in a group that DOES.
In this case, the user gets the permissions of the working group/role.
But for any group that is outside of the first 10 created (could be coincidental) it doesn't work.
Another note (which we presume doesn't relate)
We previously had used LDAP, but switched to Google SAML.
It is possible (hard to confirm) that all the WORKING groups, were previously also LDAP/AD groups. They were then recreated in Google.
The non-working groups, were only ever created in Google.
Any clues there?
@ssddanbrown commented on GitHub (Sep 12, 2024):
@Jeffrey-FB Based up that, then this is an issue with Google not providing the extra groups to BookStack in the first place. BookStack can't consider them if Google is not providing them.
Based upon this page, th limit of groups in SAML responses for Google is 75, but you might need to ensure the groups are configured for the mapping?
@Jeffrey-FB commented on GitHub (Sep 17, 2024):
That did the trick thanks.