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Error in the installation phase - BookStack haven't access to the database #4902

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opened 2026-02-05 09:24:59 +03:00 by OVERLORD · 2 comments
OVERLORD commented 2026-02-05 09:24:59 +03:00
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Originally created by @nicfab on GitHub (Aug 8, 2024).

Attempted Debugging

  • I have read the debugging page

Searched GitHub Issues

  • I have searched GitHub for the issue.

Describe the Scenario

I followed the instructions to install (manually) Bookstack here https://www.bookstackapp.com/docs/admin/installation/#manual.
After running php artisan migrate, I receive the error as the following image.

sshot_2024-08-07_20 20 19

I underline that I already have a BookStack instance working fine that I have to migrate to another server.

Exact BookStack Version

latest

Log Content

Next Illuminate\\View\\ViewException: SQLSTATE[HY000] [2002] No such file or directory (SQL: select * from `users` where `system_name` = public limit 1) (View: /var/www/bookstack/resources/views/layouts/base.blade.php) (View: /var/www/bookstack/resources/views/layouts/base.blade.php) in /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php:760
Stack trace:
#0 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(60): Illuminate\\View\\Engines\\CompilerEngine->handleViewException()
#1 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(70): Illuminate\\View\\Engines\\PhpEngine->evaluatePath()
#2 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/View.php(195): Illuminate\\View\\Engines\\CompilerEngine->get()
#3 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/View.php(178): Illuminate\\View\\View->getContents()
#4 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/View.php(147): Illuminate\\View\\View->renderContents()
#5 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Http/Response.php(69): Illuminate\\View\\View->render()
#6 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Http/Response.php(35): Illuminate\\Http\\Response->setContent()
#7 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(57): Illuminate\\Http\\Response->__construct()
#8 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(87): Illuminate\\Routing\\ResponseFactory->make()
#9 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(626): Illuminate\\Routing\\ResponseFactory->view()
#10 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(554): Illuminate\\Foundation\\Exceptions\\Handler->renderHttpException()
#11 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(460): Illuminate\\Foundation\\Exceptions\\Handler->prepareResponse()
#12 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(377): Illuminate\\Foundation\\Exceptions\\Handler->renderExceptionResponse()
#13 /var/www/bookstack/app/Exceptions/Handler.php(89): Illuminate\\Foundation\\Exceptions\\Handler->render()
#14 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(233): BookStack\\Exceptions\\Handler->render()
#15 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(210): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->renderHttpResponse()
#16 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(270): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleException()
#17 [internal function]: Illuminate\\Foundation\\Bootstrap\\HandleExceptions->Illuminate\\Foundation\\Bootstrap\\{closure}()
#18 {main}
  thrown at /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php:760)
[stacktrace]
#0 {main}
"}

Hosting Environment

PHP 8.1 - Ubuntu 22.04.4 LTS

Originally created by @nicfab on GitHub (Aug 8, 2024). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario I followed the instructions to install (manually) Bookstack here https://www.bookstackapp.com/docs/admin/installation/#manual. After running `php artisan migrate`, I receive the error as the following image. ![sshot_2024-08-07_20 20 19](https://github.com/user-attachments/assets/bd0f2b37-5bfb-4d2e-8b54-ee426d5432ef) I underline that I already have a BookStack instance working fine that I have to migrate to another server. ### Exact BookStack Version latest ### Log Content ``` Next Illuminate\\View\\ViewException: SQLSTATE[HY000] [2002] No such file or directory (SQL: select * from `users` where `system_name` = public limit 1) (View: /var/www/bookstack/resources/views/layouts/base.blade.php) (View: /var/www/bookstack/resources/views/layouts/base.blade.php) in /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php:760 Stack trace: #0 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(60): Illuminate\\View\\Engines\\CompilerEngine->handleViewException() #1 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(70): Illuminate\\View\\Engines\\PhpEngine->evaluatePath() #2 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/View.php(195): Illuminate\\View\\Engines\\CompilerEngine->get() #3 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/View.php(178): Illuminate\\View\\View->getContents() #4 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/View.php(147): Illuminate\\View\\View->renderContents() #5 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Http/Response.php(69): Illuminate\\View\\View->render() #6 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Http/Response.php(35): Illuminate\\Http\\Response->setContent() #7 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(57): Illuminate\\Http\\Response->__construct() #8 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(87): Illuminate\\Routing\\ResponseFactory->make() #9 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(626): Illuminate\\Routing\\ResponseFactory->view() #10 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(554): Illuminate\\Foundation\\Exceptions\\Handler->renderHttpException() #11 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(460): Illuminate\\Foundation\\Exceptions\\Handler->prepareResponse() #12 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(377): Illuminate\\Foundation\\Exceptions\\Handler->renderExceptionResponse() #13 /var/www/bookstack/app/Exceptions/Handler.php(89): Illuminate\\Foundation\\Exceptions\\Handler->render() #14 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(233): BookStack\\Exceptions\\Handler->render() #15 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(210): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->renderHttpResponse() #16 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(270): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleException() #17 [internal function]: Illuminate\\Foundation\\Bootstrap\\HandleExceptions->Illuminate\\Foundation\\Bootstrap\\{closure}() #18 {main} thrown at /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Connection.php:760) [stacktrace] #0 {main} "} ``` ### Hosting Environment PHP 8.1 - Ubuntu 22.04.4 LTS
OVERLORD added the 🐕 Support label 2026-02-05 09:24:59 +03:00
OVERLORD commented 2026-02-05 09:25:03 +03:00
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@ssddanbrown commented on GitHub (Aug 8, 2024):

Hi @nicfab,
Can you share the commands you ran to create the database and user for BookStack in MySQL?

@ssddanbrown commented on GitHub (Aug 8, 2024): Hi @nicfab, Can you share the commands you ran to create the database and user for BookStack in MySQL?
OVERLORD commented 2026-02-05 09:25:06 +03:00
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@nicfab commented on GitHub (Aug 8, 2024):

Hi @nicfab, Can you share the commands you ran to create the database and user for BookStack in MySQL?

I solved.
I made an error during the installation process.
Thank you very much for your support.

@nicfab commented on GitHub (Aug 8, 2024): > Hi @nicfab, Can you share the commands you ran to create the database and user for BookStack in MySQL? I solved. I made an error during the installation process. Thank you very much for your support.
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