Page Deletion after image cleanup #4890

New Issue

OVERLORD · 2026-02-05T09:24:06+03:00

OVERLORD commented

2026-02-05 09:24:06 +03:00

Originally created by @randommantis on GitHub (Jul 22, 2024).

Attempted Debugging

I have read the debugging page

Searched GitHub Issues

I have searched GitHub for the issue.

Describe the Scenario

I recently move our Bookstack instance from cent os 7 to ubuntu 24.04 and from bookstack beta something to [BookStack v24.05.2]. Everything moved correctly but we couldn't upload images so I ran the image clean up through the web browser but everything post upgrade was deleted. A weeks worth of page creations and revisions just deleted. Wanted to know if there was a way to restore it I unfortunately did not take a snapshot before the image cleanup.

Exact BookStack Version

BookStack v24.05.2

Log Content

Logs show nothing.

Hosting Environment

PHP 8.3.6
Ubuntu 24.04
Apache/2.4.58 (Ubuntu)
mysql Ver 8.0.37
git version 2.43.0

Originally created by @randommantis on GitHub (Jul 22, 2024). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario I recently move our Bookstack instance from cent os 7 to ubuntu 24.04 and from bookstack beta something to [BookStack v24.05.2]. Everything moved correctly but we couldn't upload images so I ran the image clean up through the web browser but everything post upgrade was deleted. A weeks worth of page creations and revisions just deleted. Wanted to know if there was a way to restore it I unfortunately did not take a snapshot before the image cleanup. ### Exact BookStack Version BookStack v24.05.2 ### Log Content Logs show nothing. ### Hosting Environment PHP 8.3.6 Ubuntu 24.04 Apache/2.4.58 (Ubuntu) mysql Ver 8.0.37 git version 2.43.0

OVERLORD added the 🐕 Support label 2026-02-05 09:24:06 +03:00

OVERLORD closed this issue

2026-02-05 09:24:07 +03:00

OVERLORD commented

2026-02-05 09:24:11 +03:00

@ssddanbrown commented on GitHub (Jul 22, 2024):

Hi @randommantis,
The image cleanup action does not touch pages or revisions at all, only image entries.

Was anything else done around the same time?
Can you detail how you performed the migration from the old system?
Does anything from post-upgrade exist (users, books, activity, audit-log entries)? or does it all appear "reset" back to pre-upgrade?

@ssddanbrown commented on GitHub (Jul 22, 2024): Hi @randommantis, The image cleanup action does not touch pages or revisions at all, only image entries. - Was anything else done around the same time? - Can you detail how you performed the migration from the old system? - Does anything from post-upgrade exist (users, books, activity, audit-log entries)? or does it all appear "reset" back to pre-upgrade?

OVERLORD commented

2026-02-05 09:24:13 +03:00

@randommantis commented on GitHub (Jul 22, 2024):

The issues was resolved after Regenerate References and restarting the vm (I don't know which one fixed it).

Details on the issues as it happened:
I ran the cleanup, the webserver kept loading for 5-10 minutes and eventually turned off the vm, I restarted and noticed the pages I had made post migration were gone then I ran the cleanup till it finished correctly (after taking a snapshot this time). Regenerated References 1-2 times then rebooted the vm and came back from lunch to it seemingly working. Might've just been a weird glich/issues but I did also run "sudo chown www-data:www-data -R bootstrap/cache public/uploads storage && chmod -R 755 bootstrap/cache public/uploads storage". Anyone of these could've fixed it, probably just needed a reboot.

Everything is back now and audit log just shows I ran cleanup-images 2 times.

@randommantis commented on GitHub (Jul 22, 2024): The issues was resolved after Regenerate References and restarting the vm (I don't know which one fixed it). Details on the issues as it happened: I ran the cleanup, the webserver kept loading for 5-10 minutes and eventually turned off the vm, I restarted and noticed the pages I had made post migration were gone then I ran the cleanup till it finished correctly (after taking a snapshot this time). Regenerated References 1-2 times then rebooted the vm and came back from lunch to it seemingly working. Might've just been a weird glich/issues but I did also run "sudo chown www-data:www-data -R bootstrap/cache public/uploads storage && chmod -R 755 bootstrap/cache public/uploads storage". Anyone of these could've fixed it, probably just needed a reboot. Everything is back now and audit log just shows I ran cleanup-images 2 times.

OVERLORD referenced this issue

2026-02-05 10:31:47 +03:00

[PR #4890] [MERGED] Updated translations with latest Crowdin changes #6421

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Reference: starred/BookStack#4890