mirror of
https://github.com/BookStackApp/BookStack.git
synced 2026-07-16 05:33:49 +03:00
How Fix Access Denied Error? #4781
Closed
opened 2026-02-05 09:15:15 +03:00 by OVERLORD
·
3 comments
No Branch/Tag Specified
development
l10n_development
release
snyk-action
ci_and_static
mfa_key
phpstan_june26
MilnerMart/development
GamerClassN7/impersonations-for-admin
Zhey-on/feature/csp-image-css-controls-6033
tortillas5/development
llm_only
vectors
McTom234/oidc-key-algorithms
captcha_example
v26.05.2
v26.05.1
v26.05
v26.03.5
v26.03.4
v26.03.3
v26.03.2
v26.03.1
v26.03
v25.12.9
v25.12.8
v25.12.7
v25.12.6
v25.12.5
v25.12.4
v25.12.3
v25.12.2
v25.12.1
v25.12
v25.11.6
v25.11.5
v25.11.4
v24.11.4
v25.11.3
v25.11.2
v25.11.1
v25.11
v25.07.3
v25.07.2
v25.07.1
v25.07
v25.05.2
v25.05.1
v25.05
v25.02.5
v25.02.4
v25.02.3
v25.02.2
v25.02.1
v25.02
v24.12.1
v24.12
v24.10.3
v24.10.2
v24.10.1
v24.10
v24.05.4
v24.05.3
v24.05.2
v24.05.1
v24.05
v24.02.3
v24.02.2
v24.02.1
v24.02
v23.12.3
v23.12.2
v23.12.1
v23.12
v23.10.4
v23.10.3
v23.10.2
v23.10.1
v23.10
v23.08.3
v23.08.2
v23.08.1
v23.08
v23.06.2
v23.06.1
v23.06
v23.05.2
v23.05.1
v23.05
v23.02.3
v23.02.2
v23.02.1
v23.02
v23.01.1
v23.01
v22.11.1
v22.11
v22.10.2
v22.10.1
v22.10
v22.09.1
v22.09
v22.07.3
v22.07.2
v22.07.1
v22.07
v22.06.2
v22.06.1
v22.06
v22.04.2
v22.04.1
v22.04
v22.03.1
v22.03
v22.02.3
v22.02.2
v22.02.1
v22.02
v21.12.5
v21.12.4
v21.12.3
v21.12.2
v21.12.1
v21.12
v21.11.3
v21.11.2
v21.11.1
v21.11
v21.10.3
v21.10.2
v21.10.1
v21.10
v21.08.6
v21.08.5
v21.08.4
v21.08.3
v21.08.2
v21.08.1
v21.08
v21.05.4
v21.05.3
v21.05.2
v21.05.1
v21.05
v21.04.6
v21.04.5
v21.04.4
v21.04.3
v21.04.2
v21.04.1
v21.04
v0.31.8
v0.31.7
v0.31.6
v0.31.5
v0.31.4
v0.31.3
v0.31.2
v0.31.1
v0.31.0
v0.30.7
v0.30.6
v0.30.5
v0.30.4
v0.30.3
v0.30.2
v0.30.1
v0.30.0
v0.29.3
v0.29.2
v0.29.1
v0.29.0
v0.28.3
v0.28.2
v0.28.1
v0.28.0
v0.27.5
v0.27.4
v0.27.3
v0.27.2
v0.27.1
v0.27
v0.26.4
v0.26.3
v0.26.2
v0.26.1
v0.26.0
v0.25.5
v0.25.4
v0.25.3
v0.25.2
v0.25.1
v0.25.0
v0.24.3
v0.24.2
v0.24.1
v0.24.0
v0.23.2
v0.23.1
v0.23.0
v0.22.0
v0.21.0
v0.20.3
v0.20.2
v0.20.1
v0.20.0
v0.19.0
v0.18.5
v0.18.4
v0.18.3
v0.18.2
v0.18.1
v0.18.0
v0.17.4
v0.17.3
v0.17.2
v0.17.1
v0.17.0
v0.16.3
v0.16.2
v0.16.1
v0.16.0
v0.15.3
v0.15.2
v0.15.1
v0.15.0
v0.14.3
v0.14.2
v0.14.1
v0.14.0
v0.13.1
v0.13.0
v0.12.2
v0.12.1
v0.12.0
v0.11.2
v0.11.1
v0.11.0
v0.10.0
v0.9.3
v0.9.2
v0.9.1
v0.9.0
v0.8.2
v0.8.1
v0.8.0
v0.7.6
v0.7.5
v0.7.4
v0.7.3
0.7.2
v.0.7.1
v0.7.0
v0.6.3
v0.6.2
v0.6.1
v0.6.0
v0.5.0
Labels
Clear labels
🎨 Design
📖 Docs Update
🐛 Bug
🐛 Bug
:cat2:🐈 Possible duplicate
💿 Database
☕ Open to discussion
💻 Front-End
🐕 Support
🚪 Authentication
🌍 Translations
🔌 API Task
🏭 Back-End
⛲ Upstream
🔨 Feature Request
🛠️ Enhancement
🛠️ Enhancement
🛠️ Enhancement
❤️ Happy feedback
🔒 Security
🔍 Pending Validation
💆 UX
📝 WYSIWYG Editor
🌔 Out of scope
🔩 API Request
:octocat: Admin/Meta
🖌️ View Customization
❓ Question
🚀 Priority
🛡️ Blocked
🚚 Export System
♿ A11y
🔧 Maintenance
> Markdown Editor
pull-request
Mirrored from GitHub Pull Request
No Label
🐕 Support
Milestone
No items
No Milestone
Projects
Clear projects
No project
Notifications
Due Date
No due date set.
Dependencies
No dependencies set.
Reference: starred/BookStack#4781
Reference in New Issue
Block a user
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Delete Branch "%!s()"
Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?
Originally created by @libtech4 on GitHub (May 18, 2024).
Attempted Debugging
Searched GitHub Issues
Describe the Scenario
This is the first time I have tried to install BookStack in a Linux VM. I have installed all the required packages, such as Ngnix, PHP, etc. I downloaded BookStack and ran composer install. No issue was found; everything went well. I updated the .env file with the database information below. Then, I ran "php artisan key:generate," and it generated a key. When I ran "php artisan migrate," I got a QueryEception error. I am using the MySQL database, and it is installed in a remote VM. I created a database and database user for BookStack. I granted all privileges. From the Stack server, I can access the MySQL server. I also created a test table using Bookstack credentials. Everything is fine, but I don't know if I am getting an error. I restarted the Ngnix service and tried to access the GUI, but it didn't come up.
Database Access details
Details
By the way, I only added doc.homelab.local for the Bookstack server in my DNS server's zones; I'm not sure how it is showing up in the stack server. I still created users using both domain names and IP addresses.

192.168.1.212 is the IP address of the MySQL server, and 216 is the IP address of the Bookstack server. Do you have any idea how to fix the issue? Thanks,
Exact BookStack Version
Not sure where to find it.
Log Content
Details
Hosting Environment
php 8.1 Linux, ngnix
@ssddanbrown commented on GitHub (May 18, 2024):
Hi @libtech4,
This sounds strange and looks like you'd done the main useful debugging steps already.
I noticed you were using config caching, which is something we don't document as it can cause confusion when changing env options. Just to eliminate that as a variable, can you force delete the
bootstrap/cache/config.phpfile and avoid caching the config (at least until getting things to a working state).As another debug step, you could run the below from your bookstack install dir:
This will print out the database details that BookStack would be using, post parse/caching, so you could compare the details to those you've set to ensure they're aligned.
Otherwise, another option is to enable the mysql general log (if not already enabled) and check what is reported on the mysql-server side of things when a connection is attempted, in the hopes of additional insight. I just tested this on my setup and the general log seems to log failed connection attempts.
@libtech4 commented on GitHub (May 19, 2024):
Thank you, Dan; the issue got fixed. I deleted the database and user, recreated it, and followed your instructions by deleting the config.php file, which worked. I appreciate your help! I was looking for a documenting tool for personal use, and this was the first one I installed in my home lab and it really looks nice.
@ssddanbrown commented on GitHub (May 20, 2024):
@libtech4 Good to hear that worked! I'll therefore close this off.