bug creating a user #4479

New Issue

OVERLORD · 2026-02-05T08:58:30+03:00

OVERLORD commented

2026-02-05 08:58:30 +03:00

Originally created by @wellingenial on GitHub (Feb 22, 2024).

Describe the Bug

http://ip.com/settings/users/create 500 (Internal Server Error)

This error only happens when I create a user.

After several attempts it let me create one, but I have not been able to create more users.

I have tried several versions of bookstack and several browsers, but the error continues.

I can update without problems. I only have problems creating a user.

Steps to Reproduce

Log into the app.
go to to settings
go to users
Click on add new user
Fill the blanks and click save.

Expected Behaviour

should crear a new user

Screenshots or Additional Context

No response

Browser Details

windows 10 / chrome / edge

Exact BookStack Version

v23.12.2-ls130

Originally created by @wellingenial on GitHub (Feb 22, 2024). ### Describe the Bug http://ip.com/settings/users/create 500 (Internal Server Error) ![Screenshot 2024-02-22 004627](https://github.com/BookStackApp/BookStack/assets/133387351/d1126c43-d57c-454c-bd82-4aaa9ff5cd1f) This error only happens when I create a user. After several attempts it let me create one, but I have not been able to create more users. I have tried several versions of bookstack and several browsers, but the error continues. I can update without problems. I only have problems creating a user. ### Steps to Reproduce 1. Log into the app. 2. go to to settings 3. go to users 4. Click on add new user 5. Fill the blanks and click save. ### Expected Behaviour should crear a new user ### Screenshots or Additional Context _No response_ ### Browser Details windows 10 / chrome / edge ### Exact BookStack Version v23.12.2-ls130

OVERLORD added the 🐛 Bug label 2026-02-05 08:58:30 +03:00

OVERLORD closed this issue

2026-02-05 08:58:33 +03:00

OVERLORD commented

2026-02-05 08:58:38 +03:00

@wellingenial commented on GitHub (Feb 22, 2024):

Found this error is because the smtp server.

@wellingenial commented on GitHub (Feb 22, 2024): Found this error is because the smtp server.

OVERLORD referenced this issue

2026-02-05 10:30:21 +03:00

[PR #4479] [CLOSED] Update page.blade.php #6362

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