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Error 500 upon installing #4470
Closed
opened 2026-02-05 08:57:20 +03:00 by OVERLORD
·
3 comments
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Reference: starred/BookStack#4470
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Originally created by @ShrekisLyf on GitHub (Feb 19, 2024).
Describe the Bug
I have followed the whole tutorial very precisely and ran into a http 500 after installing. i know you people like logs so here it is :)
Details
Steps to Reproduce
Expected Behaviour
It should load the site as expected
Screenshots or Additional Context
No response
Browser Details
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Exact BookStack Version
Newest https://github.com/BookStackApp/BookStack.git --branch release --single-branch
@ssddanbrown commented on GitHub (Feb 19, 2024):
Hi @ShrekisLyf,
Looks like you have an issue with filesystem permissions.
We have some guidance for that here:
https://www.bookstackapp.com/docs/admin/filesystem-permissions/
If you need further help, it would be useful to know the operating system used, and the tutorial followed.
@ShrekisLyf commented on GitHub (Feb 19, 2024):
wow that REALLY fixed it!
that part was not in the installation documentation with the sudo chown -R user:www-data /var/www/BookStack and sudo chmod -R 755 /var/www/BookStack but that did the trick!
@ssddanbrown commented on GitHub (Feb 19, 2024):
Good to hear that fixed it.
Our manual install steps do advise to ensure these folders are writable on step 4: