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An unknown error occurred - When saving changes #4363
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Originally created by @TheSteveBennett on GitHub (Dec 12, 2023).
Attempted Debugging
Searched GitHub Issues
Describe the Scenario
When saving any changes to a page, after pressing save, users receive an error message, "An unknown error occurred" and are left with the option to return home. Changes have been saved and if user goes back to page and makes another edit the change is saved with no error.
Exact BookStack Version
v23.10.4
Log Content
No response
Hosting Environment
PHP 8.2 - RHEL 8.6 running apache
@ssddanbrown commented on GitHub (Dec 12, 2023):
Hi @TheSteveBennett,
Please see our debugging page to learn how to gain more information about such an error from the logs or debug view:
https://www.bookstackapp.com/docs/admin/debugging/
Common issues are missing PHP extensions, unconfigured mail or filesystem permissions; but getting extra detail as per the above should provide some much more direct pointers to the actual issue/cause.
@TheSteveBennett commented on GitHub (Dec 12, 2023):
HTTPD Log - [Mon Dec 11 11:21:48.554533 2023] [ssl:warn] [pid 29551:tid 139962192087360] AH0 1909: bookstack.cravencounty.com:443:0 server certificate does NOT include an ID which matches the server name
I am attaching the Laravel.log
laravel.log
The errors occured after upgrading from v23.06.2 to v23.10.
@ssddanbrown commented on GitHub (Dec 12, 2023):
Based upon the errors in that log, you're missing some required database tables.
Did you perhaps upgrade, and forget to run the
php artisan migrateupdate step?Or did that step perhaps error?
@TheSteveBennett commented on GitHub (Dec 12, 2023):
This is from the Debugging view and attached is the stack trace
stack_trace.txt
Illuminate\Database\QueryException
SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackdb.watches' doesn't exist (SQL: select
level,watchable_id,watchable_type,user_idfromwatcheswhere ((watchable_type= page andwatchable_id= 185) or (watchable_type= book andwatchable_id= 32) or (watchable_type= chapter andwatchable_id= 67)))@TheSteveBennett commented on GitHub (Dec 12, 2023):
I don't remember seeing any errors. I did have problems with the original pull but was able to work though those. Can I re-run the "php artisan migrate" step?
@ssddanbrown commented on GitHub (Dec 12, 2023):
Yeah, just be sure to record any errors you get on first-run, since errors on subsequent runs can be different.
@TheSteveBennett commented on GitHub (Dec 12, 2023):
That resolved the problem. Thanks for your patience with the "new guy".
@ssddanbrown commented on GitHub (Dec 12, 2023):
Good to hear that resolved it, no worries, happy I could help!