Can't update to newer version #4299

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opened 2026-02-05 08:28:52 +03:00 by OVERLORD · 7 comments
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Originally created by @ryanvoorspoels on GitHub (Nov 6, 2023).

Attempted Debugging

  • I have read the debugging page

Searched GitHub Issues

  • I have searched GitHub for the issue.

Describe the Scenario

I followed the upgrade instructions and I see that the server is retrieving files but nothing is being updated to a new version

Exact BookStack Version

BookStack v22.11

Log Content

No response

Hosting Environment

Ubuntu 22.10 php:8.2.6

Originally created by @ryanvoorspoels on GitHub (Nov 6, 2023). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario I followed the upgrade instructions and I see that the server is retrieving files but nothing is being updated to a new version ### Exact BookStack Version BookStack v22.11 ### Log Content _No response_ ### Hosting Environment Ubuntu 22.10 php:8.2.6
OVERLORD added the 🐕 Support label 2026-02-05 08:28:52 +03:00
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@ssddanbrown commented on GitHub (Nov 6, 2023):

Hi @ryanvoorspoels,
Please could you explain the detail/output/errors you're seeing when attempting to run the update commands?

@ssddanbrown commented on GitHub (Nov 6, 2023): Hi @ryanvoorspoels, Please could you explain the detail/output/errors you're seeing when attempting to run the update commands?
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@ryanvoorspoels commented on GitHub (Nov 7, 2023):

Hi @ssddanbrown, It is solved. There were extra files in the public folder and git pull origin release gave an error.

@ryanvoorspoels commented on GitHub (Nov 7, 2023): Hi @ssddanbrown, It is solved. There were extra files in the public folder and git pull origin release gave an error.
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Owner

@ryanvoorspoels commented on GitHub (Nov 7, 2023):

Hi @ssddanbrown, after the update the header is too big. What can I do about it?
afbeelding

@ryanvoorspoels commented on GitHub (Nov 7, 2023): Hi @ssddanbrown, after the update the header is too big. What can I do about it? ![afbeelding](https://github.com/BookStackApp/BookStack/assets/16672674/6b8e10b6-be88-41f3-aa55-baeab414973e)
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@ssddanbrown commented on GitHub (Nov 8, 2023):

@ryanvoorspoels

  • What is the current output of running git status from your bookstack directory?
  • What is the current output of running git log -n 1 from your bookstack directory?
  • Have you attempted (now or previously) any customizations to the header via custom HTML or our theme systems?
@ssddanbrown commented on GitHub (Nov 8, 2023): @ryanvoorspoels - What is the current output of running `git status` from your bookstack directory? - What is the current output of running `git log -n 1` from your bookstack directory? - Have you attempted (now or previously) any customizations to the header via custom HTML or our theme systems?
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@ryanvoorspoels commented on GitHub (Nov 8, 2023):

git status
On branch release
Your branch is up to date with 'origin/release'.

Untracked files:
(use "git add ..." to include in what will be committed)
bookstack-files-backup.tar.gz
public/bookstack-files-backup.tar.gz
public/dist/print-styles.css
public/libs/tinymce/custom-changes.md

nothing added to commit but untracked files present (use "git add" to track)

git log -n 1
commit c61af9c22b (HEAD -> release, origin/release)
Author: Dan Brown ssddanbrown@googlemail.com
Date: Thu Nov 2 14:44:53 2023 +0000

Updated version and assets for release v23.10.1

Before the update we added somthing to Custom HTML Head Content. I have removed it but no change.

@ryanvoorspoels commented on GitHub (Nov 8, 2023): git status On branch release Your branch is up to date with 'origin/release'. Untracked files: (use "git add <file>..." to include in what will be committed) bookstack-files-backup.tar.gz public/bookstack-files-backup.tar.gz public/dist/print-styles.css public/libs/tinymce/custom-changes.md nothing added to commit but untracked files present (use "git add" to track) git log -n 1 commit c61af9c22b319f3fa00e1b089000aecefe36ad09 (HEAD -> release, origin/release) Author: Dan Brown <ssddanbrown@googlemail.com> Date: Thu Nov 2 14:44:53 2023 +0000 Updated version and assets for release v23.10.1 Before the update we added somthing to Custom HTML Head Content. I have removed it but no change.
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@ssddanbrown commented on GitHub (Nov 8, 2023):

Thanks for the info @ryanvoorspoels.

Just a note, you may want to move/remove the public/bookstack-files-backup.tar.gz file you have, since that file would be accessible to anyone with any kind of web access to your instance.

Can't see anything which would affect the header though.

  • Do you have anything with the themes/ folder of your BookStack install?
  • Does this remain the same if you open in a different browser and/or private window?
  • What browser are you using?
  • Does our demo instance look okay in the same browser (https://demo.bookstackapp.com)?
@ssddanbrown commented on GitHub (Nov 8, 2023): Thanks for the info @ryanvoorspoels. Just a note, you may want to move/remove the `public/bookstack-files-backup.tar.gz` file you have, since that file would be accessible to anyone with any kind of web access to your instance. Can't see anything which would affect the header though. - Do you have anything with the `themes/` folder of your BookStack install? - Does this remain the same if you open in a different browser and/or private window? - What browser are you using? - Does our demo instance look okay in the same browser (https://demo.bookstackapp.com)?
Author
Owner

@ryanvoorspoels commented on GitHub (Nov 8, 2023):

@ssddanbrown thanks for the info. I removed the public/bookstack-files-backup.tar.gz file. I tried it on a differed pc and it looks normal. I only have the problem on firefox on windows but after the deleting history and cookies and the buffer the problem is gone. Thanks for helping me!

@ryanvoorspoels commented on GitHub (Nov 8, 2023): @ssddanbrown thanks for the info. I removed the public/bookstack-files-backup.tar.gz file. I tried it on a differed pc and it looks normal. I only have the problem on firefox on windows but after the deleting history and cookies and the buffer the problem is gone. Thanks for helping me!
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Reference: starred/BookStack#4299