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Unknown error Occured on creating new user #4262
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Originally created by @arshapsclock on GitHub (Oct 6, 2023).
Describe the Bug
While trying to create a new user from the admin account its showing unknown error occured and not able to create one.
Steps to Reproduce
users are not getting created and throwing an error as "Unknown error occured"
Expected Behaviour
User should be created and admin can enforce them to enable the MFA while login.
Screenshots or Additional Context
No response
Browser Details
No response
Exact BookStack Version
v23.08.3
@arshapsclock commented on GitHub (Oct 6, 2023):
103.179.230.63 - - [06/Oct/2023:03:09:20 +0000] "POST /settings/users/create HTTP/1.1" 500 18213 "http://34.219.34.103/settings/users/create" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36"
Please see the logs
@ssddanbrown commented on GitHub (Oct 7, 2023):
Hi @arshapsclock,
Those webserver logs don't show a lot. You'll find more relevant information in the application logs as per our debugging docs.
If you're sending an invite email when adding users, it's likely due to not being able to send email.
There's email test send functionality in the settings > maintenance part of the UI.
@ssddanbrown commented on GitHub (Oct 14, 2023):
Since there's been no further discussion here I'll close this off. Feel free to respond to my last message if required to re-open and continue this thread.