Can't change settings, open user panel or add image to book #3472

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OVERLORD · 2026-02-05T06:49:17+03:00

OVERLORD commented

2026-02-05 06:49:17 +03:00

Originally created by @WerWolv on GitHub (Jan 25, 2023).

Attempted Debugging

I have read the debugging page

Searched GitHub Issues

I have searched GitHub for the issue.

Describe the Scenario

Hi
I tried installing Bookstack using docker-compose and the latest linuxserver/bookstack image. For the most part this worked fine and I managed to access my instance, change my credentials and create a new Shelf and Book. However I ran into a few issues from there. First I wanted to grant Public Access to the instance through the setting, however checking any of the checkmarks there and clicking on Save Settings simply resets the checkboxes back. I managed to manually force them on by modifying the relevant fields in the database which suggests that somehow the frontend can't communicate with the database correctly? Other things like creating books and modifying users worked however.
After that I noticed that clicking on the top right button with my username on it, doesn't do anything and also other buttons like the one that lets you upload a cover image for a book simply don't do anything.

I searched through all the log files mentioned in the documentations but none of them had any real errors or anything in them so I'm kinda lost.

Exact BookStack Version

v22.11.1-ls60

Log Content

The only error-like thing I could find was this here from the database logs:

Version: '10.6.10-MariaDB-log'  socket: '/run/mysqld/mysqld.sock'  port: 3306  MariaDB Server
2023-01-25 20:10:21 4 [Warning] Aborted connection 4 to db: 'unconnected' user: 'unauthenticated' host: 'localhost' (This connection closed normally without authentication)
2023-01-25 20:10:23 6 [Warning] Aborted connection 6 to db: 'unconnected' user: 'unauthenticated' host: 'bookstack.documentations_default' (This connection closed normally without authentication)
2023-01-25 20:12:24 20 [Warning] Access denied for user 'root'@'localhost' (using password: NO)

PHP Version

8..1.14

Hosting Environment

Arch Linux VPS - BookStack running inside of a Docker container setup using the docker-compose file from https://github.com/linuxserver/docker-bookstack

Originally created by @WerWolv on GitHub (Jan 25, 2023). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario Hi I tried installing Bookstack using docker-compose and the latest linuxserver/bookstack image. For the most part this worked fine and I managed to access my instance, change my credentials and create a new Shelf and Book. However I ran into a few issues from there. First I wanted to grant Public Access to the instance through the setting, however checking any of the checkmarks there and clicking on Save Settings simply resets the checkboxes back. I managed to manually force them on by modifying the relevant fields in the database which suggests that somehow the frontend can't communicate with the database correctly? Other things like creating books and modifying users worked however. After that I noticed that clicking on the top right button with my username on it, doesn't do anything and also other buttons like the one that lets you upload a cover image for a book simply don't do anything. I searched through all the log files mentioned in the documentations but none of them had any real errors or anything in them so I'm kinda lost. ### Exact BookStack Version v22.11.1-ls60 ### Log Content The only error-like thing I could find was this here from the database logs: ``` Version: '10.6.10-MariaDB-log' socket: '/run/mysqld/mysqld.sock' port: 3306 MariaDB Server 2023-01-25 20:10:21 4 [Warning] Aborted connection 4 to db: 'unconnected' user: 'unauthenticated' host: 'localhost' (This connection closed normally without authentication) 2023-01-25 20:10:23 6 [Warning] Aborted connection 6 to db: 'unconnected' user: 'unauthenticated' host: 'bookstack.documentations_default' (This connection closed normally without authentication) 2023-01-25 20:12:24 20 [Warning] Access denied for user 'root'@'localhost' (using password: NO) ``` ### PHP Version 8..1.14 ### Hosting Environment Arch Linux VPS - BookStack running inside of a Docker container setup using the docker-compose file from https://github.com/linuxserver/docker-bookstack

OVERLORD added the 🐕 Support label 2026-02-05 06:49:17 +03:00

OVERLORD closed this issue

2026-02-05 06:49:21 +03:00

OVERLORD commented

2026-02-05 06:49:27 +03:00

@ssddanbrown commented on GitHub (Jan 26, 2023):

@WerWolv 👋 Any chance you're running your instance behind Cloudflare proxy DNS?

@ssddanbrown commented on GitHub (Jan 26, 2023): @WerWolv 👋 Any chance you're running your instance behind Cloudflare proxy DNS?

OVERLORD commented

2026-02-05 06:49:29 +03:00

@WerWolv commented on GitHub (Jan 26, 2023):

@ssddanbrown Hey! I am indeed, I didn't expect this to cause any issues. Is there anything I can do about that?

I tried changing the CNAME DNS record to DNS only now (disabling the Proxy) but it still didn't work

@WerWolv commented on GitHub (Jan 26, 2023): @ssddanbrown Hey! I am indeed, I didn't expect this to cause any issues. Is there anything I can do about that? I tried changing the CNAME DNS record to DNS only now (disabling the Proxy) but it still didn't work

OVERLORD commented

2026-02-05 06:49:34 +03:00

@ssddanbrown commented on GitHub (Jan 26, 2023):

@WerWolv Okay, awesome, it's probably rocket loader. Can you find and disable rocket loader in cloudflare, it causes issues with BookStack's script.

I tried changing the CNAME DNS record to DNS only now (disabling the Proxy) but it still didn't work

You sure you're now connecting directly? DNS is heavily cached at many layers. Try enabling again with disabled rocket loader.

@ssddanbrown commented on GitHub (Jan 26, 2023): @WerWolv Okay, awesome, it's probably rocket loader. Can you [find and disable rocket loader](https://developers.cloudflare.com/fundamentals/speed/rocket-loader/enable/) in cloudflare, it causes issues with BookStack's script. > I tried changing the CNAME DNS record to DNS only now (disabling the Proxy) but it still didn't work You sure you're now connecting directly? DNS is heavily cached at many layers. Try enabling again with disabled rocket loader.

OVERLORD commented

2026-02-05 06:49:37 +03:00

@WerWolv commented on GitHub (Jan 26, 2023):

Disabling Rocket Loader fixed it thank you so much! That would have been the absolute last place I would have looked

@WerWolv commented on GitHub (Jan 26, 2023): Disabling Rocket Loader fixed it thank you so much! That would have been the absolute last place I would have looked

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Reference: starred/BookStack#3472