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Code Issues 784 Packages Projects Releases 10 Wiki Activity

Unable to send emails #3364

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opened 2026-02-05 06:29:58 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-05 06:29:58 +03:00
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Originally created by @LordNex on GitHub (Nov 28, 2022).

Attempted Debugging

  • I have read the debugging page

Searched GitHub Issues

  • I have searched GitHub for the issue.

Describe the Scenario

There does seem to be an old ticket out for this but it was closed due to inactivity.

Currently when you install the HA add on of Bookshelf, it come preconfigured with some default settings. After I logged in with the default user ID and Password I then wanted to get it configured for the people who will be using it. I don’t see any settings area to configure an SMTP host and when I click on “Send Test Email” I get the following error.

Error thrown when sending a test email: Expected response code 354 but got code "503", with message "503 RCPT command expected "

After looking over my firewall logs it appears to be attempting to use smtp.mailgun.org but I can’t find any setting for this to be able to change it as most email providers do not have open SMTP relays for obvious reasons. The Bookstack documentation states to change a config file but that is embedded with the image that’s connected to Home Assistant and not easily accessible.

Exact BookStack Version

22.10.2

Log Content

Error thrown when sending a test email: Expected response code 354 but got code "503", with message "503 RCPT command expected "

PHP Version

No response

Hosting Environment

Dell PowerEdge R620 with VMWare ESXi 7

System Information

version core-2022.11.4
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.10.7
os_name Linux
os_version 5.15.74
arch x86_64
timezone America/Chicago
config_dir /config
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web ok
GitHub API Calls Remaining 5000
Installed Version 1.28.4
Stage running
Available Repositories 1228
Downloaded Repositories 91
Home Assistant Cloud
logged_in true
subscription_expiration March 2, 2023 at 6:00 PM
relayer_connected true
remote_enabled true
remote_connected true
alexa_enabled false
google_enabled true
remote_server us-east-1-2.ui.nabu.casa
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Home Assistant Supervisor
host_os Home Assistant OS 9.3
update_channel stable
supervisor_version supervisor-2022.11.2
agent_version 1.4.1
docker_version 20.10.18
disk_total 491.4 GB
disk_used 75.7 GB
healthy true
supported true
board ova
supervisor_api ok
version_api ok
installed_addons AdGuard Home (4.7.5), AirCast (3.5.0), AirSonos (3.5.0), Double Take (1.13.1), Duck DNS (1.15.0), ESPHome (2022.11.3), File editor (5.4.2), Frigate NVR Proxy (1.3), MariaDB (2.5.1), Matrix (0.10.0), Z-Wave JS (0.1.74), Studio Code Server (5.4.1), SSH & Web Terminal (12.1.3), Traccar (0.17.0), Tor (4.0.2), MQTT IO (0.1.3), chrony (2.4.0), Z-Wave JS UI (1.3.0), TasmoAdmin (0.21.0), Spotify Connect (0.12.2), Node-RED (13.5.3), Samba share (10.0.0), Genie (3.0.0), Mosquitto broker (6.1.3), Samba Backup (5.2.0), NGINX Home Assistant SSL proxy (3.1.5), Matter Server (0.4.0), Exadel CompreFace (1.1.0), go2rtc (0.1-rc.4), Dnsmasq (1.5.1), Hey Ada! (1.2.0), AppDaemon (0.10.1), Bookstack (1.3.2)
Dashboards
dashboards 5
resources 53
views 13
mode storage
NextDNS
can_reach_server ok
Recorder
oldest_recorder_run May 31, 2022 at 8:37 PM
current_recorder_run November 27, 2022 at 11:27 AM
estimated_db_size 19052.23 MiB
database_engine mysql
database_version 10.6.8
Spotify
api_endpoint_reachable ok
Originally created by @LordNex on GitHub (Nov 28, 2022). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario There does seem to be an old ticket out for this but it was closed due to inactivity. Currently when you install the HA add on of Bookshelf, it come preconfigured with some default settings. After I logged in with the default user ID and Password I then wanted to get it configured for the people who will be using it. I don’t see any settings area to configure an SMTP host and when I click on “Send Test Email” I get the following error. ``` Error thrown when sending a test email: Expected response code 354 but got code "503", with message "503 RCPT command expected " ``` After looking over my firewall logs it appears to be attempting to use smtp.mailgun.org but I can’t find any setting for this to be able to change it as most email providers do not have open SMTP relays for obvious reasons. The Bookstack documentation states to change a config file but that is embedded with the image that’s connected to Home Assistant and not easily accessible. ### Exact BookStack Version 22.10.2 ### Log Content ``` Error thrown when sending a test email: Expected response code 354 but got code "503", with message "503 RCPT command expected " ``` ### PHP Version _No response_ ### Hosting Environment Dell PowerEdge R620 with VMWare ESXi 7 ## System Information version | core-2022.11.4 -- | -- installation_type | Home Assistant OS dev | false hassio | true docker | true user | root virtualenv | false python_version | 3.10.7 os_name | Linux os_version | 5.15.74 arch | x86_64 timezone | America/Chicago config_dir | /config <details><summary>Home Assistant Community Store</summary> GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok GitHub API Calls Remaining | 5000 Installed Version | 1.28.4 Stage | running Available Repositories | 1228 Downloaded Repositories | 91 </details> <details><summary>Home Assistant Cloud</summary> logged_in | true -- | -- subscription_expiration | March 2, 2023 at 6:00 PM relayer_connected | true remote_enabled | true remote_connected | true alexa_enabled | false google_enabled | true remote_server | us-east-1-2.ui.nabu.casa can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok </details> <details><summary>Home Assistant Supervisor</summary> host_os | Home Assistant OS 9.3 -- | -- update_channel | stable supervisor_version | supervisor-2022.11.2 agent_version | 1.4.1 docker_version | 20.10.18 disk_total | 491.4 GB disk_used | 75.7 GB healthy | true supported | true board | ova supervisor_api | ok version_api | ok installed_addons | AdGuard Home (4.7.5), AirCast (3.5.0), AirSonos (3.5.0), Double Take (1.13.1), Duck DNS (1.15.0), ESPHome (2022.11.3), File editor (5.4.2), Frigate NVR Proxy (1.3), MariaDB (2.5.1), Matrix (0.10.0), Z-Wave JS (0.1.74), Studio Code Server (5.4.1), SSH & Web Terminal (12.1.3), Traccar (0.17.0), Tor (4.0.2), MQTT IO (0.1.3), chrony (2.4.0), Z-Wave JS UI (1.3.0), TasmoAdmin (0.21.0), Spotify Connect (0.12.2), Node-RED (13.5.3), Samba share (10.0.0), Genie (3.0.0), Mosquitto broker (6.1.3), Samba Backup (5.2.0), NGINX Home Assistant SSL proxy (3.1.5), Matter Server (0.4.0), Exadel CompreFace (1.1.0), go2rtc (0.1-rc.4), Dnsmasq (1.5.1), Hey Ada! (1.2.0), AppDaemon (0.10.1), Bookstack (1.3.2) </details> <details><summary>Dashboards</summary> dashboards | 5 -- | -- resources | 53 views | 13 mode | storage </details> <details><summary>NextDNS</summary> can_reach_server | ok -- | -- </details> <details><summary>Recorder</summary> oldest_recorder_run | May 31, 2022 at 8:37 PM -- | -- current_recorder_run | November 27, 2022 at 11:27 AM estimated_db_size | 19052.23 MiB database_engine | mysql database_version | 10.6.8 </details> <details><summary>Spotify</summary> api_endpoint_reachable | ok -- | -- </details>
OVERLORD added the 🐕 Support label 2026-02-05 06:29:58 +03:00
OVERLORD commented 2026-02-05 06:30:02 +03:00
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@ssddanbrown commented on GitHub (Nov 28, 2022):

I'm going to go ahead and close this off since it appears to be a hassio specific query and it's already open in https://github.com/hassio-addons/addon-bookstack/issues/198 where I have responded.

@ssddanbrown commented on GitHub (Nov 28, 2022): I'm going to go ahead and close this off since it appears to be a hassio specific query and it's already open in https://github.com/hassio-addons/addon-bookstack/issues/198 where I have responded.
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Reference: starred/BookStack#3364
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