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TOTP:Unkwown error after loggin #3356
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opened 2026-02-05 06:28:26 +03:00 by OVERLORD
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Reference: starred/BookStack#3356
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Originally created by @EctoBoggan on GitHub (Nov 22, 2022).
Attempted Debugging
Searched GitHub Issues
Describe the Scenario
Hey, sorry for my poor english,
After updating to 22.10.2, Accounts with TOTP can't log in anymore, but accounts without TOTP can still log in.
I tried to put my backup back from the night before the update and manually choose the docker image version to the previous one but the error is still there after logging in with TOTP.
TOTP is forced for admin account (and every admin account can't log).
Is there a way to disable TOTP for every account (and disabling it for admin) if it happends to be the problem ?
Edit : I tried :
Exact BookStack Version
22.10.2
Log Content
PHP Version
No response
Hosting Environment
Docker 20.10.3-1308 on Synology NAS DSM 7.1
@EctoBoggan commented on GitHub (Nov 22, 2022):
I forgot that app moved from
/var/www/htmlto/app/www, I disabled TOTP for all admin account and now it works.I still don't know why TOTP gets buggy when updating.
Sorry for the useless issue !
@ssddanbrown commented on GitHub (Nov 22, 2022):
TOTP can usually get buggy due to the following reasons:
Looking at your logs, I'd say it's 2 in your case. BookStack uses the
APP_KEYvalue to encrypt MFA values, so if this changes then it can't decrypt them again when validating. From when I last checked, the linuxserver.io container image (I'm assuming that's what you're using based on paths) did have steps to ensure this is retained as part of the/configvolume mount.