Insert from Word, font and export to PDF #3342

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opened 2026-02-05 06:24:37 +03:00 by OVERLORD · 1 comment
Owner

Originally created by @Statium on GitHub (Nov 12, 2022).

Describe the Bug

Hello, it became necessary to insert text from the Word (the font is Times New Roman).
When exporting to PDF, questions are displayed instead of text
image
A suggestion for a solution to the problem is to zero out fonts on insertion in accordance with the system font.
Text is replaced with a question mark in languages other than English.

Steps to Reproduce

  1. Insert from Word text in font Times New Roman
  2. Save page
  3. Export PDF

Expected Behaviour

Screenshots or Additional Context

No response

Browser Details

Chrome last version

Exact BookStack Version

22.10.1

PHP Version

8.1

Hosting Environment

WinServer 19

Originally created by @Statium on GitHub (Nov 12, 2022). ### Describe the Bug Hello, it became necessary to insert text from the Word (the font is Times New Roman). When exporting to PDF, questions are displayed instead of text ![image](https://user-images.githubusercontent.com/4026090/201484170-be205fd8-dfd5-48e7-adf9-22cffda59705.png) A suggestion for a solution to the problem is to zero out fonts on insertion in accordance with the system font. Text is replaced with a question mark in languages other than English. ### Steps to Reproduce 1. Insert from Word text in font Times New Roman 2. Save page 3. Export PDF ### Expected Behaviour - ### Screenshots or Additional Context _No response_ ### Browser Details Chrome last version ### Exact BookStack Version 22.10.1 ### PHP Version 8.1 ### Hosting Environment WinServer 19
OVERLORD added the 🐛 Bug label 2026-02-05 06:24:37 +03:00
Author
Owner

@Statium commented on GitHub (Nov 17, 2022):

as I understand it in this matter, if the plugin can help clear the styles
https://www.tiny.cloud/docs/plugins/opensource/paste/

@Statium commented on GitHub (Nov 17, 2022): as I understand it in this matter, if the plugin can help clear the styles https://www.tiny.cloud/docs/plugins/opensource/paste/
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Reference: starred/BookStack#3342