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Blank screen upon first loading Bookstack #3257

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opened 2026-02-05 06:12:24 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 06:12:24 +03:00
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Originally created by @lawyernobaka on GitHub (Oct 8, 2022).

Attempted Debugging

  • I have read the debugging page

Searched GitHub Issues

  • I have searched GitHub for the issue.

Describe the Scenario

I cannot log in to Bookstack for the first time. When I navigate to the correct IP/port, all I get is a blank screen in Firefox. Trying other browsers, I get a 500 network error. Disabling VPN does not change results. All other docker images seem to be working as intended. I didn't see any issues that were the same as mine when I searched GitHub. I also manually updated the permissions for the uploads folder, but was unable to find the storage and cache folders to check theirs.

I provided the nginx log below. I can also provide the contents of laravel.log if necessary, but it's currently over 10K lines long.

Thanks for your help with this. I'll admit, I'm pretty new to all of this, so I really appreciate the guidance.

Exact BookStack Version

v22.09.1

Log Content

2022/10/08 02:15:46 [error] 322#322: *1 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368
Stack trace:
#0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare()
#1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}()
#2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback()
#3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run()
#4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select()
#5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database\Query\Builder->runSelect()
#6 /app/www/vend...PHP message: PHP Fatal error:  Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368
Stack trace:
#0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare()
#1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}()
#2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback()
#3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run()
#4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select()
#5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Databas
2022/10/08 16:25:56 [error] 324#324: *4 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368
Stack trace:
#0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare()
#1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}()
#2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback()
#3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run()
#4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select()
#5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database\Query\Builder->runSelect()
#6 /app/www/vend...PHP message: PHP Fatal error:  Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368
Stack trace:
#0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare()
#1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}()
#2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback()
#3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run()
#4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select()
#5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Databas
2022/10/08 16:26:50 [error] 324#324: *4 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368
Stack trace:
#0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare()
#1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}()
#2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback()
#3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run()
#4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select()
#5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database\Query\Builder->runSelect()
#6 /app/www/vend...PHP message: PHP Fatal error:  Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368
Stack trace:
#0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare()
#1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}()
#2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback()
#3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run()
#4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select()
#5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database

PHP Version

Unsure

Hosting Environment

Portainer Docker Manager (v2.15.1) and Docker (v20.10.3-1308) via Synology NAS (DSM v7.1-42661 Update 4). No proxies, connected through Mullvad VPN.

Originally created by @lawyernobaka on GitHub (Oct 8, 2022). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario I cannot log in to Bookstack for the first time. When I navigate to the correct IP/port, all I get is a blank screen in Firefox. Trying other browsers, I get a 500 network error. Disabling VPN does not change results. All other docker images seem to be working as intended. I didn't see any issues that were the same as mine when I searched GitHub. I also manually updated the permissions for the uploads folder, but was unable to find the storage and cache folders to check theirs. I provided the nginx log below. I can also provide the contents of laravel.log if necessary, but it's currently over 10K lines long. Thanks for your help with this. I'll admit, I'm pretty new to all of this, so I really appreciate the guidance. ### Exact BookStack Version v22.09.1 ### Log Content ``` 2022/10/08 02:15:46 [error] 322#322: *1 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368 Stack trace: #0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare() #1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}() #2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback() #3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run() #4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select() #5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database\Query\Builder->runSelect() #6 /app/www/vend...PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368 Stack trace: #0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare() #1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}() #2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback() #3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run() #4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select() #5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Databas 2022/10/08 16:25:56 [error] 324#324: *4 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368 Stack trace: #0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare() #1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}() #2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback() #3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run() #4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select() #5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database\Query\Builder->runSelect() #6 /app/www/vend...PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368 Stack trace: #0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare() #1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}() #2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback() #3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run() #4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select() #5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Databas 2022/10/08 16:26:50 [error] 324#324: *4 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368 Stack trace: #0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare() #1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}() #2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback() #3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run() #4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select() #5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database\Query\Builder->runSelect() #6 /app/www/vend...PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bookstackapp.users' doesn't exist in /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php:368 Stack trace: #0 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(368): PDO->prepare() #1 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(705): Illuminate\Database\Connection->Illuminate\Database\{closure}() #2 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(672): Illuminate\Database\Connection->runQueryCallback() #3 /app/www/vendor/laravel/framework/src/Illuminate/Database/Connection.php(376): Illuminate\Database\Connection->run() #4 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2414): Illuminate\Database\Connection->select() #5 /app/www/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(2402): Illuminate\Database ``` ### PHP Version Unsure ### Hosting Environment Portainer Docker Manager (v2.15.1) and Docker (v20.10.3-1308) via Synology NAS (DSM v7.1-42661 Update 4). No proxies, connected through Mullvad VPN.
OVERLORD added the 🐕 Support label 2026-02-05 06:12:24 +03:00
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