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Restore with Domain Change: Images Won't Load #2875
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opened 2026-02-05 05:33:36 +03:00 by OVERLORD
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Reference: starred/BookStack#2875
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Originally created by @brandoningli on GitHub (Jun 26, 2022).
Attempted Debugging
Searched GitHub Issues
Describe the Scenario
I am in the midst of scripting out the restoration of my VMs, and am running into a slight snag with restoring Bookstack regarding images. The files all copy over, database migrations don't run until after my sqldump is complete, and I've run the commands on the debugging page / generated output for changing the APP_URL. The URLs do change, but they will 404. I'm using the more secure image option. New uploads work fine.
The one thing I'm configuring differently is that my Apache config is redirecting all traffic to HTTPS, but otherwise the
:443virtual server configuration is identical to the default one on:80.Exact BookStack Version
v22.03.1 -> v22.06.1
Log Content
No response
PHP Version
7.4
Hosting Environment
Ubuntu 20.04 VMs running on an ESXi server. Restore via custom Ansible playbook / tarball / SMB share.
@ssddanbrown commented on GitHub (Jun 26, 2022):
Hi @brandoningli,
Just to confirm, are you running the
php artisan bookstack:update-url <oldUrl> <newUrl>command as part of this process?@brandoningli commented on GitHub (Jun 26, 2022):
Yep! Running both
The db itself is updated, and the new domain is used for the image URLs, but they 404.
@ssddanbrown commented on GitHub (Jun 26, 2022):
Okay, When opening one of the non-working image URLs in the browser, what is the URL (Can obscure domain and file name as required) and what kind of 404 page is shown? A blank-looking page or a bookstack styled page?
@brandoningli commented on GitHub (Jun 26, 2022):
The URLs are like
https://testing.domain.com/uploads/images/gallery/2022-05/scaled-1680-/xIifzdM2mT2URWlY-tivo-mini-release-tuner.jpg, and I get a bookstack styled page.Looking closer, though, and it looks like those images may not have actually copied over 🤦, so this may be an issue with my process instead of with bookstack. I'll work that kink out on my end and reopen if that doesn't solve things.
@ssddanbrown commented on GitHub (Jun 26, 2022):
Alrighty, Good luck!
@brandoningli commented on GitHub (Jun 26, 2022):
I've got the files copied over successfully now, but unfortunately the issue still persists. File permissions and directory contents look identical between the source and destination VMs.
@brandoningli commented on GitHub (Jun 26, 2022):
Actually, I take that back again. Sorry. It looks like
storagegot nested inside anotherstoragedirectory.@brandoningli commented on GitHub (Jun 26, 2022):
That was exactly my issue. I had an errant trailing slash which was causing my copy to be nested into a same-name subdirectory instead of the directory I wanted it in.