[Bug Report]: Profile avatar cannot update #2635

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opened 2026-02-05 04:40:46 +03:00 by OVERLORD · 5 comments
Owner

Originally created by @phucnguyenvn on GitHub (Feb 4, 2022).

Describe the Bug

image
When I edit the profile, the button select image is just not working, no error showing in the console tab
This is happening on the newest release, the demo site also got the same issue

Steps to Reproduce

  1. Login
  2. Click on user name -> edit profile
  3. Scroll down to Avatar setting, click on select image

Expected Behaviour

Should prompt the select file window to select a new avatar

Screenshots or Additional Context

No response

Exact BookStack Version

next version

PHP Version

No response

Hosting Environment

Ubuntu 18

Originally created by @phucnguyenvn on GitHub (Feb 4, 2022). ### Describe the Bug ![image](https://user-images.githubusercontent.com/19264169/152463746-794d9fe0-4a54-4bd3-8c53-20aa7e262610.png) When I edit the profile, the button select image is just not working, no error showing in the console tab This is happening on the newest release, the demo site also got the same issue ### Steps to Reproduce 1. Login 2. Click on user name -> edit profile 3. Scroll down to Avatar setting, click on select image ### Expected Behaviour Should prompt the select file window to select a new avatar ### Screenshots or Additional Context _No response_ ### Exact BookStack Version next version ### PHP Version _No response_ ### Hosting Environment Ubuntu 18
OVERLORD added the 🐛 Bug label 2026-02-05 04:40:46 +03:00
Author
Owner

@ssddanbrown commented on GitHub (Feb 4, 2022):

Hi @phucnguyenvn,

The button is showing the file picker for me, I'm on Firefox 96 on fedora 35, tested on the demo site.

  • What operating system and browser version are you using?
  • Does it still occur in a private/incognito window (Or other browser).
  • Does clicking the "Click Me" box on this page show the filepicker?
@ssddanbrown commented on GitHub (Feb 4, 2022): Hi @phucnguyenvn, The button is showing the file picker for me, I'm on Firefox 96 on fedora 35, tested on the demo site. - What operating system and browser version are you using? - Does it still occur in a private/incognito window (Or other browser). - Does clicking the "Click Me" box on [this page](https://jsfiddle.net/y42hex65/) show the filepicker?
Author
Owner

@phucnguyenvn commented on GitHub (Feb 4, 2022):

hi @ssddanbrown the click me not showing on my side. I'm using Google Chrome Version 97.0.4692.99 (Official Build) (x86_64)

@phucnguyenvn commented on GitHub (Feb 4, 2022): hi @ssddanbrown the click me not showing on my side. I'm using Google Chrome Version 97.0.4692.99 (Official Build) (x86_64)
Author
Owner

@ssddanbrown commented on GitHub (Feb 4, 2022):

@phucnguyenvn Just tested on Chrome (Version 97.0.4692.99 (Official Build) (64-bit)) on fedora 35 and seems to work for me.

The method used to show the filepicker, in both bookstack and the example above, are quite simplistic usages of html functionality, there's no custom script going on. I'd question if there's something wrong with your instance of chrome.

  • As above, what operating system are you using (to run chrome)?
  • Does it still occur in a private/incognito window (Or other browser).
@ssddanbrown commented on GitHub (Feb 4, 2022): @phucnguyenvn Just tested on Chrome (`Version 97.0.4692.99 (Official Build) (64-bit)`) on fedora 35 and seems to work for me. The method used to show the filepicker, in both bookstack and the example above, are quite simplistic usages of html functionality, there's no custom script going on. I'd question if there's something wrong with your instance of chrome. - As above, what operating system are you using (to run chrome)? - Does it still occur in a private/incognito window (Or other browser).
Author
Owner

@phucnguyenvn commented on GitHub (Feb 4, 2022):

@ssddanbrown I'm using MacOS Monterey, following your test I just make a restart for the whole system, now it's working without any issue. Let me close this bug. Really appreciate your help!!

@phucnguyenvn commented on GitHub (Feb 4, 2022): @ssddanbrown I'm using MacOS Monterey, following your test I just make a restart for the whole system, now it's working without any issue. Let me close this bug. Really appreciate your help!!
Author
Owner

@ssddanbrown commented on GitHub (Feb 4, 2022):

Cool, thanks for confirming, glad we found the answer!

@ssddanbrown commented on GitHub (Feb 4, 2022): Cool, thanks for confirming, glad we found the answer!
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Reference: starred/BookStack#2635