HTTP ERROR 500 #2602

New Issue

OVERLORD · 2026-02-05T04:36:08+03:00

OVERLORD commented

2026-02-05 04:36:08 +03:00

Originally created by @KapustaIKwas on GitHub (Jan 25, 2022).

Attempted Debugging

I have read the debugging page

Searched GitHub Issues

I have searched GitHub for the issue.

Describe the Scenario

Describe the bug
HTTP ERROR 500 when going to site.

Steps To Reproduce
Going to site, I get HTTP ERROR 500

Expected behavior
I would intend for the site to load.

Exact BookStack Version

BookStack v21.12.3

Log Content

PHP Fatal error: Uncaught Error: Call to undefined method ComposerAutoloaderInit4e5fbf84e4a2bdf796f705349341e084::getLoader() in bookstack/vendor/autoload.php

PHP Version

PHP 7.4.26 (cli) (built: Nov 19 2021 06:24:55) ( NTS )

Hosting Environment

Debian 12, Apache

Originally created by @KapustaIKwas on GitHub (Jan 25, 2022). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario Describe the bug HTTP ERROR 500 when going to site. Steps To Reproduce Going to site, I get HTTP ERROR 500 Expected behavior I would intend for the site to load. ### Exact BookStack Version BookStack v21.12.3 ### Log Content PHP Fatal error: Uncaught Error: Call to undefined method ComposerAutoloaderInit4e5fbf84e4a2bdf796f705349341e084::getLoader() in bookstack/vendor/autoload.php ### PHP Version PHP 7.4.26 (cli) (built: Nov 19 2021 06:24:55) ( NTS ) ### Hosting Environment Debian 12, Apache

OVERLORD added the 🐕 Support label 2026-02-05 04:36:08 +03:00

OVERLORD closed this issue

2026-02-05 04:36:09 +03:00

OVERLORD commented

2026-02-05 04:36:14 +03:00

@ssddanbrown commented on GitHub (Jan 26, 2022):

Hi @KapustaIKwas,

Can you confirm the version of composer in use? (Output of running composer -V)
Do you get any errors during the composer install --no-dev step of the update commands?

@ssddanbrown commented on GitHub (Jan 26, 2022): Hi @KapustaIKwas, - Can you confirm the version of composer in use? (Output of running `composer -V`) - Do you get any errors during the `composer install --no-dev` step of the update commands?

OVERLORD commented

2026-02-05 04:36:17 +03:00

@KapustaIKwas commented on GitHub (Jan 27, 2022):

Hey @ssddanbrown

Composer version is: 2.2.4 2022-01-08 12:30:42

When running the install command im getting two PHP Warnings:

PHP Warning: PHP Startup: Unable to load dynamic library 'apc.so'
PHP Warning: PHP Startup: Unable to load dynamic library 'memcached.so'

@KapustaIKwas commented on GitHub (Jan 27, 2022): Hey @ssddanbrown Composer version is: 2.2.4 2022-01-08 12:30:42 When running the install command im getting two PHP Warnings: 1. PHP Warning: PHP Startup: Unable to load dynamic library 'apc.so' 2. PHP Warning: PHP Startup: Unable to load dynamic library 'memcached.so'

OVERLORD commented

2026-02-05 04:36:20 +03:00

@ssddanbrown commented on GitHub (Jan 27, 2022):

@KapustaIKwas Thanks, I'm assuming there were not other errors running the command and that if you re-run it you see the following line within the output?:

Nothing to install, update or remove

You could trying deleting the vendor/ directory within your BookStack install folder, then re-run the composer install --no-dev step to see if the issue remains afterwards.

@ssddanbrown commented on GitHub (Jan 27, 2022): @KapustaIKwas Thanks, I'm assuming there were not other errors running the command and that if you re-run it you see the following line within the output?: ``` Nothing to install, update or remove ``` You could trying deleting the `vendor/` directory within your BookStack install folder, then re-run the `composer install --no-dev` step to see if the issue remains afterwards.

OVERLORD commented

2026-02-05 04:36:22 +03:00

@KapustaIKwas commented on GitHub (Jan 27, 2022):

@ssddanbrown yeah the issue still remains after deleting and reinstalling the composer dependencies.
Could it have something to do with the fact that I'm using debian 12?

Just installed bookstack on a ubuntu 18 system and it works fine.

@KapustaIKwas commented on GitHub (Jan 27, 2022): @ssddanbrown yeah the issue still remains after deleting and reinstalling the composer dependencies. Could it have something to do with the fact that I'm using debian 12? Just installed bookstack on a ubuntu 18 system and it works fine.

OVERLORD commented

2026-02-05 04:36:26 +03:00

@ssddanbrown commented on GitHub (Jan 27, 2022):

Could it have something to do with the fact that I'm using debian 12

Potentially, always an added risk of using pre-release operating systems. Could be something funky in a caching element of the PHP setup.

Just installed bookstack on a ubuntu 18 system and it works fine.

Okay, is that instead of the debian instance? Alright for me to therefore close this off?

@ssddanbrown commented on GitHub (Jan 27, 2022): > Could it have something to do with the fact that I'm using debian 12 Potentially, always an added risk of using pre-release operating systems. Could be something funky in a caching element of the PHP setup. > Just installed bookstack on a ubuntu 18 system and it works fine. Okay, is that instead of the debian instance? Alright for me to therefore close this off?

OVERLORD commented

2026-02-05 04:36:29 +03:00

@KapustaIKwas commented on GitHub (Jan 27, 2022):

Yeah sure, thanks for the quick help!

@KapustaIKwas commented on GitHub (Jan 27, 2022): Yeah sure, thanks for the quick help!

Sign in to join this conversation.

Branches Tags

1 Participants

Notifications

Due Date

No due date set.

Dependencies

No dependencies set.

Reference: starred/BookStack#2602