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[Support Request]: Update Error #2507
Closed
opened 2026-02-05 04:21:56 +03:00 by OVERLORD
·
5 comments
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v21.11
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Reference: starred/BookStack#2507
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Originally created by @xdaniel2063 on GitHub (Nov 26, 2021).
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Searched GitHub Issues
Describe the Scenario
Hello,
I tried to update from 21.10.3 to 21.11 and got the following error:
Please find a screenshot here:
https://i.imgur.com/xQGX329.png
I don't know how to fix this. Other updates before were no problem.
Thanks in advance for any help.
Best, Daniel
Exact BookStack Version
21.11
Log Content
No response
PHP Version
7.4.26
Hosting Environment
Plesk Obsidian v18.0.39_build1800211117.18 os_Ubuntu 18.04
@ssddanbrown commented on GitHub (Nov 26, 2021):
Hi @xdaniel2063,
Can you provide the exact output of the following two commands:
@xdaniel2063 commented on GitHub (Nov 26, 2021):
Hello @ssddanbrown,
here it is:
But when I run phpinfo it is this:
PHP Version 7.4.26
Best, Daniel
@ssddanbrown commented on GitHub (Nov 26, 2021):
Hi @xdaniel2063,
You likely have two versions of PHP installed on your system, where php7.2 is the default active for the command line.
You can often choose to run things with a specific version of php. For example:
@xdaniel2063 commented on GitHub (Nov 26, 2021):
Hello @ssddanbrown,
thank you.
/opt/plesk/php/7.4/bin/php artisan cache:clearworked. Should I run all commands of the updates this way?
@ssddanbrown commented on GitHub (Nov 26, 2021):
Ideally, since php7.2 is not supported. Alternatively, if not in use anymore, you could look to remove php7.2 to prevent confusion.
Will therefore close this off.