Update from 21.08.5 to 21.10.x went wrong #2472

New Issue

OVERLORD · 2026-02-05T04:15:24+03:00

OVERLORD commented

2026-02-05 04:15:24 +03:00

Originally created by @lorydone on GitHub (Nov 1, 2021).

Attempted Debugging

I have read the debugging page

Searched GitHub Issues

I have searched GitHub for the issue.

Describe the Scenario

After runnung the update command from Version 21.08.5 to 21.10.3 and after the following step in the cli is reached:

Generating optimized autoload files
> Illuminate\Foundation\ComposerScripts::postAutoloadDump
> @php artisan package:discover --ansi

I got following error message:

The stream or file "/var/www/BookStack/storage/logs/laravel.log" could not be opened in append mode: failed to open stream: Permission denied

This is for the commands (all in StreamHandler.php line 146)

php artisan cache:clear
php artisan view:clear
php artisan config:clear

This is strange, because permission are set as advised by running:

sudo chown -R www-data:www-data bootstrap/cache storage public/uploads
sudo chmod -R 755 bootstrap/cache storage public/uploads

(webserver user is www-data)

When cd'ing into the directory .../storage/logs/, attributes are shwon like this:
-rwxr-xr-x 1 www-data www-data 212875 Nov 1 17:25 laravel.log*

All previous updates run without issues

When I command sudo php artisan cache:clear I get this error (in Application.php line 679):

Class 'Facade\Ignition\IgnitionServiceProvider' not found

Result is, that Login Page is Blank, there is no content on it.

Any ideas what is wrong and where to dig in?

Exact BookStack Version

21.08.5 to 21.10.3

Log Content

[previous exception] [object] (ReflectionException(code: -1): Class translator does not exist at /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Container/Container.php:803)
[stacktrace]
#0 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Container/Container.php(803): ReflectionClass->__construct()
#1 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Container/Container.php(681): Illuminate\Container\Container->build()
#2 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(785): Illuminate\Container\Container->resolve()
#3 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Container/Container.php(629): Illuminate\Foundation\Application->resolve()
#4 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(770): Illuminate\Container\Container->make()
#5 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(120): Illuminate\Foundation\Application->make()
#6 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(873): app()
#7 /var/www/BookStack/storage/framework/views/4b8e70439d73c1f6b6ab796f9756cda764dd98e9.php(7): trans()
#8 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(43): include('/var/www/BookSt...')
#9 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(59): Illuminate\View\Engines\PhpEngine->evaluatePath()
#10 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/View.php(143): Illuminate\View\Engines\CompilerEngine->get()
#11 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/View.php(126): Illuminate\View\View->getContents()
#12 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/View.php(91): Illuminate\View\View->renderContents()
#13 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Http/Response.php(42): Illuminate\View\View->render()
#14 /var/www/BookStack/vendor/symfony/http-foundation/Response.php(205): Illuminate\Http\Response->setContent()
#15 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(55): Symfony\Component\HttpFoundation\Response->__construct()
#16 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(85): Illuminate\Routing\ResponseFactory->make()
#17 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(410): Illuminate\Routing\ResponseFactory->view()
#18 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(315): Illuminate\Foundation\Exceptions\Handler->renderHttpException()
#19 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(212): Illuminate\Foundation\Exceptions\Handler->prepareResponse()
#20 /var/www/BookStack/app/Exceptions/Handler.php(62): Illuminate\Foundation\Exceptions\Handler->render()
#21 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(420): BookStack\Exceptions\Handler->render()
#22 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(118): Illuminate\Foundation\Http\Kernel->renderException()
#23 /var/www/BookStack/public/index.php(54): Illuminate\Foundation\Http\Kernel->handle()
#24 {main}

PHP Version

7.4

Hosting Environment

Ubuntu Server 20.04 on Raspi4
nginx Server 1.18.0
mariadb 10.3.31

I had no problems running and updating Bookstackapp since updating from V21.08.5
Server runs behind a Nginx Proxy hostet on a Linux Container

Originally created by @lorydone on GitHub (Nov 1, 2021). ### Attempted Debugging - [X] I have read the debugging page ### Searched GitHub Issues - [X] I have searched GitHub for the issue. ### Describe the Scenario After runnung the update command from Version 21.08.5 to 21.10.3 and after the following step in the cli is reached: ``` Generating optimized autoload files > Illuminate\Foundation\ComposerScripts::postAutoloadDump > @php artisan package:discover --ansi ``` I got following error message: `The stream or file "/var/www/BookStack/storage/logs/laravel.log" could not be opened in append mode: failed to open stream: Permission denied` This is for the commands (all in StreamHandler.php line 146) ``` php artisan cache:clear php artisan view:clear php artisan config:clear ``` This is strange, because permission are set as advised by running: ``` sudo chown -R www-data:www-data bootstrap/cache storage public/uploads sudo chmod -R 755 bootstrap/cache storage public/uploads ``` (webserver user is www-data) When cd'ing into the directory .../storage/logs/, attributes are shwon like this: `-rwxr-xr-x 1 www-data www-data 212875 Nov 1 17:25 laravel.log*` All previous updates run without issues When I command `sudo php artisan cache:clear` I get this error (in Application.php line 679): `Class 'Facade\Ignition\IgnitionServiceProvider' not found` Result is, that Login Page is Blank, there is no content on it. Any ideas what is wrong and where to dig in? ### Exact BookStack Version 21.08.5 to 21.10.3 ### Log Content [previous exception] [object] (ReflectionException(code: -1): Class translator does not exist at /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Container/Container.php:803) [stacktrace] #0 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Container/Container.php(803): ReflectionClass->__construct() #1 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Container/Container.php(681): Illuminate\\Container\\Container->build() #2 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(785): Illuminate\\Container\\Container->resolve() #3 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Container/Container.php(629): Illuminate\\Foundation\\Application->resolve() #4 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(770): Illuminate\\Container\\Container->make() #5 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(120): Illuminate\\Foundation\\Application->make() #6 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(873): app() #7 /var/www/BookStack/storage/framework/views/4b8e70439d73c1f6b6ab796f9756cda764dd98e9.php(7): trans() #8 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(43): include('/var/www/BookSt...') #9 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(59): Illuminate\\View\\Engines\\PhpEngine->evaluatePath() #10 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/View.php(143): Illuminate\\View\\Engines\\CompilerEngine->get() #11 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/View.php(126): Illuminate\\View\\View->getContents() #12 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/View/View.php(91): Illuminate\\View\\View->renderContents() #13 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Http/Response.php(42): Illuminate\\View\\View->render() #14 /var/www/BookStack/vendor/symfony/http-foundation/Response.php(205): Illuminate\\Http\\Response->setContent() #15 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(55): Symfony\\Component\\HttpFoundation\\Response->__construct() #16 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Routing/ResponseFactory.php(85): Illuminate\\Routing\\ResponseFactory->make() #17 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(410): Illuminate\\Routing\\ResponseFactory->view() #18 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(315): Illuminate\\Foundation\\Exceptions\\Handler->renderHttpException() #19 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(212): Illuminate\\Foundation\\Exceptions\\Handler->prepareResponse() #20 /var/www/BookStack/app/Exceptions/Handler.php(62): Illuminate\\Foundation\\Exceptions\\Handler->render() #21 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(420): BookStack\\Exceptions\\Handler->render() #22 /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(118): Illuminate\\Foundation\\Http\\Kernel->renderException() #23 /var/www/BookStack/public/index.php(54): Illuminate\\Foundation\\Http\\Kernel->handle() #24 {main} ### PHP Version 7.4 ### Hosting Environment Ubuntu Server 20.04 on Raspi4 nginx Server 1.18.0 mariadb 10.3.31 I had no problems running and updating Bookstackapp since updating from V21.08.5 Server runs behind a Nginx Proxy hostet on a Linux Container

OVERLORD added the 🐕 Support label 2026-02-05 04:15:24 +03:00

OVERLORD closed this issue

2026-02-05 04:15:30 +03:00

OVERLORD commented

2026-02-05 04:15:36 +03:00

@ssddanbrown commented on GitHub (Nov 1, 2021):

Hi @lorydone, Does the composer install --no-dev update step run without error? Also, can you confirm the output of running git status within your bookstack install directory.

@ssddanbrown commented on GitHub (Nov 1, 2021): Hi @lorydone, Does the `composer install --no-dev` update step run without error? Also, can you confirm the output of running `git status` within your bookstack install directory.

OVERLORD commented

2026-02-05 04:15:39 +03:00

@lorydone commented on GitHub (Nov 1, 2021):

Hi @ssddanbrown
composer install --no-dev shows this:
+++++++++++++++++++

ubuntu@ubuntu:/var/www/BookStack$ composer install --no-dev
@php -r "!file_exists('bootstrap/cache/services.php') || @unlink('bootstrap/cache/services.php');"
Installing dependencies from lock file
Verifying lock file contents can be installed on current platform.
Nothing to install, update or remove
Generating optimized autoload files
Illuminate\Foundation\ComposerScripts::postAutoloadDump
@php artisan package:discover --ansi

In StreamHandler.php line 146:

The stream or file "/var/www/BookStack/storage/logs/laravel.log" could not be opened in append mode: failed to open stream: Permission denied

53 packages you are using are looking for funding.
Use the composer fund command to find out more!
@php artisan cache:clear

In StreamHandler.php line 146:

The stream or file "/var/www/BookStack/storage/logs/laravel.log" could not be opened in append mode: failed to open stream: Permission denied

@php artisan view:clear

In StreamHandler.php line 146:

The stream or file "/var/www/BookStack/storage/logs/laravel.log" could not be opened in append mode: failed to open stream: Permission denied
++++++++++++++++++

git status shows this:

++++++++++++++++++

ubuntu@ubuntu:/var/www/BookStack$ git status
On branch release
Your branch is up to date with 'origin/release'.

Untracked files:
(use "git add ..." to include in what will be committed)
> public/info.php

nothing added to commit but untracked files present (use "git add" to track)
++++++++++++++++++

@lorydone commented on GitHub (Nov 1, 2021): Hi @ssddanbrown `composer install --no-dev` shows this: +++++++++++++++++++ > ubuntu@ubuntu:/var/www/BookStack$ composer install --no-dev > @php -r "!file_exists('bootstrap/cache/services.php') || @unlink('bootstrap/cache/services.php');" > Installing dependencies from lock file > Verifying lock file contents can be installed on current platform. > Nothing to install, update or remove > Generating optimized autoload files > Illuminate\Foundation\ComposerScripts::postAutoloadDump > @php artisan package:discover --ansi >In StreamHandler.php line 146: > The stream or file "/var/www/BookStack/storage/logs/laravel.log" could not be opened in append mode: failed to open stream: Permission denied > 53 packages you are using are looking for funding. > Use the `composer fund` command to find out more! > @php artisan cache:clear > In StreamHandler.php line 146: > The stream or file "/var/www/BookStack/storage/logs/laravel.log" could not be opened in append mode: failed to open stream: Permission denied > @php artisan view:clear > In StreamHandler.php line 146: > The stream or file "/var/www/BookStack/storage/logs/laravel.log" could not be opened in append mode: failed to open stream: Permission denied ++++++++++++++++++ `git status` shows this: ++++++++++++++++++ > ubuntu@ubuntu:/var/www/BookStack$ git status > On branch release > Your branch is up to date with 'origin/release'. > Untracked files: > (use "git add <file>..." to include in what will be committed) > public/info.php > nothing added to commit but untracked files present (use "git add" to track) ++++++++++++++++++

OVERLORD commented

2026-02-05 04:15:41 +03:00

@ssddanbrown commented on GitHub (Nov 1, 2021):

@lorydone I think this does come down to permissions, with conflicting permissions between the user you're running the commands as and the permissions set on files for webserver use.

Can you try running:

sudo rm /var/www/BookStack/bootstrap/cache/*.php

and let me know if that changes anything?

@ssddanbrown commented on GitHub (Nov 1, 2021): @lorydone I think this does come down to permissions, with conflicting permissions between the user you're running the commands as and the permissions set on files for webserver use. Can you try running: ``` sudo rm /var/www/BookStack/bootstrap/cache/*.php ``` and let me know if that changes anything?

OVERLORD commented

2026-02-05 04:15:46 +03:00

@lorydone commented on GitHub (Nov 1, 2021):

@ssddanbrown
doesnt change anything. Still the permission error when running f.e. php artisan chache:clear

@lorydone commented on GitHub (Nov 1, 2021): @ssddanbrown doesnt change anything. Still the permission error when running f.e. php artisan chache:clear

OVERLORD commented

2026-02-05 04:15:51 +03:00

@lorydone commented on GitHub (Nov 1, 2021):

sorry, typo: I run php artisan cache:clear of course, not chache...

@lorydone commented on GitHub (Nov 1, 2021): sorry, typo: I run `php artisan cache:clear` of course, not chache...

OVERLORD commented

2026-02-05 04:15:54 +03:00

@lorydone commented on GitHub (Nov 1, 2021):

@ssddanbrown ok, I still get this error when running the artisan commands under the restricted user. With sudo they run finde now.
Frontend is reachable again.
The cache remove command most probably did the job in this case.
Thx, @ssddanbrown

@lorydone commented on GitHub (Nov 1, 2021): @ssddanbrown ok, I still get this error when running the artisan commands under the restricted user. With sudo they run finde now. Frontend is reachable again. The cache remove command most probably did the job in this case. Thx, @ssddanbrown

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Reference: starred/BookStack#2472