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Unable to Upload Images #2345
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opened 2026-02-05 03:44:57 +03:00 by OVERLORD
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Reference: starred/BookStack#2345
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Originally created by @eferreira2 on GitHub (Aug 4, 2021).
Environment:
Ubuntu 20.04.02 LTS
BookStack v0.31.7
Starting today everyone now gets "an error occurred uploading the image" when uploading or copy/pasting files. Nothing has changed in our environment. I have app debugging turned on and no errors are being captured in laravel.log. I have verified file permissions in /var/www/bookstack/storage/uploads/files and even when setting everything in there to 777 I still can't upload new images.
{data: "File path /uploads/images/gallery/2021-08/UNwX7r3C…uploaded to. Ensure it is writable to the server.", headers: Headers, redirected: false, status: 500, statusText: "Internal Server Error", …}
data: "File path /uploads/images/gallery/2021-08/UNwX7r3C4qszffvS-image-1628089266480.png could not be uploaded to. Ensure it is writable to the server."
headers: Headers {}
original: Response {type: "basic", url: "https://bookstackurl.com/images/gallery", redirected: false, status: 500, ok: false, …}
redirected: false
status: 500
statusText: "Internal Server Error"
url: "https://bookstackurl.com/images/gallery"
@eferreira2 commented on GitHub (Aug 4, 2021):
Disregard. Dup of https://github.com/BookStackApp/BookStack/issues/809
Running this command from the root bookstack directory fixed it:
chown www-data:www-data -R bootstrap/cache public/uploads storage && chmod -R 755 bootstrap/cache public/uploads storage
@saikrishna1488 commented on GitHub (Aug 8, 2024):
@eferreira2 i tried the above approach but it does not solved my problem and another thing is i launched containers using the compose file that they provided for testing whether these file uploads are working and i edited the .env file and added below lines to store the images and files in s3
`STORAGE_TYPE=s3
STORAGE_S3_KEY=your-s3-key
STORAGE_S3_SECRET=your-s3-secret
STORAGE_S3_BUCKET=s3-bucket-name
STORAGE_S3_REGION=s3-bucket-region`
and facing the error that you specified but local stoarge working fine for me i am facing the issue with s3
@saikrishna1488 commented on GitHub (Aug 8, 2024):
Not working i am facing same issue in server as well as in container with s3. And another thing is i am getting the file upload error but files are uploaded to s3 🙆♀️ 🙆♀️ 🙆♀️
@sakonn commented on GitHub (Nov 30, 2024):
The same issue does happed to me. Also using the bookstack with the S3 bucket for images. The bookstack throws the error although the image is uploaded to s3 bucket.